Not happy with the service. They hadn't even started on my paper and so I decided to cancel and I could only get 50% back and I put the order in that day. I was told my explanation wasn't valid, really since when.
You are now chatting with 'Fred Jackson'.
Please wait while I transfer the chat to 'Account Manager 17'.
You are now chatting with 'Account Manager 17'.
Account Manager 17:
Hi
Account Manager 17:
How can i assist you todya/
Account Manager 17:
Today?
Me: Hi
Me: ************** This is my order number
Me: I would like to cancel this order at this time
Account Manager 17:
This is not the Order ID
Me: Order Number: ************** Universal Research Services ( http://www.universalresearchservices.com) Contents of your purchase: Cart ID: DOM-******* Vendor Product ID: DOM-******* Product Description: Vendor site cart purchase: Cart id DOM-******* Product Name: Cart purchase: DOM-******* Quantity: 1 Total: 597.30 ( USD)
Me: Are you still there?
Account Manager 17:
Yes
Account Manager 17:
Dear why you want to cancel the Order
Me: I decided to work on it myself. I think that would best for me right now
Account Manager 17:
XXXX if there is anything wrong or you heard anything from somewhere you can discuss with me
Account Manager 17:
I will clarify
Me: I didn't so far everything seems fine from comments I just decided to cancel and since it is on hold no one has worked on it
Account Manager 17:
This is what i am asking what is reason for a cancellation?
Me: I just want my money back no reason I changed my mind that's all
Account Manager 17:
XXXXX we are doing business here, it is not like once you got a mood you placed the Order and now as your mood chnages you want to cancel
Account Manager 17:
We won't work like that
Account Manager 17:
Come up with a better Explanation
Me: Its my money and you haven't started this is not cool I have a right to cancel.
Account Manager 17:
Dear it is not possible to Refund you in Full
Me: Seriously that's not true
Me: 100% garantee is what you say is that a lie and you have done nothing for as of yet
Account Manager 17:
100% guarantee if you are not satisfied with the work
Me: You can't just take money because you are not satisfied with the explanation and I'm satisfied this point. This is crazy
Account Manager 17:
And what you are saying is abousletlly making Sense
Account Manager 17:
Wow
Me: Can I get my money back please
Account Manager 17:
Full refund is not possible
Account Manager 17:
I can only give you a partial refund
Me: why
Do not use this website! $#*!tiest website and worst experience ever! Please read what happened!
Karl Oneil: Welcome!. Discuss your order with Senior Writing Consultant and get Special Discounts.
Karl Oneil: HI Ali
Ali: Hello
Ali: How are you?
Karl Oneil: Hello
Karl Oneil: how can I assist you?
Ali: I am already your customer
Ali: I am doing my master thesis with you
Ali: but i have a huge problem
Karl Oneil: Go ahead please
Ali: the level of english in my thesis is not acceptable at all!
Karl Oneil: Okay wait
Please wait while I transfer the chat to 'Account Manager 8'.
Account Manager 8: Welcome!. Discuss your order with Senior Writing Consultant and get Special Discounts.
Ali: ok
Account Manager 8: Hello how are you
Ali: Hello good and you
Account Manager 8: Great!@
Ali: I am facing a serious problem with my masters thesis
Ali: I am doing my 20,000 words masters thesis with you, and i received the final work today. I was reading the thesis and the level of english is not acceptable at all
Ali: I just read and corrected the abstract
Ali: so I won't know how bad will be the rest of the thesis!
Account Manager 8: sure let me check
Account Manager 8: Can I have the order number and email please
Ali: order number ED-*******8390
Account Manager 8: Please wait
Account Manager 8: let me check
Ali: please do
Account Manager 8: sure
Account Manager 8: I need 10 mins
Ali: ok, let me know when you're done
Account Manager 8: ok
Ali:...
Ali: so
Ali: hello
Account Manager 8: yes
Account Manager 8: well I can have this fixed
Account Manager 8: the amendment fee will be 450.00 after discount its 350.00
Ali: Sorry?!?!?!
Ali: I have to pay you again to fix what you did!
Ali: how is that logical
Ali: I paid money to get a good thesis
Ali: not not get a thesis full of english mistakes and then pay again to correct what your writer wrote!
Ali: not to*
Ali: can you please answer!
Account Manager 8: yes
Account Manager 8: you did
Account Manager 8: Well this is an amendmend fee
Account Manager 8: and I will have this done with the PHD writer
Ali: haha so the thesis you wrote me was a master level thesis?
Ali: I paid for a master level thesis and this is what i should get
Ali: I am not gonna pay any additional cent
Ali: can you please reply when i talk to you!
Account Manager 8: yes
Account Manager 8: can i call you
Account Manager 8: instean
Account Manager 8: Instead*
Ali: yes +33 6 4-------
UNBELIEVABLY HORRIBLE HUMAN BEINGS RUN THIS SITE SITTING IN PAKISTAN... Do not waste your time and money on these illetrate bastards
Please wait for a site operator to respond.
You are now chatting with 'Fred'
Fred: Hi there?
Fred: How may I help you?
Hector: hi, i wanted to know if i could get a full refund on my purchase?
Please wait while I transfer the chat to 'Account Manager 2'.
You are now chatting with 'Account Manager 2'
Account Manager 2: Hello
Hector: hi, i wanted to know if i could get a full refund on my purchase?
Account Manager 2: can I have your Order id?
Hector: *******090
Account Manager 2: This is not the Order id
Account Manager 2: I got it
Account Manager 2: Why you need a refund?
Hector: beacuse i did not get my paper on time which was on sunday at 8:00
Hector: pm
Account Manager 2: Sorry about nthat
Account Manager 2: Just to compensate this we can get you EXTRA disocun ts on your next Orders
Hector: no thanks i would just want a refund please
Account Manager 2: Then you will not have any rights on that paper we have written for you
Account Manager 2: as that paper will be published online as a saopmple paper
Hector: yea i understand
Account Manager 2: and our verification will be calling your college that you have used our paper
Account Manager 2: Taht our writers wrote for you okay?>
Hector: yea its ok, but like i said i never got the paper so you can make the call
Hector: but i just want my full refund please
Account Manager 2: okay
Account Manager 2: Full refundprocessed
Account Manager 2: You will get the money back in your account in 5-7 working days
Hector: ok, thank you
Hector: garanteed i will get a full refund?
Account Manager 2: wait
Account Manager 2: You paid for 5 days service
Account Manager 2: and we have delivered the paper in 5 days(Apr 14th 2013)
Account Manager 2: So whats wrong now?
Hector: i did not get the paper thats the problem
Account Manager 2: How come you said that!
Account Manager 2: Paper is already delivered on april 14th
Hector: thats what im saying i did not get it
Hector: what are your methods of delivary?
Account Manager 2: Paper was delivered on your student area
Account Manager 2: Sorry
Account Manager 2: Full refund is not possible
Account Manager 2: Because we did our work
Account Manager 2: and we have delivered
Account Manager 2: You should have contacted us before to get the paper
Hector: but see i tried to log in the studen area
Account Manager 2: But you did not
Hector: but i wouldent let me
Hector: ssoooo...
Account Manager 2: Follow The Instructions Below To Download the paper from the student area
Account Manager 2: Login to Student area
Account Manager 2: Come to Control panel
Account Manager 2: See Actions follow that
Account Manager 2: In there its says Download the Order
Account Manager 2: Click that it will gave you the Order List right in the end of that order it says Download your order under action
Account Manager 2: Click the DOC word File and in green its says DOWNLOAD please click that and have the paper downloaded
Account Manager 2: Your login id:
Account Manager 2: Password:
Account Manager 2: you get it
Hector: ok then i mean its not what i asked for but it dosent matter anymore
Account Manager 2: We have delivered you the paper
Hector: ok itz watever youve lost another customer...
Account Manager 2: What?
Account Manager 2: Why are you saying that?
Hector: because first you guyz get my order wrong and defenetly not what i asked for
Hector: and i cant get a refund
Hector: thats why im saying that
Account Manager 2: You will get a full refund in 5-7 working days
Hector: thank you i really hope i do
Account Manager 2: Sure
Account Manager 2: Good Bye
Chat session has been terminated by the site operator.
THIS WEBSITE IS PURE $#*! JST TAKE A LOOK
Fuc**** scamers:@