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  • EssayPro

EssayPro

Ratings On Other Platforms

ResellerRatings
4.6 / 5
Reviews.io
4.4 / 5
Corporate Values

Overview

EssayPro has a rating of 4.81 stars from 25,300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EssayPro most frequently mention great work, timely manner, and easy process. EssayPro ranks 1st among Education Other sites.

  • Service
    138
  • Value
    1017
  • Shipping
    1010
  • Quality
    1044

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 96.7%
Positive
7,124
Neutral
115
Negative
127
26
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What reviewers want you to know

Positive highlights

  • Thank you for the quality work and completing it on time!
  • First time user and the ease of the website is great

Critical highlights

  • I was deceived and that's not very good customer service.
  • It was difficult figuring out the payment method, but I got it.
How would you rate EssayPro?
Business's Favorite Review

“Live communications with the writers so YOU can tell...”

Sam Q.
11/2/20

Live communications with the writers so YOU can tell them what you want, I thought that was great. They bid on the work to do it for you so you can bargain a price, be aware the system does set a minimum price and they can't go lower than that. The bedside is well setup to be honest.

See full review
Top Positive Review

“Great service so far”

Nicole X.
10/21/20

Great service so far. From the initial registration of my assignment I received a phone call instead of communication through the online tool. I felt very better knowing that they really care to understand your individual needs.

Reviews (25,300)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality work (91) time user (81) research paper (65) life saver (54) customer service (269) payment method (43)
Thumbnail of user kellyj603
1 review
1 helpful vote
June 6th, 2022
Verified purchase

I hired two writers. The first writer, who is assumed as 'top writer' was not on time (which is the most important thing) and the quality was terrible. Therefore, I got a refund and I hired a second writer (my assignment is already messed up. I will not get the mark). The work was also terrible. The writer did not include any citation/reference and did not follow the guideline at all. It is true that this website is cheap, however, the quality of their top writer's work is extremely poor. Bad quality, no reference, not on time, not following the guideline, what can I say more? I am telling you, cheap price -> there is a clear reason. I have been regretting.

Service
Value
Quality
Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user kiw5
1 review
2 helpful votes
June 18th, 2021
Verified purchase

The writers on essay pro are plagiarist. Paid for two papers and recieved a zero on each because it was someone else's work. I recieved a refund and deactivated my account. That site should be illegal.

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Quality
Thumbnail of user dreamw5
1 review
2 helpful votes
May 31st, 2021

They did a bad job. Did not finish on time, even after I gave them an extra week to finish the work. After the original tutor messed up the essay, I had to hire another, and the second also did a horrible job. Don't trust them. Ask for an extension on your homework, and do it yourself. You will end up doing it anyway. Save your money, and save your self the headache.

4/24/2022 UPDATE:

To EssayPro:
What is the point of follow -up or attempt to contact me after you messed up. I only have one chance to submit my class assignment. If you fail to deliver the 1st time, there is no need for further discussion.

Tip for consumers:
don't waste your money. They will not do a good job anyway.

Products used:
2 writing essays for homework. they messed them up. and they were late even after I gave them an extra time to finish on top of the time I gave them in the beginning.

Service
Value
Quality
Thumbnail of user tarar330
1 review
2 helpful votes
June 12th, 2022

Because of billing issues, I have been forced to pay for an essay three different times that came back as 59% plagiarism. I have been nothing but cooperative and have had to pay insufficient funds fees just to please the company while they are threatening me…when my degree is already at risk because of the fraudulent assignment they provided me with. I have not had any problems for three weeks with any of the transactions and they contact me about one from three weeks ago and start threatening to report all of my orders that I have placed… 85 of them… To my university as plagiarism. It's just mind blowing how unprofessional and unkind these people truly are. Will not cooperate with you under any terms and will try to ruin your educational career no matter how much money you have given them

Tip for consumers:
Do not let them treat you like this.

Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user fizzaa1
1 review
72 helpful votes
May 2nd, 2021
Verified purchase

I haven't gotten my essay yet so I'm gonna do that wayward I don't think you have

Yes baby I will love it thank wto

Reason I chose this business:

To get my essay written duh

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user yeseniam55
2 reviews
0 helpful votes
January 7th, 2024
Verified purchase
• Updated review

Not satisfied with grade, i got a 75% on the paper. Gave feedback to writer before sdubnitting for any changes but still receievd that grade.

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Not satisfied with grade
January 7th, 2024
Verified purchase
• Previous review

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user nulln7985
1 review
0 helpful votes
March 3rd, 2022
Verified purchase

My essay was late and it has major grammar errors. Also some parts sounded immature and incorrect.

Reason I chose this business:

I needed help

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality
Thumbnail of user disappointedc229
1 review
0 helpful votes
November 9th, 2023
Verified purchase

Easy to use ordering process delivered on time as promised
Horrible product of a report returned to me
Had I not fact checked this or proofread it I would've definitely received a poor grade.
I ended up having to write the report myself.

Reason I chose this business:

Trying the service out

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality
Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user jemellyd
2 reviews
0 helpful votes
December 11th, 2022

I waste my time! I ordered here a term paper and waited for it for two weeks, that the manager told me about a delay of five days. Besides, this paper could have been of better quality. I was dissappointed

Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user tomt924
1 review
2 helpful votes
May 23rd, 2022

So I checked the review and it all seems great about essaypro so I decided to give it a try. So this one writer looks great for my order and I decided to choose her. At first, I have 7 days to complete the assignment and the writer said everything is ok. I even mention that it's important to have a zip file plus a word document at the beginning. Days after, the writer told me that she requires more money for the order because the order requires additional task. I even mention about this task at the beginning as well but it seems like she didn't read the whole instructions up until days later when my assignment is due in 2 or 3 days. I even try to narrow down the task for her (2,000 words down to 1,000 words) and I up the contract money to 25$ more, but she refused and asks for $200. I have a feeling that she wants to force me into the position that I need to make a decision quick to give her a bunch of money or something similar. What a rip off.

Tip for consumers:
don't if you can't, I had a few bad experiences of this site but they are all bad experiences. Who knows, you might get lucky

Products used:
writing

Service
Value
Shipping
Returns
Quality
Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user nulln7019
1 review
0 helpful votes
January 11th, 2022
Verified purchase

My writer did not work in a timely manner and did not notify me that she would have taken so long to send me the essay. It could've been written better and it sounds too repetitive.

Nicole was polite and helpful

Reason I chose this business:

Referred by a friend

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user meganm772
1 review
2 helpful votes
December 11th, 2021
Verified purchase

I used this service for a university psychology paper and what I got back was horrendous. Improper English, poor grammar, no intro, body or conclusion. Didn't stay on topic (I don't even think he was ever ON topic) and often was way out in left field. I can only laugh bc that'll teach me to be lazy. Now I have to start from scratch anyway and I'm out $110. Lesson learned.

Tip for consumers:
Don’t waste your time

Products used:
None

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradbury.oliviah
1 review
3 helpful votes
February 26th, 2024

I paid for an essay, what a received back was all completely unusable, fake references, so many typos, the content or references were completely irrelevant. I gave the writer feedback which he ignored. I asked for a refund as the essay was completely unusable. It has been several weeks now and they have not refunded me. They say they have sent the refund but after contacting my bank this is not the case. I've lost out now on a fair bit of money. Please please do not use this site. All the good reviews on here are obviously bots.

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user nulln13162
1 review
0 helpful votes
June 8th, 2022
Verified purchase

Everyone is bidding a high price, and when finally got accepted was refused later by accusing i uploaded a virus to their devices theough my pdf file

For my refund process was supposed to be within 2 working days since 6 of may but till today didn't received any

Service
Quality
Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user pamelae890
1 review
0 helpful votes
May 30th, 2023
Verified purchase

I realize that when instructions are updated some people don't take the time to read it before telling you they can do it. When I asked if the instructions were understood the writer said yes and when they did my paper it wasn't how it was suppose to be done. It had to be corrected three times which was over 11 hours past due. That's very inconvenient. IT seem as if they just say yes for the money the mess your paper up. For the final paper I received it still wasn't done correctly but I was out of time to submit my essay so I had to just take what was given which was not worth the money.

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user tomt1309
1 review
0 helpful votes
March 17th, 2024
Verified purchase

Very bad quality of work. I got a 4/10 on my assignment which is a failing mark. Don't recommend. Sources were fake quotations were fake website links didn't even work. Instructions on reading the book were not followed

Reason I chose this business:

I was stupid

Value
Shipping
Quality
Thumbnail of user chrisw1602
1 review
1 helpful vote
June 12th, 2021

Lock my account without any reasonable reason?
I have made an order on that website.
However, I have not released the fund yet because I have not gotten the result from my teacher yet.
One day, when I wanted to login, the account was locked.
The staff 's reply was as follows.
Unfortunately, we are not able to cooperate with you due to your previous activity on the website. The account will remain locked.

What the fu*k?
Previous activity?
What did you mean?
I just made an order on your website normally.?
Or, this platform wanted my fund without any good result just because this platform is worried about the writers' quality(Can not get a good result from my teacher)?

Now, I have known the result of my essay.
The result is fu*king C-
Fu*k that bit*h website.
Do not trust this website.
Bit*h platform.

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniels1390
Alex P. – EssayPro Rep

Dear Chris! Our support team is already reached out to you. Your account was blocked due to violation of our policy.

Thumbnail of user kenyattas4
1 review
158 helpful votes
February 12th, 2021

$#*!ty company, plagiarized papers, rude support team, incompetent writers, I cannot recommend anyone to use it

Thumbnail of user kimberlyp1682
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Writer was $#*!. Wasted my whole week. I did all the editing in the last 4 hours. Citation is missing. Keeps on uploading folders. Does not listen to instructions and my money is wasted. Thank you essay pro for your stupid low-quality service. You literally pick up my money with your mouth. Suck it as much as you can

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user patriciao1310
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Didn't do much to the essay just fixed basic grammar issues. Kind of ignored the edit suggestions I gave.

Thumbnail of user denisec1127
1 review
0 helpful votes
May 20th, 2022
Verified purchase

Terrible- the paper received was terrible. I did not use it. The content was poorly written- will never use this again.

Value
Shipping
Quality
Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user saritac16
1 review
219 helpful votes
March 30th, 2021
Verified purchase

I never received the order. I lost my money

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality
Thumbnail of user lk199
1 review
0 helpful votes
April 29th, 2022

ESSAYPRO is worst! I failed my dissertation because of them and may not be able to graduate!

The writer was late, wrote rubbish and was missing about 5000 words and some important sections. Also the writer copied and pasted from the info I gave him which is plagarism. The writer also contacted me privately on telegram and asked to be my personal tutor and that we should make payment off essaypro, I was uncomfortable and said no. I complained to essaypro about all of this and they couldn't do anything! I would avoid this site like a plague if I were you!

All one of the essaypro agents would say after I told him I would fail is 'this is indeed an extraordinary case'….

Tip for consumers:
AVOID!!!

Service
Value
Quality
Thumbnail of user austinn201
1 review
0 helpful votes
November 27th, 2023
Verified purchase

That guy has the writing skills of a saltine cracker... Homeboy didn't even read or reference anything about he novel. He's an Indian scammer. I want my money back.

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Thumbnail of user hannahu193
1 review
0 helpful votes
June 4th, 2023
Verified purchase

The writer rushed with the assignment and uploaded the paper with sources that cited the same book but in different versions. Then the revised version included sources that had nothing to do with the paper. In the end the final revision again included sources that did not relate to the topic. The writer submitted the final work (which was poor quality) after the deadline that I set and 10 minutes before the deadline of my assignment. I could not make use of any of the poorly written paragraphs.

* EssayPro attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniels1390
Alex P. – EssayPro Rep

This issue has already been resolved. Support contacted the user and suggested possible solutions.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Welcome to EssayPro - where students trust our team of pro experts with years of experience and hundreds of satisfied customers. We offer a wide range of services, including help with essay writing, editing, proofreading, and more, capable of handling tasks of any complexity. During 2021, we finished 300,000 assignments. Every month, our experts crafted 25,000 new assignments, with a daily influx of 850 fresh tasks.

We understand the financial struggles of students, which is why we offer affordable and student-oriented prices. Our mission is to provide you with quality help with assignments that meet your academic needs.

Our platform is like a fortress, offering you complete security and anonymity for a worry-free experience. Our support team is on standby 24/7 to assist you, and we even back our service with a money-back guarantee. Trust us with your academic success - order now!

Business Highlights

  • Trustworthiness
  • Punctuality
  • Affordable prices

Company Representative

Thumbnail of user daniels1390
Alex P.
Business Owner
Typically responds within 12 days

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