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3 reviews
150 Cooper Road
West Berlin, NJ 8091, US

3 Reviews From Our Community

All Reviews

1 review
2 helpful votes

Product arrived within reasonable time frame. I returned the item and was hit with a 15% restocking fee.

BEWARE of 15% restocking fee on ANY returned item. This information is buried in the fine print on their return policy - under the "return instructions" site. I would avoid this company for just this reason.

1 review
1 helpful vote

I ordered an electronic product from erwincomputers and it arrived in the wrong size. I have now been holding for over 40 minutes, waiting for a customer service representative, listening to the same Coldplay song, repeated endlessly.

1 review
3 helpful votes

Ordered and item for Christmas present and had confirmation. Contacted when proper time allocation was achieved. Product had never shipped, no way to monitor on-line. Called to check on and spend 21 minutes and 30 seconds on hold before the line went dead. Sent e-mail and got rude response. Left in a pinch for alternative for present with 3 shopping days left. Great Job Erwin Computers!

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