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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Was glad o could find what I was looking for.
Fine
The overall experience of ordering and delivery was fine. However, the pants did not fit and I have requested a RA to send them back and have not received my return authorization nor have I had an email back from anyone stating that they did receive my request and would be sending the information.
I am a regular returning customer with very good experience shopping at Epic Sports
Repy prompted
Good deals
Great products & fast delivery. Thank you for your service!
I'd like an 'add to order' choice before checking out. Using the back button was ok, but not intuitive.
Well designed website. Wide selection of apparel and sizes. Excellent prices.
I loved shopping online and having my order come all at once with a sooner delivery time. Thank you so much!
We loved them turned out great for our business!
Great prices on such great products!
Love the prices! Wished each product produced different views of someone wearing the item. Would make easier for the consumer judge how it look or fit from photos vs just seeing item.
Great experience I buy alot from you guys
Great place to Shop!
Products are very good and was served in a timely manner
I am enjoying my product
Easy to use site
East to use for adults and kids and I live that it's lightweight
Quick shipping and exactly the product I needed
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!