EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
The experience has been a wonderful fantastic joy. Thank you
I was promised a quote without a sales pressure but this did not happen. I'm not happy
I keep filling out my information and submitting it but never receive a phone call or acknowledgment, only another email requesting all the information be entered as if I hadn't responded to the previous email.
You keep asking for information, which I have provided several times, but instead of you contacting me or you providing a phone number, I keep getting an email asking for the same information. Quit emailing me and give me a call!
I got the information I needed to confirm my actions.
You are all obviously just soliciting and insensitive to actually what my personal choices or needs are. You are attempting to just trap me into your misguided programs. That is virtual the same as criminal in your abusive intentions.
Not crazy about 4 companies getting my information to bother me unless they are giving it away for FREE
Don't like giving my info this early in any process
Ok too many questions after I've completed the survey.
It sure would be nice to have a resent light bill b
I just answered a couple questions—I really haven't had an experience yet and I don't know what is coming next
Excellent. A lot of my friends has solar energy. They love it.
I don't like giving up all of the information it took to participate in this.
Good. I need to save money because I am 100% handy capped and don't work. After being a Police Officer for 28 years.
It has been OK so far but know one is going to install solor at my house because I live in a mobile home. You see you get discriminated against if you don't have a house
Since absolutely no information was sent to me as of this question, all I can say is it's good so far.
It's to soon to know my husband died 2 months a go and don't know how i can pay it the cost is to high.
Quick and informative to use this site. I would rather have a phone number.
Can I stopped in the group of people last week that was putting solar panels on top of the house I got to look at that they're going to put the power boxes that will come home I'm
I have nothing to type I don't know anything about it only what I read it's supposed to say with electricity that's what I need because I'm 100% disabled and I'm a diabetic
Just wanna go solar and get relief from my electric bill
You've only asked me questions and not given me the information i've asked to receive
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members