EngineerSupply has a rating of 4.5 stars from 14,255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EngineerSupply most frequently mention customer service, free shipping, and great price. EngineerSupply ranks 7th among Industrial Supply sites.
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I emailed the company and described the item I was looking for. I could not find it on the parts list for my product. The representative immediately replied to my email with the part number and price. I placed the order and received my part a few days later very very well, wrapped and packaged so that it could not be damaged. Very happy with the customer service department.
I purchased an order and was received damaged. We contacted them and said they would put a claim in and have yet to respond or reply to any of my emails or phone calls. After many attempts, I have not been reached out to or have been helped. Be careful when purchasing items from companies like these as you may get stuck with a damaged tool like me
I emailed the company and described the item I was looking for. I could not find it on the parts list for my product. The representative immediately replied to my email with the part number and price. I placed the order and received my part a few days later very very well, wrapped and packaged so that it could not be damaged. Very happy with the customer service department.
I purchased an order and was received damaged. We contacted them and said they would put a claim in and have yet to respond or reply to any of my emails or phone calls. After many attempts, I have not been reached out to or have been helped. Be careful when purchasing items from companies like these as you may get stuck with a damaged tool like me
Tip for consumers:
be cautious as you may not be helped with an item that has been damaged or broken
Products used:
Level
They are a little slow in shipping, but I assume that once the order hits the warehouse, it is shipped quickly. Customer service is very good. They are very polite and professional.
Hultafors folding rulers are probably the best available today. The price to ship it was insanely high. Almost as much as the tool itself. Shipping not withstanding, the customer experience and product were excellent.
Easy to order. Shipping tracking was a plus. I have been in the accounting and tax preparation business for 43 years. Using plastic folders keeps paper documents safe. I just wish that you also stocked blue legal size plastic folders.
GOOD EXPERIENCE THANK YOU *******111*******111*******111*******111**************
The assistance provided via telephone was critical in my getting what I needed and, when received, the product met all my expectations.
I believe one of the items is incorrect. Wrong size.
Well, I like that you had a better price than amazon on the 96" box level I ordered, I wanted to order a line level too but your search couldn't find one.
Thank you very much! I find these items difficult to find, and very expensive when I do. Not only did they have them in stock, the price was very reasonable!
I am so pleased with my order. This cart is well made and durable. Rather than storing blue prints I am using this to store my fly fishing rod tubes. I have 35 rods and room for 15 more :)
ESW has a good range of products. I don't deal with these kind of material on a daily basis, so i did have to look up some term on Wikipedia before I made my purchase.
All in all, good experience with a fairly quick turnaround.
Shipped fast, Confirmation sent when shipped and also when Delivered.Easy to order.
Reasonable cost for tube and shipping. Secure packaging. Durable plastic tube to store and transport a programmable LED light device. Pleased with purchase!
Arrived on time and as described
Name brand product and received an extra target plate
Product arrived in good condition.
I didn't know it had arrived because I got no notification that it had shipped
The Manager 25 box is perfect for my rolled paper templates I use for installation of my original wall sculptures. Thank you!
Tried to place order several times. The "format" messsage was ambiguous. I had to reenter all my information 3-times. Very frustrating
Very satisfied with the delivery and the over all experience. The item is perfect for what I can use it for.
Pretty straight forward. I shopped around on the website, found what I wanted/needed, ordered it. Now I'm all set going forward.
The initial shipment of a tape measure was a used / damaged article that was shipped to me by mistake. Engineer Supply was very helpful and and agreed to replace the article. It was promptly shipped to me. Thanks.
Lowest price? Perhaps, if things like ease of return aren't considered. But then I'm accustomed to Amazon, where returns are easy and almost always free of charge.
I'm looking for a quality field book that won't fall apart the first couple of days its in use. I've had good luck with the Bogside books in the past. I'm hoping these are what I'm expecting. My local survey supply house no longer carries them and I'm not please with the book they are currently carrying.
Easy ordering, fast delivery and product received as expected!