• Ereplacementsparts

Ereplacementsparts

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Overview

Ereplacementsparts has a rating of 4.5 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Ereplacementsparts ranks 42nd among Outdoor Equipment sites.

  • Service
    14
  • Value
    13
  • Shipping
    14
  • Returns
    7
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate Ereplacementsparts?
Top Positive Review

“Seamless Purchase/Delivery Process”

Anna Sophia E.
12/2/21

Very happy with eReplacement Parts for having a replacement item I could not find elsewhere, accepting PayPal, and shipping quickly. Item arrived bubble wrapped, brand new and in perfect condition. Installed and am good to go. After months with a broken KitchenAid I am happy to have the thing running smoothly again.

Top Critical Review

“Tried to Cancel order, received no response”

Andrew R.
4/20/22

I ordered a gas tank from them found through a good search but it was a misleading link. Tried to cancel immediately using 2 different email addresses. They did not process the request or even respond to my emails. Would not use them again. Poor customer service and response.

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user annasophiae
1 review
0 helpful votes
December 2nd, 2021
Verified purchase

Very happy with eReplacement Parts for having a replacement item I could not find elsewhere, accepting PayPal, and shipping quickly. Item arrived bubble wrapped, brand new and in perfect condition. Installed and am good to go. After months with a broken KitchenAid I am happy to have the thing running smoothly again.

Products used:
Everything

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikei494
1 review
0 helpful votes
July 28th, 2022

After searching locally for my needed part…no luck my usual parts supplier suggested I try online. After searching all the sites, I decided to go with eReplacement Parts based on their online reviews. True or false who knows these days. Well my experience was great. My order was processed and delivered in a couple of days. I will definitely use this company again.

Products used:
Cooling fan (blade assembly) for an electric motor

Service
Value
Shipping
Quality
Thumbnail of user charlesk1300
2 reviews
0 helpful votes
April 27th, 2022
Verified purchase

The website made it easy to confirm that the part would fit my power washer before I ordered. The price was reasonable and shipment was prompt. Highly recommended.

Thumbnail of user susand1556
1 review
0 helpful votes
May 21st, 2021

My 35 year old Delongi "Pinguino" portable air conditioner had been sitting unused in my attic since its vent hose disintegrated 5-6 years ago. I'm so glad that I didn't give up my search for a new hose and that eReplacementParts.com had exactly what I needed - and, unlike many e-sellers of obsolete appliance parts, guaranteed it. Cold air is once again pouring out of my Pinguino, and hot air spewing through the vent hose and out the window, just in time for the first heat of summer. I wish I had another old appliance so I could buy something else. Thank you, eReplacementParts.com!

Tip for consumers:
Great site for anyone who wants to stretch the life out of a useful - or beloved - old appliance instead of junking it and buying something new.

Products used:
Replacement hose for portable air conditioner

Service
Value
Shipping
Returns
Quality
Thumbnail of user alfredf75
1 review
0 helpful votes
June 10th, 2022

First I want to say that your business is top notch when it comes to customer service. Braid nailer from early 2000 and some parts are not compatable with my BN125A gun. They sent me the urathane rings for under the housing cap which where to small in diameter. So returned and chose other o-ring from help with their sales rep. Wrong piece again so I called and got credit without having to send them back. Then I decided to try the rubber o-rings anyways. So happy I did because they worked making my guns operational. Thanks EReplacementParts. Com

Tip for consumers:
Good company to deal with. Just know what parts your ordering!

Products used:
Rubber O-rings

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewr1519
1 review
0 helpful votes
April 20th, 2022
Verified purchase

I ordered a gas tank from them found through a good search but it was a misleading link. Tried to cancel immediately using 2 different email addresses. They did not process the request or even respond to my emails. Would not use them again. Poor customer service and response.

Tip for consumers:
Be sure you order the right part, it is difficult to cancel the order once placed.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user zshah
1 review
0 helpful votes
April 19th, 2022

Ordered a lid/cover for our Krups coffee grinder. Item fit perfectly. Quick transaction, good value overall. The price was great, S&H made final price jump up slightly (not their fault). Would buy again. A+

Tip for consumers:
good value. the total price w/ S&H can become a sticker shock! Amazon has made us question shipping price in this era.

Products used:
KRUPS (Part #: SS-192694)

Service
Value
Shipping
Quality
Thumbnail of user tarund6
1 review
0 helpful votes
June 28th, 2021

This was my first purchase from replacement parts. I would like to say they had excellent customer service and good inventory of parts from various manufacturers all across the united states.

Tip for consumers:
if you are looking to save small dollars by buying replacement parts...this is the website to go. small day day useful products

Products used:
whisk

Service
Value
Shipping
Quality
Thumbnail of user paulp1523
1 review
0 helpful votes
November 22nd, 2021
Verified purchase

The part I ordered and described was not the part they sent me. I have called and emailed and nothing. Terrible customer service. Do not order from them!

Tip for consumers:
They are terrible

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnp6306
1 review
0 helpful votes
March 11th, 2023

Parts were exact fit and very timely shipping.
Third time using this company always clear parts breakdowns
All different brands

Thumbnail of user randallj112
1 review
0 helpful votes
June 8th, 2022
Verified purchase

Was easy to pick out needed refrigerator parts on there website. First part showed up 2 days later, the second the next week. The parts were an exact match easy to replace, one drawer and one glass tray with brackets.

Products used:
Refrigerator drawers

Service
Value
Shipping
Quality
Thumbnail of user suzannew439
1 review
0 helpful votes
June 2nd, 2022
Verified purchase

These replacement pressure cooker pressure plugs have been very difficult to locate. As has been the case in the past, Ereplacementsparts.com has been my go to site for replacements items and once again they came through. The plugs were in stock and were shipped quickly in secure packaging. Thank you very much!

Tip for consumers:
Wide range of products.

Products used:
Presto pressure cooker pressure plugs

Thumbnail of user ronm619
1 review
0 helpful votes
May 22nd, 2021

You guys hit it out of the park again! Easy part schematic diagrams, personal service, good pricing, video tutorials... What else could you ask for?
I ordered a Dewalt planer drive belt along with some miscellaneous parts one evening. I called early the next day to see if they could delete a retaining ring from the order, as I realized it wasn't needed. The associate made a personal effort to reach the packer to take the item off my order, gave me credit immediately, (even if the packer wasn't able to delete the ring), and I got my order the next day. A lot of care shown over a $4.00 part. I appreciate the good service that I have enjoyed over the last 5 years or so and will continue to be an appreciative customer in the future!

Tip for consumers:
Great service!

Products used:
machine parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user waynem674
1 review
0 helpful votes
February 16th, 2022
Verified purchase

I have used E replacement parts a few times in the past. Every time I've used them iI get the right parts and even some advice to go with the repair I'm doing. I use them for most of my appliances, snowblower, lawnmower & lawntractor. They have a great number of parts for a great number of products.

Thumbnail of user stevend1304
1 review
0 helpful votes
March 23rd, 2022
Verified purchase

As a business owner, finding parts for projects or repairs can be time consuming. Ereplacementsparts always has the particular part we need to keep our inventory moving. Our go-to when we need a hard to find part!

Thumbnail of user maryj2558
1 review
0 helpful votes
January 12th, 2022

I have a very old elliptical trainer. A plastic part was broken which prevented me from using it. This company had the part and I received it within 5 days of ordering it. Fast and efficient. My exercise down time was only one week and I didn't have to replace an otherwise functional machine.

Thumbnail of user beckyf175
1 review
0 helpful votes
February 4th, 2023

Very nice site to find your replacement parts. Easy to search, & place your order. Good communication on keeping the customer updated on the status of the order. Definitely will use this site again when a replacement part is needed!

Thumbnail of user michaelb10477
1 review
0 helpful votes
June 6th, 2023

Good quality parts. Matching original pats from manufacturers. Reasonably priced. Speedy delivery time.

Thumbnail of user conniem742
1 review
0 helpful votes
May 17th, 2022

They have a great selection of stock to choose from and we've always found what we've needed. Ordering is easy and delivery is fast. The only place I go to order my replacement parts!

Products used:
Vacuum cleaner parts

Thumbnail of user marionr73
1 review
0 helpful votes
May 2nd, 2021

Broke the carafe to my Oster coffee maker. Because it is old I feared no one would have a replacement but eReplacementsparts came to the rescue. Shipping was more than the cost of the pot but it did arrive fairly quickly.

Thumbnail of user clays99
1 review
0 helpful votes
May 17th, 2022

Er is my ER (emergency room) for my tools. Broke my thing-a-ma-jig on my grinder. At eR I got part name and #. $12 save it from the trash.

Thumbnail of user sandym736
1 review
0 helpful votes
January 2nd, 2023

Cable arrived and fit perfectly. We had gotten about a foot of snow and shoveling our 350' driveway wasn't an option.

Tip for consumers:
Check this site before ordering a part on another one.

Products used:
Snownlower speed cable

Service
Value
Shipping
Quality
Thumbnail of user christophers2496
1 review
0 helpful votes
August 19th, 2022

The website is great, ordering was easy, shipment came in a few day. I ordered two belts for my MTD lawn edger. The parts that arrived were the correct parts. There were no problems.

Products used:
Drive belts for my lawn edger.

Service
Value
Shipping
Quality
Thumbnail of user claytonm100
1 review
0 helpful votes
May 13th, 2021

I ordered a starter kit for Echo G T -1100 Trimmer. Received only the gas tank bracket, none of the other parts were there. Please send the parts.

Thumbnail of user martinm1402
1 review
0 helpful votes
March 8th, 2023

They claim it was delivered but I never got it. They were quick to charge my card and refunded the cost of the part, but didn't not refund shipping costs

Products used:
Never Received

Service
Shipping
Returns

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