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EpicSportsReviews 30,136

4.5
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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
261
quality
246
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211,116 reviews
New York
1 review
1 helpful vote
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Ordering was quick and, easy to follow
March 17, 2014

Ordering was quick and, easy to follow. The prices were better than competitive. There was a problem with the shipping address and, they were quick to respond. I have ordered from Epic on numerous occasions and have always been pleased with the results!

Date of experience: March 17, 2014
Rhode Island
1 review
1 helpful vote
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I had ordered a shirt and the size was to big
March 17, 2014

I had ordered a shirt and the size was to big. I thought I could send it back for the smaller size but I first had to pay and order the shirt before they even received my return. I also had to call to get a certain number or they wouldn't accept it back? I am still waiting for my account to be credited.

For my first time ordering from Epic Sports, it was not a good experience.

Date of experience: March 17, 2014
Jay R. — EpicSports Rep
over a year old

We’ll be happy issue a refund once we received your returned item and we’ll email you the same day we do. Because hundreds of returns are received daily, all returns must have a RA#, which enables us credit the correct person for their returned items. Thanks for taking the time to write us and we hope you have a great season.

Pennsylvania
1 review
2 helpful votes
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I have purchased from ES multiple times and it has always been a great experience!

Date of experience: March 17, 2014
Canada
1 review
1 helpful vote
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Fantastic customer service when I ordered and called later for questions.
I live in Canada, and ordered 2 volleyball carts. Company policy did not allow this larger item to be shipped directly to Canada. Would have been nice to have it shipped to my door instead of having to drive to a post box in the U.S.

Date of experience: March 17, 2014
Pennsylvania
1 review
1 helpful vote
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Bags are very sturdy and at a good price
March 17, 2014

Bags are very sturdy and at a good price. Order showed up on time.

Date of experience: March 17, 2014
Maryland
1 review
2 helpful votes
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Easy to order and quick on shipping
March 17, 2014

Easy to order and quick on shipping. Merchandise was exactly as pictured.

Date of experience: March 17, 2014
New York
1 review
1 helpful vote
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Have not received the product yet
March 17, 2014

Have not received the product yet. It has been 8 days, perhaps today they will arrive. It was a quick ship within 48 hours. Just waiting to see the quality.

Date of experience: March 17, 2014
Kentucky
1 review
1 helpful vote
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Absolutely EXCELLENT experience with EpicSports. Have recommended them to everyone I work with. VERY pleased with the product and service and communications. :) Thanks so much for being there.

Date of experience: March 17, 2014
Nevada
1 review
2 helpful votes
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Easy ordering, great prices, received merchandise in a timely manner and the quality is what was advertised.

Date of experience: March 17, 2014
Oregon
1 review
1 helpful vote
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Items ordered came in a very timely manner, and were exactly as represented on their wed page. Placing the order was easy and the customer service was helpful.

Date of experience: March 17, 2014
Texas
1 review
1 helpful vote
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Had to make a return and the experience went off without a hitch, could not have been smoother. I would strongly recommend this store.

Date of experience: March 17, 2014
Michigan
1 review
2 helpful votes
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Great job on the jerseys
March 17, 2014

Great job on the jerseys. We use you guys all the time for our uniforms and the our girls soccer team love them.

Date of experience: March 17, 2014
Iowa
1 review
1 helpful vote
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The products were exactly as advertised and they arrived a head of schedule.

Date of experience: March 17, 2014
New Mexico
2 reviews
1 helpful vote
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I was unsatisfied with what I ordered
March 17, 2014

I was unsatisfied with what I ordered. It ran very small. Customer service tried to help but couldn't. "Rudy" stepped up and helped by sending me what we thought would be the right size. Even though they were still quite small, I can make them work... I hope. He did try to make a new customer happy and I plan to try Epic Sports again. I'm just so new to online shopping, I fell I have to be so careful with what I order. Please thank Rudy again. He was great.

Date of experience: March 17, 2014
New Jersey
1 review
0 helpful votes
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Was able to find what was needed on the site with ease and arrived within the stated time frame.

Date of experience: March 17, 2014
Virginia
1 review
0 helpful votes
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I received my products in timely manner
March 16, 2014

I received my products in timely manner. There are many items that I am considering purchasing as the prices are unbelievable. I recommend anyone looking for sports equipment at a good price to check out EpicSports first.

Date of experience: March 16, 2014
Wisconsin
1 review
1 helpful vote
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Chad was extremely helpful and very friendly
March 16, 2014

Chad was extremely helpful and very friendly. He really knew what he was talking about with the items I was looking for. Our team was looking for pink breast cancer socks and instead of paying a lot of money for the same looking socks they were very satisfied with the socks we picked out. Very fast shipping, great service!

Date of experience: March 16, 2014
Texas
1 review
1 helpful vote
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Great product choice, price and delivery
March 16, 2014

Great product choice, price and delivery. The only thing I didn't like was the basketball short and shirt color shade didn't match. I'll continue to be an epicsports customer.

Date of experience: March 16, 2014
Washington
1 review
1 helpful vote
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Whats to say just bought some clothes for my family and the wife was pleased with the fit and the price.

Date of experience: March 16, 2014
Michigan
1 review
1 helpful vote
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I usually would not purchase from an unfamiliar site, but I needed a church uniform for so I took the chance. I have no regrets, I was also able to come back for more.
Thank You.

Date of experience: March 16, 2014