Express Online Training

Watch out for this trap! After paying for a course with the promise of a certificate in 3 days, I was informed that an additional $100 was required to get it on time. And of course, once paid, it's non-refundable! No transparency, no respect for customers. Avoid this website at all costs, it's a waste of money and time.

Please avoid this course provider at all cost, I took online white card with my colleagues, we did it on the same time yet different standard were applied to everyone of us. Despite given the same answer, some passed the test, while some need to re-attempt it. They purposely review your answer late to pressure you into subscribe to their "urgent" service. Customer service is rude and loud will not listen to your explanation. Again customer service is not consistent, some colleague able to get their white card posted out from WA and some were rejected by their request. PLEASE AVOID USING THEM!

Incorrect advice given.
Card never posted.
Money paid, no certification received from them.
Very misleading.

The course is really boring and make zero effort to keep you entertained or interested.
Many questions are confusing even for native speakers. Other require you to painfully look up one random word from legislative excerpts etc.
Worst thing was that the phonecall assessment was virtually impossible to book unless you upgrade to priority (pay more) or you book like a month in advance which was impossible with my job. I had to switch to another course without a refund.

Did the full course, passed. Booked the live phone call assessment twice because they ring but it's only a pop up screen so missed the calls. My mobile never rang out loud when they supposedly rang so missed both bookings. Husband rang my phone and yes my phone was on loud and clear. Very frustrating, extremely disappointing to pay for this and get nowhere. Will do my RSA through Tafe proper. This company is a waste of time and money. Avoid at all cost.

They jus keep making you spend money and money and if u mess up anything slightly they make you have to pay a 200 rebooking fee it is a waste of money and time just go to a service nsw branch/ rto

I'm writing this because I'm extremely frustrated with this website. I spent 4 hours answering 136 questions and recording video assessments, only to be rejected twice for minor details that wouldn't affect my eligibility for a white card. It's infuriating considering the in-person option for a white card can be obtained in just 2 hours. This online process is just ridiculous.

It's a scam you do all the questions then it's says you have completed it and where would like certificates sent ext paid nearly $80 dollars then it told I had more to do before getting certificates videos and book a live phone test which was weeks booked out.
So they take your money and give nothing, government should step in I lost. 3 jobs due to this.
Absolutely disgusting I asked for refund they were so rude to me and just said no point blank.
So bad avoid.

The course clearly states don't have to pay before completion but step 3 required payment details to continue with no OPT out option to proceed. Now regardless of what stage I'm at in the course, finish is finish and I was advised when getting to a certain point it deducts payment with no opt out. This online company is rubbish it clearly required payment BEFORE completion of final the assessment. Oh and lastly they require you to sign up to a 3rd party to validate review promising not to share information or review won't be published.STEER CLEAR.!

This training place is an absolute joke. We have been waiting three weeks for a simple white card and every time we contact them we get messed around. An 18 year old boy has lost the chance at a job for life because of the poor service provided by this pathetic training company. You should be completely shut down and disgusted with the service you are not supplying. I have only given you 1 star because there is no option for negative stars. Ridiculous...

They ask you to complete 120 questions, and show you a page looks like you will get your certificate after 39AUD payment. However, they will ask you do more video assessments, and typically need a week to get it marked, if you need to re-submit your assessment, you need another week for them to review. If you want speed up, that's 105AUD per 24hrs express service. Very ridiculous. Stay away from this scammer company!

After you pay $34, they just want you to pay another $105 for the priority service; Otherwise, you will never pass your verbal recording assessment.
After the first submission, I waited for 3 business days to get the initial feedback. However, if you need to resubmit again, you will need to wait for another three business days. Because my work is coming the next day, I have to pay $105 to get this stupid priority service.
However, after the second submission, they asked me to do another recording for three questions with their nonsense comments. This time, I just recorded whatever and submitted it because the process was just ridiculous, making me feel fooled.
Not even 1 minute, my assessment was completed and approved. I finally got a certificate with the payment of $34+$105. This is even more convincing that I was a fool to choose this website.

If this is not a bull$#*! scam, please tell me what it is.

First off it boasts being a cheap option but makes you pay for priority just so you can finish the course ($106 ON TOP of the original payment to take the course)
People you do the on the phone test with are highly unprofessional and hung up whilst I was asking for clarification on why I was denied (because I said "under influence of illicit substance" rather than "on cocaine" because I'm not even allowed to say "drunk" so why would I think it's appropriate to say to a patron that I assume they're on cocaine. All together it was an unprofessional service.

They are so rude all the time, don't ask them question, they just wanna get paid and go home. $#*! ppl

I went through the entire written part and passed, I paid for the certificate including the physical "certificate" to be sent but when I got to the part where you have to respond to a video situation with a video and the correct response, I tried once and was told to elaborate more on my response so I did it again with a far more elaborate response and I never got any feedback on that or ability to continue, when I tried clicking on the emails it just wouldn't let me continue the course and there's no good way of contacting anyone for support or help.
WASTE OF MONEY!
-Lydia

1. They say, "pay when you pass". That's not true. You pay at the end of the multiple choice questions. THEN you have to do video and phone-call assessments in order to pass. 2. They say your certificate is "instant", implying as soon as you complete the online requirements, you can download the certificate. That is not true. There is a lengthy, drawn out process of many days after that as you wait for them to first assess the videos, and only then will the system allow you to book your appointment time for the phone call (and the earliest time may be days away). 3. They say, "no hidden fees or nasty surprises". But if you want the process to go quicker--to be closer to "instant", as they advertise it to be--you are invited to pay an additional $109 for "priority service". Since making the mistake of using them, I have met person after person who studied elsewhere and got their RSA certs within 24-36 hours of beginning the course (WITHOUT having to pay extra fees for expedited service). 4. Instead of apologizing for their misleading advertising, and seeking to change it, they are defensive, unhelpful and inflexible, refusing refunds and continuing to advertise misleading claims. 5. On their website, they get students to leave reviews BEFORE paying and realising there is way more to go. So I gave them a good review for the multiple choice questions only, thinking it was the whole course. I would not have left a positive review, had my feedback been sought at the very end of the process.

Don't believe any of the positive reviews as all the one star reviews will tell you, NOT the obviously paid for positive reviews. These bastards make it very difficult to finish unless you cough up more. They just want your USI for government rebates and are only helpful up until you've paid then disappear after you find you need help with the FIVE unnecessary, and until then not mentioned extra courses that MUST be completed so they can steal your info. Absolute scum. $#*! you EOT

This website intentionally leads you on with "dont pay until you finish!" And "watch out for scams other sites use" but its all smoke and mirrors. After completing the initial 136 questions to pass their test they say that you've completed and then ask for their payment, which is more than they originally quoted, after which they force you to give them a review before proceeding, and then they ask you to submit documents and record yourself answering questions which "an assessor will review when they are available", this doesn't happen for days, at the end of which they tell you to book in a time slot with an assessor to call you so that you can answer more questions however all the timeslots are listed as fully booked so you cannot progress and you lose your money.

Absolutely a scam, do not use this site.

How is it even possible to offer a service like that, without providing any kind of contact service at all?
Can not recommend this website at ALL!

I booked an RSA course for my daughter as she got a job at a local restaurant that serves alcohol. The online questions were ridiculous, some were just so hard to interpret. When she finally finished, there was a 2 week wait for an online audio assessment. She would have been better just taking a day's course at the local TAFE.
Would NOT recommend this company, they don't respond to emails its just not a responsive provider.

If you need a certificate for a job don't use this online course. I ended up paying for another online course and I got my RSA certificate in a few hours.

I had to submit my video assessment 3 times, the feedback was so poor and actually it was like a copy and paste so didn't help me at all, also they take ages to reply and if you need your certificate faster you have to pay almost double of the original price.

I asked for help several times as it was very important to get the certificate for a pre employment contract.

When I finally got the certificate thought another online course that was even cheaper and O much easier to navigate and understand than this one, asked for a refund and they refused to do it and sent me the same email Over and over.
Still waiting for it.

Very disrespectful and they couldn't care less about giving me the right guidance.

EOT training organization do not seem to keep a record of your training, so if you lose your card or access to your email you can not get a replacement certificate but they will take your money for a replacement card and then refuse to return it, see conditions shown below. They take your money and after that ask for things you can not provide so you pay for nothing. How can they not know you graduated with them, what is wrong with their record keeping.

It advertises a fast and reliable service, but as soon as the first payment goes through everything slows down by a lot. They require you to pay for faster service, because without said faster service it takes weeks to get an appointment for the white card or even the RSA. DO NOT RECOMMEND, real scammy vibe and requires way more time and money than advertised.

This website should be avoided and you should do your rsa at tafe. They catch you off guard with the ridiculous amount of positive reviews that were probably botted. I should of done more research before doing my nsw rsa with them. Its not acceptable to never be able to get a booking for the live audio assessment and your only choice is to pay priority. I'll take it on the chin as this is one of the most regretful services i have paid for. Get your RSA at tafe.