EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Great Experience. Eric was very informational, professional and pleasant to talk to.
I don't like the fact that you used a phony phone number. Please stop that sleazy practice.
Thought I was just going to be sent a quote but instead they are going to send someone out not sure they advertise themselves correctly. This is a inconvenience with my busy schedule but I am now locked into meeting with someone.
I'm looking for general information to begin looking at solar and before I even completed the form I was texted by a sales person. Where can I find information without sales pressure?
I do not want a phone call, I do not want to speak to a pushy sales person, I just want to see pricing info with no in person communication. Having to go through so many hoops to purchase your product is annoying and I will not be doing it.
I was expecting a quote for panels not to tell how much we can save. Please price information through email only.
It has been great. Looking to get energy bill lower. Thanks much.
The questions were fast, but I still don't know the end result.
It was less then one minute after I filled out your form when I received a call from your company. I'll give you 5 stars for that. My issue is this. I was unable to get any information from the person I spoke to. I'll start building a new home in January. I'm trying to get everything set up prior to starting. The home is 40 feet deep by 60 feet long, and two stories tall. I would like a bid to see what this will cost, and at what point do you need to be here for the wiring process. She was unwilling to give me any of this information. All she sad was she'll call back in January. I would like that information now so I know what needs to be done before we start. My email is *******@hotmail.com My phone is, *******976
Thank you for your time in this matter.
I now understand how expensive without solar system. I definitely need help to reduce the cost of electricity. It's getting to be expensive nowadays.
Not able to do it. Have Clay electric, thanks for your time
Did not like the requirement of phone number. I request email information, not by phone.
If you don't contact me by phone I will be pleased
It is great. My electric bill is one of my biggest worries. Beretired and on a fixed income I always worry if I can meet all my monthly obligations. This would help greatly.
I love it this is excellent keep up the great work
The experience has been a wonderful fantastic joy. Thank you
I was promised a quote without a sales pressure but this did not happen. I'm not happy
I keep filling out my information and submitting it but never receive a phone call or acknowledgment, only another email requesting all the information be entered as if I hadn't responded to the previous email.
You keep asking for information, which I have provided several times, but instead of you contacting me or you providing a phone number, I keep getting an email asking for the same information. Quit emailing me and give me a call!
I got the information I needed to confirm my actions.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members