EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Where's the automatic quote? This is a referral service and pure crap
Ok I didn't not sure what this about. Just want Met Ed to pick up old refrigerator
It's alright I guess, since this is the first home I'm buying.
Just interested in the ups and down of this kind of service
Easy, it asking for personal Info before providing anything.
I have filled this form out 6 times with NO REPLY!
Irritated by filling out the form so many times with NO REPLY effort on your site to present the information I need to render my decision.
I need to see the work first before I can right a response.
Received a call where the lady was very polite says I will receive a further call for more information. I am hoping this does not go on and on.
Would like for someone to call or visit to tell me more.
I have Solar and was put on My roof before PGE was putting on solar free I have to pay for my Solar can you help with this
Paying you instead of electric company does not save me any thing. Seen in past Assessments.
Great job advertising listing survey all the above plus anymore positive thoughts
I understand just a little bit if you only had one in Spanish so we can understand it more.
I do not like that you used small print telling me 4 companies would call me, that is why I never give my phone number on the internet. And I will not use anyone you recommended.
Too invasive and misleading... just a pretense to get a cold call with me. Please do NOT call.
I don't want someone contacting me right now! It's evening and so forget it. Please don't contact me in the morning either.
I cannot afford Solar. But thank you
So far, so good. Please stick with me. I'll have to take some trees down.
1. I am not in Missouri. I am in West Virginia. You say you're going to give ma quote but have yet to do so. I have filled out this form at least once before.
Please get it together and have someone call me to discuss my project. I will need a ground mounted system with at least 36 340 watt panels, a battery cabinet, and at least 4 dedicated circuits. I also have a 16kw Generac that has to be integrated properly. *******014
It's not too time-consuming to get estimates, I hope.
I don't like being asked how my experience is so far because all I have done is fill in the "blanks" for you.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members