• EpicSports

EpicSports

Overview

EpicSports has a rating of 4.34 stars from 12,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention customer service, great prices, and free shipping. EpicSports ranks 1st among Basketball sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 85.3%
Positive
336
Neutral
15
Negative
43
165
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What reviewers want you to know

Positive highlights

  • Best customer service and products I've ever bought was through Epic Sports.
  • Our sons indoor team had another successful uniform shopping experience using Epic Sports.

Critical highlights

  • The worst customer service I've ever dealt with, sorry I should've said zero customer support.
  • Charged us to send the items back along with a 10-20% restocking fee.
How would you rate EpicSports?
Top Positive Review

“Richardson Pro585 Hats”

Michael S.
2/1/24

I've been ordering from Epic Sportswear for years. Really. That's where I get my Richardson Pro585 hats. Best fitted hat I've ever had. I come here because I know the product is top shelf. The price is righteous. Never a complaint about shipping, nor the fee. When you know where to find what you're looking for, and can count on your supplier, every time... you stick with them. I don't get paid to speak the truth. This is where the goods are.

Top Critical Review

“Not worth the expense”

John F.
3/18/24

I'm so tired of everything being online. You can never get a feel for the quality of something until after you order and pay through the nose for the setup. Granted, my use case is a bit different from Others. I wanted a custom team "jersey" for bass fishing. I've had others and they're multi color screens or direct sublimated printing. These are not screened or sublimated. They are basically vinyl transfers. So they are stiff and plastic feeling. I spent a ton of money on something that won't work. They will be incredibly hot and uncomfortable.

Reviews (12,609)

Rating

Timeframe

Other

Reviews that mention popular keywords

epic sports (1500) customer service (1095) shopping experience (220) quality products (163) restocking fee (170) delivery time (138) delivery date (127) return policy (70) credit card (104)
Thumbnail of user matthewl841
1 review
2 helpful votes
August 17th, 2021

Large selection. Good pricing. Smaller selection of items by well known brands, but mostly items from lesser known brands at lower prices. Quality on items purchased so far has been more than satisfactory.
Standard shipping was a bit slow on one order, but that was basically ok considering the generally low price points involved. Website has been fairly easy to navigate and find what I am looking for.

Service
Value
Shipping
Quality
Thumbnail of user michaels12486
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I've been ordering from Epic Sportswear for years. Really.
That's where I get my Richardson Pro585 hats. Best fitted hat I've ever had.

I come here because I know the product is top shelf. The price is righteous.
Never a complaint about shipping, nor the fee. When you know where to find what you're looking for, and can count on your supplier, every time... you stick with them.

I don't get paid to speak the truth. This is where the goods are.

Thumbnail of user amberw1058
1 review
0 helpful votes
January 31st, 2024
Verified purchase

I have ordered several times from Epic and each time the quality has been top notch! My husband coaches our daughter's softball team and every season we are typically having to order something for the team (belts, socks, pants, arm bands…). Everything I've ordered has been great and it has always arrived much faster than anticipated! Their customer service is great too!

Thumbnail of user lisab592
Lisa B.
2 reviews
1 helpful vote
August 14th, 2020
Verified purchase

Prices and availability are great, site is easy enough to navigate. Shipping cost variants based on speed are pretty wide, but as this is my first order, I'm interested to see how quickly it's processed and arrives.

*Update to add, order was received within the time frame specified, was packed nicely, and contents were accurate and as expected. Was pleased with value for the price. Can't ask for any more than that.

Thumbnail of user jeffb2948
1 review
0 helpful votes
April 12th, 2024
Verified purchase

My son and I hit a lot during his baseball season and needed some good quality balls without breaking the bank. I ordered three dozen of their baseballs at a great price and ended up receiving them sooner than expected. This isn't the first time I've ordered from Epic Sports and definitely won't be the last. It has become my "go to" online store for our baseball needs!

Thumbnail of user terrib796
1 review
0 helpful votes
April 4th, 2024
Verified purchase

I have purchased three windbreakers over the many years. I wear it over warm clothing when I take care or my horses in bad wind or real cold wet weather. It works well to block the uncomfortable elements of winter at night or rain in the day. Be gentle and careful with the zipper. Eventually the zipper will open up while you are wearing it. This is what fails. I have considered using velcro to replace the zipper. For now I just buy another one. Price has gone up so time to sew velcro on, Otherwise it is a perfect outer shell.

Thumbnail of user judahz
1 review
0 helpful votes
October 24th, 2021
Verified purchase

Order was on time, quality was excellent, and the HS girls team absolutely LOVED supporting breast cancer awareness during their games. Thank you!

Products used:
Breast cancer awareness socks

Service
Value
Shipping
Quality
Thumbnail of user angies526
1 review
0 helpful votes
March 16th, 2024
Verified purchase

Excellent experience with epic sports! The order came earlier than anticipated, it was a quick and convenient experience with lots of options to choose from. I will definitely use this company again.

Thumbnail of user jimc775
JIM C.
1 review
0 helpful votes
June 17th, 2020
Verified purchase

First shopping experience with EPIC. Fantastic price for performance shirts needed by my sons for upcoming football season. Thanks for looking out for the middle class folks on a budget!

Thumbnail of user ramsiny
1 review
2 helpful votes
July 8th, 2021
Verified purchase

One of the best sites for any sports enthusiast. High quality products, easy navigation, excellent service and unique finds. I am very happy and excited with this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthaa598
1 review
0 helpful votes
September 14th, 2023
Verified purchase

Great experience. Easy ordering. Fair pricing. Order arrived quickly. My football team loves both pairs they received.

Thumbnail of user tracyc1241
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Fantastic! Arrived quickly and good quality! Prices are very reasonable and accessible for school purchases. Love the ability to customize :) We use these for costumes in our drama performances!

Thumbnail of user jillianb189
1 review
0 helpful votes
March 12th, 2024
Verified purchase

Loved these T's so much. Quality is great and the colors are so cute in person. Would purchase again!

Service
Value
Shipping
Quality
Thumbnail of user toddz23
Todd Z.
1 review
0 helpful votes
April 4th, 2020
Verified purchase

great price and great products...seems like you guys can offer stuff at around 30% cheaper than I can find it anywhere else...i really appreciate your business and will be back..

Thumbnail of user kassandrac40
1 review
0 helpful votes
March 31st, 2023
Verified purchase

Item arrived quickly & is of great quality. Will make the perfect graduation gift for my son.

Thumbnail of user debm143
Deb M.
1 review
0 helpful votes
February 28th, 2020
Verified purchase

I've coached special needs baseball for 28 years in California. I spent 3 weeks with my former supplier trying to get the Padre Brown, and he told me it was a no go until I asked another team manager. He sent me right to you and I'm THRILLED!!! Our first game is March 7th, so if there's any chance you can produce our uniforms quickly, I'd be super grateful to you. Thanks very much!!!

Thumbnail of user saraht1644
2 reviews
0 helpful votes
January 9th, 2024
Verified purchase

The entire process from "shopping" to receipt of order was flawless. We are very satisfied with the items received and will order in the future. Thanks for stress free 5 stars experiences each time.

Thumbnail of user whitneyb294
1 review
0 helpful votes
September 18th, 2023
Verified purchase

We've had a lot of last minute surprises in our inaugural year as a football program. Epic Sports has helped us fill gaps by shipping well priced items quickly.

Thumbnail of user briank1161
1 review
0 helpful votes
December 18th, 2020

Always enjoy ordering from Epic. Quick, no fuss, great prices. I enjoyed the Badger compression shirts a little more than the A4, but both were great.

Thumbnail of user tonyc1496
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

I received my order in a timely manner and was very pleased with the quality of the Under Armor jerseys.

Thumbnail of user maryo479
MARY O.
1 review
0 helpful votes
August 23rd, 2020
Verified purchase

I need equipment for an outdoor workout and a bunch of the websites I looked at were sold out. I'm so happy I stumbled across Epic Sports. It was easy to find the products I was looking for and I received them within a week of ordering. The quality was great for the price point and I love the bundles. Thank you

Thumbnail of user tylera316
1 review
0 helpful votes
April 11th, 2023
Verified purchase

The entire process from start to finish was Easy and Efficient. Very Happy.

Thumbnail of user daniellec1008
1 review
0 helpful votes
April 6th, 2023
Verified purchase

Everything fit perfectly, order came quickly, and I was happy to save on last minute items. I love the quality of everything. Thank you so much for saving me money.

Thumbnail of user stephenr1695
1 review
0 helpful votes
January 30th, 2024
Verified purchase

Ordering from EpicSports was extremely easy. I love how they put inventory levels right next to sizes so you know exactly what is in stock and what isn't.

Thumbnail of user patrickm724
PATRICK M.
1 review
2 helpful votes
April 1st, 2020
Verified purchase

I found out about this website from a friend at my son's baseball practice, although he's been playing for several years now, I had no clue about this site. I can tell you that this site is awesome! The product is great and at a nice price. I've made 3 orders so far for this season, even though they probably have so season left, I will still order from here when the all this covid mess clears out.

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Company Representative

Thumbnail of user jayr35
Jay R.
Typically does not respond to reviews

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