The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Quick efficient response and helpful information regarding solar installation. Thank you!
Very bad experience. I feel I sm in a scam to get a way to overflow me with ads. All I wanted to know was if the particular situation of my home could benefit with the installation of a solar panel
I haven't experienced just yet trying to find out more about it
Sounds good if I'm eligible. I was supposed to have someone come by before, but they never showed up & I never got any feedback from the company saying if I was or wasn't eligible.
Amazing, delivering good services to kc community.
We are overwhelmed with scam calls and emails, so I'll hold my opinion till I see how you conduct yourselves from this point forward.
Yeah I guess it's okay I'm trying to find out more about solo energy
Nothing...
I don't consider this an experience so far
Tuve bonita experiencia todo fue rápido y muy fácil Gracias por su ayuda
Good? Good good good good good good good good good good
Solar panels may be great I have damage to my roof and I can't pay for repair right now
Fine I am interested in the saving money and the cost
Great! Awesome and quick quotes. Able to take suggestions and turn into practice.
I would love to have solar energy installed in my house
...
Phone call came in while still on your site. Not very informative
No comment at this time. Haven't experienced anything yet.
Haven't been in contact with anyone yet, just filled out the application
No breakdowns, low monthly power bills, my small unit powers water heater.