EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Well we'll see if I can get solar installed!
I sure hope so
You offered an estimate... it seemed like the questions I answers would generate the estimate.
I haven't talked to anyone yet so I am hesitant to express my opinion regarding my experience with this service.
Thanks again soon and then we just need to get together
I, Marino Nader love your software and would love to hear more about it, please please please email me and mail me and knock on my door. Thank you so much!
You dis nit send me quotes like you promised, you gacve my number 2 a bunch of Cies whio are calling me. I need their calls like a hole in the head. Send me their quotes over the internet, if I do not receive any I will mark your site as spam.
This stuff has been a waste of time every time b4 now
If getting a quote, why need all contact which generates sales solicitation
Need to know more about the system and how it works. What are the payments for the equipment? Who maintains it? When will payments end? Can I sell back the energy I do not use?
Fast and efficient. Apparently very knowledgeable.
Don't know if this is a legit claim being presented
Easy. We are elderly with medical problems. Please give information over the web please.
I was expecting a online quote not a salesman call my home when I work nights.
Questions and answers just fine. I choose to have quote via email not phone.
I was promised an estimate on savings. This is just solicitation for installers.
So what is the big deal about me answering a few personal questions? No conprende for this question.
The only thing I worry about is the batteries. My late husband told me that the batteries were not very good and they were very expensive. I know you're a must Be some Batteries
I know for sure if I'm granted solar and my neighbors see it they will join me in requesting solar use. Your business will definitely be busy all winter long!
What are the hidden costs not mentioned after installation. My daughter pays a fortune!
I expected an answer to whether my county was eligible but you gathered info for unknown companies to call and email me with solar specials
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members