eSurranty has a rating of 3.45 stars from 325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eSurranty most frequently mention customer service, great coverage, and apple care. eSurranty ranks 1st among Insurance Other sites.
Esurranty's customer service has always been really easy to work with, fast efficient, everything you'd want. I've never actually had to make a claim with them, but I'm confident that it will go well. Their online interface could do with a bit of work, it's not as easy as I'd like to see the details of what you're coverage is. But that's a minor detail. Anybody who would buy coverage from their internet provider they could get it from Esurranty is wasting a lot of money. Edit
DO NOT PURCHASE. Just stick with your cellular provider's plan. I purchased a policy in March 2018. In these two years my account has been cancelled. First time they accused me of not paying, but I showed them proof I have been paying and they quickly reinstated my account. Now I guess because I switched from Sprint, I lost coverage. Screenshots included. Save yourself the headache and pick a different "service" company.
Esurranty's customer service has always been really easy to work with, fast efficient, everything you'd want. I've never actually had to make a claim with them, but I'm confident that it will go well. Their online interface could do with a bit of work, it's not as easy as I'd like to see the details of what you're coverage is. But that's a minor detail. Anybody who would buy coverage from their internet provider they could get it from Esurranty is wasting a lot of money.
Edit
I've been with eSURRANTY for over two years and never have had an issue with their service. Their prices, payment options, coverage, and knowing if something happens to my iPhone it'll be replaced with a new one and not refurbished is all worth it to me. Their customer service is great at answering any and all questions I throw at them. I havent found another warranty service option that beats eSURRANTY and I've looked. I'd highly recommend eSURRANTY.
I was looking for a cellphone insurance vehicle which would protect against theft, loss and maintenance issues. ESurranty offered an online product with everything I needed at a reasonable price. Selecting the length of term, optional coverage and pricing were easy to understand and easy to select. I have already had to contact customer service to correct some errors I made setting up my account and found their response fast and very helpful.
Very happy with eSurranty! Their online portal was super easy to use. I got signed up real quick. Don't buy AppleCare or insurance with your provider, use eSurranty because it's cheaper!
Also, when I had a question about my policy, I was able to speak to a human being who explained so much of how the cell phone insurance industry works!
We switched to Esurranty about 2 years ago and wouldn't consider any other service. They handle all of life's mishaps... with teenage children it's a must! Devices are expensive today... especially cell phones... the risk of damage/loss is high because we carry them around all day, every day. I feel a lot better knowing no matter what happens, we're covered.
Thank you for being a valued eSURRANTY.com customer.
Painless and fantastic coverage. Easy to sign up, felt very confident in their product offering. No issues reaching a live human when calling in.
Checked reviews, BBB, and called company. I have had policy 1 year no issues. When I called they called back and addressed my concerns.
The best prices and coverage on the internet. I purchased insurance for my iPhone 6sPlus and will purchase insurance for my new iPad Pro as soon as it arrives.
Super easy, no frills, straight to the point insurance purchase. Took less than 5 minutes from start to finish. Would highly recommend their service.
Highly recommend iPhone insurance through Essuranty... it is much cheaper and better coverage than phone service
Easy to get and use phone insurance. They keep it simple without all of the extra gimmicks. Prices are stated in the beginning no hidden charges and they insure phones that most don't.
Products used:
S9+ insurance
Was really looking for an alternative from Assurion and Apple care. After doing some really intensive research I found out about Esurranty.com. I have been very impressed with the customer service and price thus far. I would highly recommend them for your phone insurance needs.
Great Value - I switched my Pixel 2 XL from Verizon to T-Mobile when I loved to Arizona due to cell tower coverages issues and was offered insurance from TM for $15 a month. Too high - went online and found Esurranty for less than $9 a month AND it's better coverage. Winner!
Esurranty is the best. They cover more than any other company that I did research on and other than seeing some reviews that were questionable in my opinion, I can't find anything wrong with them. I chatted online with one of their agents to verify some information and the response was quick and very informative. Although I have not had to make a claim, I can tell you that the 2 times I tried to speak to someone, I was answered right away or within a couple of minutes. I've done my research and Esurranty is the best!
Thank you for being a valued eSURRANTY.com customer.
We have insured our phones and smartphones with the "other company" for ages. When it came time to choose insurance for our two brand new Google Pixel phones back in December, eSurranty rose to the top of the list - on coverage AND price. I was also impressed with their customer reviews. Hopefully, we will never need to use the policies.
Thank you for being a valued eSURRANTY.com customer.
I heard about eSURRANTY from my mom who loved the service. It is way more affordable than the cell phone companies and offers a lot more coverage for the low price!
My last phone I am still paying off since I dropped it in a puddle and it was not covered, I learned my lesson to always have peace of mind and carry insurance on my phone. ESURRANTY covers my new refurb and will replace it with a new one if they cant fix it! Cant beat that!
Thank you for being a valued eSURRANTY.com customer.
Offering the same service as Tmobiles insurance at half the cost. Will us Esurranty as long as I use a smartphone
(Note: Haven't made any claims yet so can't speak to that part... but) After I bought my s9+ from Best Buy I thought I could buy a warranty plan directly from Samsung but they discontinued it on their newest model? Then I went to my carrier who wanted $15 per month with less coverage than eSurranty! Yes the deductible is a little higher on a full replacement but everything else about their service makes more sense especially at almost HALF of what my carrier wanted to insure my phone. I also found another 3rd pary insurer owned by Allstate (I think) but they didn't cover everything that could happen? ESurranty covers every possible scenario. I am very happy!
Thank you for being a valued eSURRANTY.com customer.
I truly love essuaranty. The staff there are knowledgeable and helpful. They are respectful and I like the fact they talk to me like human being and not trying to belittle me. They are very price efficient and price worthy. They definitely know what they are doing and I HIGHLY DEFINITELY would recommend them to anyone or any business that requires there type of service they provide.
So where to begin. Oh, I know! The price of cell phone insurance. Rather than paying your cell phone company upwards of $10/month, you can get the same or better coverage with eSURRANTY for a fraction of the cell phone company cost. And - If your phone is not fixable, lost or stolen, they do not give you a refurbished device like all of the other companies do, they give you a brand new phone. That's my kind of insurance company. Check them out as you won't be disappointed!
Thank you for being a valued eSURRANTY.com customer.
I've yet to file a claim, and knock on wood I never have to, but if it's as efficient and expedient as their their sign up process, then I'll be properly taken care of. I had originally purchased a policy for my original Pixel XL, but a month later I upgraded my phone to a Pixel 2 XL and they were able to transfer my policy to my new device, making the transition seamless.
Thank you for being a valued eSURRANTY.com customer.
Have had insurance on a MacBook for past 4 years. Simple renewal process and best premium price. Angelo, agent we have been dealing with, is great!
Easy to get insurance for cells, tablets, payments plan is awesome, low and affordable coverage starts same day and have plenty of options, I like this company.
Good insurance price, coupon online for 10% off, deductibles not too bad either
I signed up for easy Randy for my daughter's used iPhone. The price was right, but I was more impressed with how fast and easy it was to do online. Have yet to submit a claim and hopefully I won't have to.
Thank you for being a valued eSURRANTY.com customer.
We are a mobile device service plan provider.
Esurranty has been in the service plan extended warranty industry for over 16 years. The inception of our business evolved from the sale and wholesale distribution of computer parts and peripherals. We evolved into an extended warranty provider to the corporate market for existing customers that purchased our products. Over the last 7 years, Esurranty has offered our service plans for mobile device products to the consumer market through esurranty.com.
Thank you for being a valued eSURRANTY.com customer.