The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Good it was very helpful and it's good to know that you're there to assist
It seemed easy now we just have to see who this site recommends and if the company is legit
Excellent…so far. But, I didn't see the estimated cost…
I kept clicking on the rectangle 201-300 andwhen I clicked CONTINUE it kept coming 150-200. I finallly realized I was supposed to slide the circle on theline farther to the right to get the 201-300 frustrating.
No results yet. All I've done is fill out a lot of info.
I have been interested in going to solar power for awhile now
I just started the process I haven't really got into exactly what it's about so I will let you know soon so far is good
All that has been done so far is complete your questionnaire.
I don't know yet until we talk to someone. I just found out about it
Everything looks good so far. However I have made this same inquiry before and found the offer was not at no cost and so I declined the offer.
Nothing has happened except a computer phone call.
I should have done this earlier in the day Touch base mid tommorrow
It has been a blessing to see if the things are true or just being used
So far it's been easy! Have to see what comes next!
Sounds like a great idea, help the environment as well
Do not like phone calls. Have difficulty due to disability
Great Experience. Eric was very informational, professional and pleasant to talk to.
I don't like the fact that you used a phony phone number. Please stop that sleazy practice.