• EricDress

EricDress

Overview

EricDress has a rating of 2.37 stars from 1,757 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 154th among Women's Clothing sites.

  • Service
    586
  • Value
    572
  • Shipping
    579
  • Returns
    443
  • Quality
    550

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
231
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What reviewers want you to know

Positive highlights

  • It makes me feel confident on my wedding dress and I have become the most beautiful bride.
  • Brought prom dress last month, arrived on time with lovely dress/Thank you!

Critical highlights

  • They have the worst customer service, they do not have a local number for you to call.
  • I ordered a dress for my birthday from Eric dress and it did not come looking the same unfortunately.
How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Eric dress you owe me money!”

Cameron M.
2/10/24

Gave them money for a saw they never delivered fake tracking numbers fake site this site is as bad as someone burning our flag they should be removed from society forever no joke they take money you have worked hard for that's been taxed five times and just think your hard work belongs to them.I hope they burn in hell if not I hope I find them their that green spot in the middle of chicken $#*!!.why google or anyone let's a non credited site that has so many complaints about it makes me wonder about the creditability of said sites!.

Reviews (1,757)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user aprilk63
2 reviews
3 helpful votes
June 23rd, 2021

Dear Ericdress,
My dress came today.
OH MY GOD it's beautiful!
I'm stunned. I'm over the moon.
Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots!
Thank you for handling my utter anxiety, thank you for shipping so quickly.
Your company answered me everytime. That alone was very reassuring.
This is amazing quality at a perfect price. This dress was worth every single penny!
Your customer service reps are professional under pressure and face very timely responses to questions.
I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone.
Thanks again,
One very happy bride,
April

Products used:
An amazing 20s inspired wedding dress in dark blue.

Service
Value
Shipping
Quality
Thumbnail of user normajeane
1 review
1 helpful vote
January 22nd, 2017
Verified purchase

I always have a wonderful time shopping online at Ericdress. I find so many coats, dresses, hats, and jewelry. I have ordered a lot of merchandise. When deliver to my home in San Antonio, Texas I can hardly wait to open the package and try on what I ordered. I am always satisfies with the dress, hat, etc. Every piece is the best quality and we'll finished. I have only one issue with Ericdress. I hope to get this settled soon.

Thumbnail of user roberthad
1 review
4 helpful votes
May 20th, 2018
Verified purchase

Fabulous, fabulous. I really love my dress it fits perfect. Everyone told me that I looked royal and I sure did.
Very nice fabric. Thank you EricDress, I will definitely order again.

Thumbnail of user elotgnabs
1 review
0 helpful votes
September 26th, 2018

Thanks for an excellent service rendered by your team, great product, timely delivery and good customer service. Definitely will return here for another purchase.

Thumbnail of user johnm2237
1 review
2 helpful votes
August 14th, 2018

I have tried so many websites and apps for shopping but Ericdress was one of the best experiences I have ever had. Thousands of products. High quality and fashionable looking. And in good prices. Really recommended. I have ordered some items for me and my family and I will order more and more. Thank you.

Thumbnail of user mzdivam
1 review
6 helpful votes
May 23rd, 2018

In all honesty, this was my first time ordering. I had watched a few videos on YouTube as I was skeptical that ericdress provided the same level of quality as in the photos of items displayed on the site; that's until my order came though. I was actually like a kid at Christmas because the quality of the items were better than expected and I was screaming around the house in awe. The clothing texture was not cheap-looking or transparent. My shoes are high quality. My accessories look amazing and just as reflected in the site images. Delivery was prompt and I never once had to reach out to ericdress about my order or its delivery. I am pleased with my experience and I believe that ericdress will be around for many years to come, if they keep their prices affordable and the quality of their products at its current standard or greater. I found my Tribe!

Thumbnail of user reneem51
6 reviews
12 helpful votes
March 11th, 2017

I must say that I am pleasantly surprised by the excellent reviews I'm seeing here. Its not often that I read good reviews about sites like this. I havent ordered yet, but my shopping bag is filling up fast and I will, after reading the reviews, as I always do before shopping online, be placing my order very soon. If only all the discount sites could be so reputable! I for one are grateful for customers reviews. It really is a useful tool.

Tip for consumers:
Read the reviews before you shop!

Thumbnail of user houaris
1 review
0 helpful votes
April 29th, 2018

Excellent customer service. Top brands at great prices.
Perfect service!
Amazing quick delivery! And the dress was just like in the photos, very nice, exactly what i was looking for.
Would 100% recommend.

Thumbnail of user ann6180
1 review
0 helpful votes
February 24th, 2017

I have bought some clothes here as gifts for my friends many times, and those are among my best decisions ever. Girls are both happy with the stuffs, even get back to buy some more later. All items are sophisticated and very high quality products, look exactly like the image and description on the site. Everything is perfect, from products to service. Customer service team is also very enthusiasm; items was delivered on time without any lost or harm. You can also get some discount when register a new account, 10% or more in some occasion. Certainly will back in the future.

Thumbnail of user sapnag5
1 review
4 helpful votes
February 25th, 2019

I will surely suggest and recommend everyone to go for. I really like this company, had a pleasant time ordering from them, my order came on time and they were able to resolve a problem for me very quickly. Love all the designs.

Thumbnail of user ziaurr2
1 review
0 helpful votes
September 20th, 2018

EriDress is the best store. I am buying a lot of thing here for me, My Friend and My family, Especially electronics. EricDress has very good pricrs and wide range of good. My first order was a Dress that came to me in two weeks, very quickly. EricDress also has very good customer service, staff is very helpfull and answering very quick on all queries.

Thumbnail of user joanas18
1 review
3 helpful votes
August 23rd, 2018

I ordered a casual dress on this site and I would say that it fit me perfectly. I'm able to find what I'm looking for in just minutes. They sell a variety of clothes at the most reasonable price. Great App in total. :)

Thumbnail of user marilynm140
1 review
3 helpful votes
October 5th, 2018

I was dissatisfied with one item that was totally different from the image on the catalogue. But I fell in love with this one dress. I can't tell you how much I loved it! It fit a little tight but looked absolutely stunning!

Tip for consumers:
Give yourself a few extra weeks for shipping and size yourself a half size to a full size more than your actual size to allow tailoring if necessary.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hostert
1 review
3 helpful votes
September 11th, 2018

I have attempted such a large number of sites and applications for shopping however Ericdress was outstanding amongst other encounters I have ever had. A great many items. High caliber and popular looking. Furthermore, in great costs. Truly suggested. I have requested a few things for me and my family and I will arrange to an ever increasing extent. Much obliged to you.

Thumbnail of user angelab213
1 review
4 helpful votes
December 10th, 2017

Can't recommend enough. My fellas daughter got married earlier this year and he paid £1700 for her dress. As its our 2nd marriages I looked and ordered mine and its very similar apart from price. Not expecting a lot as I only paid nearly £126. Mine is far better than his daughters. I've seen the horror stories on various sites and was a bit weary, but honestly its absolutely gorgeous. I wouldn't hesitate to order again.

Thumbnail of user zahidh8
1 review
1 helpful vote
February 17th, 2019

Overall, my experience with the EricDress was positive. I ordered my 1 dress of mine and another 1 for my Friend. They sent the product on time. When we open it we saw the product are as same as the online pictures. Awesome Customer Service. Amazing Collection. I'll Orderd here again and again. Thanks

Thumbnail of user zahrah2
1 review
0 helpful votes
March 3rd, 2016
Verified purchase

This is far most the best China website to shop from that I have stumbled on the prices are unbelievable but trust me best value for your money been using this website for 2 years now and I don't think I'll ever stop I never regret buying here best part is they have a app in the play store! With tones of rewards, I invited my girlfriend to shop here and she loved me for it :D :D :D

Thumbnail of user sharont78
1 review
0 helpful votes
March 3rd, 2017
Verified purchase

Great fabrics, was really surprised by that. Everything fits well and will shop here again. Everything came through mail undamaged and when I was told it would ship. Thank you.

Thumbnail of user chawkim
chawki M.
1 review
0 helpful votes
November 17th, 2016

The ericdress.com is very interesting website for buying a wide range of products at very low prices and quality with it is quick service and easily safe and secure payment .the dress is so beautiful. you can order a custom size dress. The dress fits perfectly.The shipping method is good, there is tracking number for the orders ,fast delivery.Thank you Eric dress! I definitely recommend people to shop from Eric dress.

Thumbnail of user imranh19
1 review
1 helpful vote
February 2nd, 2017

I always like shopping it is my hobby or you can say passion. I wont mind. Its a fun for me that I enjoy much at online shopping. I have a wonderful experience in shopping online at EricDress. I find various products like hats, attractive coats, beautiful dresses and jewelry products. It is amazing to have a shopping at EricDress. The customer support at EricDress is awesome for which I can recommend everyone to shop at EricDress

Thumbnail of user dianar78
1 review
5 helpful votes
February 6th, 2018

Every time I order from ericdress I end up very satisfied. Everything is high quality, right size, right color. I am very happy with them.

Thumbnail of user marlissah1
1 review
0 helpful votes
October 29th, 2017

Still waiting for my dress! But love that i found it so quick and easily on line! I will recommend Eric Dress to my associates! The price was incredibly reasonable!

Thumbnail of user amberp501
4 reviews
0 helpful votes
October 18th, 2022

Everything ran smoothly and on time, we were very excited to receive the products and they all looked great. Will be ordering again!

Thumbnail of user eminek
1 review
1 helpful vote
February 27th, 2016
Verified purchase

Amazing dress. Its beautifully made and fully lined and fits almost perfectly to the measurement i supplied, as a plus size girl i was a little nervous about having a custom made dress but i am completely overjoyed by what i received. Cannot believe how simple and cheap this website was! I have recommended to all my friends. Outstanding value and I look like a million pounds in it, can't wait for the event to arrive so I can wear it!

Thumbnail of user capricea
1 review
3 helpful votes
July 12th, 2018

I was extremely happy about the fit of this dress and the material. I ended up not needing any alterations. Based on reviews that I read prior to ordering I opted to ask for the bra cups to be removed from the top piece and I found my own under garment. Ordering and delivery process was smooth and timely. Very Very happy with this company and this dress! I felt beautiful on my special day.

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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