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  • ESPOW

Overview

ESPOW has a rating of 3.3 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ESPOW most frequently mention customer service. ESPOW ranks 168th among Computer sites.

  • Value
    1
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What reviewers want you to know

Positive highlights

  • Prices are good, packaging is fine and shipping/order notification has always been prompt.
  • So far I have not received the item but can not complain about the customer service team.

Critical highlights

  • My order is now, 14 days after ordering, still in Hong Kong.
How would you rate ESPOW?
Top Positive Review

“Give your 250 free diamond in free fire”

Shiva g.
12/24/21

Win daily lucky winner diamond and DJ alok and you know I love u so bad that I'm a bit more of youvhm

Top Critical Review

“Beyond horrible. Please let's get them shut down such a scam for adidas shoes!”

Misty S.
8/10/15

I purchased 3 pairs of adidas shoes, over $300 and not one pair is correct. They are all the wrong colors and sizes and they're dirty! I'm so sad and grossed out and no one will email me back, there is no invoice or shoebox (fakes too) to do a return with. All from Shanghai, please let's get this website shut down! This is so wrong, just more thieves:,(

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

order (26) customer service (7) hong kong (3)
Thumbnail of user keithh44
1 review
0 helpful votes
May 5th, 2015

I ordered this on 11/04/2014 (about a year ago). Battery has just faded. So it did the 1 year, but I am disappointed. Battery was cheap of course, but I had to pay Customs Import Duty on it!
I won't be ordering again from Espow. Best avoided.
K Hawkins
Wells, Somerset, UK

Thumbnail of user eileeny
1 review
3 helpful votes
April 14th, 2014

I purchased a Multipoint Speakerphone Bluetooth and I cannot get it to work. I need to know how I can get a manual. I watched the Youtube demonstration but it really was not helpful.

Thumbnail of user sharonh28
Sharon H. – ESPOW Rep

Dear Customer,

Thank you for sharing your shopping experience with us! We would like to give you our most sincere apologies for not meeting your expectations while shopping at espow.com. Please contact our customer service team with your order number at www.espow.com, so we can solve this problem for you as soon as possible.

Customer satisfaction is our NO. 1 priority; We hope you could give us another chance to meet your shopping expectations! Espow will spare no efforts to make you a happy customer.

Best Regards,
Espow.com

Thumbnail of user keithw8
1 review
3 helpful votes
July 25th, 2011

I placed an order for two camcorder batteries with this company through the URL www.Canada-Battery.ca. At the time, I had assumed I was ordering from a Canadian Retailer. Like others have pointed out, I placed the order on a Sunday Evening using Paypal, and did not receive a confirmation message for my order at all.

I paid for express shipping to receive the order in 2-5 days. After no contact from the company at all for two days, that Wedensday morning, I emailed the company using the address they had registered with their paypal account.

After 16 hours and no reply to my email, I looked for reviews of the company, and found the same thing everywhere, that it was poor service, and in some cases a fraud. At that time, I registered a dispute with PayPal, a requested a refund. Within one hour, the company replied to my paypal dispute and email, providing me with a tracking number of my order, which at that time showed the order almost here. The next day the order arrived.

I noticed my invoice shows the batteries as "free samples" as well as other strange things. I assume this has something to do with getting them out of the country as cheap as they can.

I have to say the batteries have performed great. Even if the overall life of these batteries is only half of a retail battery for my camcorder, I would say I have saved a ton of money.

If I had received an email confirmation, and didnt end up looking into the company, I would easily recommend this site to anyone. While my experience was very positive in the end, it is certain I am part of a small percentage that has had that.

Hope this review helps someone.

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Thumbnail of user sharonh28
Sharon H.

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