Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
The customer service was most helpful, and delivery was prompt. Everything fitted nicely.
Company was great in returning items after a shipping mistake was made.
Shipping is amazingly fast
Very competitive pricing
Great selection
I have ordered a few things from this site, from both the soccer and basketball categories, and have been very satisfied. The order arrived to Ontario quickly, and the quality is very good.
I Love epic sports the representative made me feel like family.
Easy to order. Arrived on time (maybe even before it was suppose to). Great product
I purchased a set of 8 water bottles with a carrier. One of the lids on the water bottle broke and Epic was not willing to replace the broken item.
Quick delivery. Good products. Easy return process in case something needs to go back.
Quality of the product was very good. Price was excellent. I am pleased and will shop again in the near future.
I ordered 2 pairs of batting gloves at a very reasonable price and was very happy with them. My grand daughter wanted them in different colors but they were not available for the sale price. Still, very happy with the purchase.
Uniforms are of good quality and great value for the money and the service was spot on
I bought White Shorts with purple piping from EpicSports at $4 per pair in M, L, and XL sizes for our baseball team to lift in. The players love them and wanted to buy extra pairs. I had them embroidered with our logo and I sell them to the players for $20 making a $14 profit per pair that goes toward our season ending banquet.
Great soccer ball, great service and delivery time!
Everything I ordered was exactly as I expected and arrived promptly. Quality was great as well as customer service
Everything ordered was superb, fit just right, arrived on time, and customer servace was prompt, they even e-mailed before shipment, if there was a problem with order, we are very satisfied! Yes we will tell others where to buy sports ware... 6 stars: 0)
Amber loves the shoes. They are very light weight and flexible
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!