Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I have generally always had a good experience. Quick turnaround from checkout to Order status update. Shipping has always been quick and surprised when item arrives earlier than expected. Definitely recommend!
The customer service rep i had helping me was awesome he went above and beyond to help me.
I have done business with epic sports and every time it has been a pleasure. Highly recommend
Sales rep. Was a huge help. We needed additional fleece jackets, and had no trouble getting them in a timely manner.
I will definitely use EpicSports again
I have found anything and everything I have needed from Epic Sports. Great quality for the lowest price possible.
I have used EpicSports the past two years for my volleyball club and have LOVED it! My only wish is to have found it years earlier... see you next year for my order... Thanks!
Good experience shipping does take awhile but prices make it worth it. Will use again
Good price on a clearance product. Super fast shipping. Very satisfied.
I have read many reviews on this site - they seem to love it or hate it.
I check closeout items often, love the low prices on many items. Definitely have to check the sizing charts each brand has different size variances. Some brands run big, some run small. I also usually check reviews for other people who have ordered to see what they say about sizing. (i. E. runs big, order a size smaller; or sizing spot on, etc.)
Also the availability of the color and size you want, especially on closeout items.
I have done online orders only, so I have not dealt with customer service - - but I haven't needed to because the items I order are usually better than what you would expect for the price you pay.
EpicSports is the best place online to order soccer equipment and supplies. Competitive prices, excellent inventory, superior customer service.
Jackets I ordered did not have the cord in the hem of the jackets like the ones I ordered before. Without the cord in the hem it makes the bottom of the jacket stick out and looks strange. I would like to order several more but not til I am sure the jackets have the cord. Can you help?
I bought a varsity jacket for my son. I got the colors I was looking for with all the combintions I requested. The jacket was an excellent price and what appears to be excellent quality. My son has been wearing this jacket consistently since the new year, its a good heavy weight, both the wool and leather look as good as the first day. This is saying something since he is genarally hard on things. Ordering was easy, shipping wasn't bad packaging was nice.
I ordered several items for a college women's swim team. The products were of great quality, arrived in a very speedy amount of time, and the prices were great. I will absolutely order again next year as well as pass the name and site onto others looking for similar products.
Thanks you,
Gayle Colucci
Excellent product and prices and fast reliable shopping.
We purchased team uniforms through Epic Sports and were pleased with the quality and colors of the garments. They were a great price, too/
Everything that I have ever purchased for you have been great products.
I wanted sale priced merch. I ordered it. I received it quickly! I liked the product.
Enough said... I have had nothing but very positive experiences over the last 2 years ordering from Epic. They don't oversell. It's just like they describe it... every time. I buy from a lot of different companies and EpicSports is clearly one of the best, if not the best.
Mike Westendorf, 3729 Pino Vista Way, Estero, FL *******; *******986.
(and you can quote me... I've now coached 97 soccer teams since 1982).
Flawless service. I made a sizeable order with name plates for our youth league in Wolfeboro/Tuftonboro... on time, good price, hassle free. 1st class company!
The customer service rep contacted the manufacturer to verify I had selected the correct hats prior to ordering. The hats that I received were exactly what I had expected. I hope to be purchasing more in the future.
Thanks for a job well done!
Mike
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!