Emerson’s Cigars has a rating of 4.71 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Emerson’s Cigars ranks 1st among Cigarettes sites.
Hard to find Fuente cigars! Excellent service and prices as usual. Shipping super fast. Cigars always in great condition.
Not sure if the system error is on your end or mine but I have ordered from you twice previously and this order took longer to process than both those previous orders collectively!I knew exctly what I wanted in this order. However, I had to rekey my info about 10 times to get the order completed. Had it not been a Father's Day order, I would have given up!
Excellent, received exactly what I wanted. Thank you. Looking forward to doing business with you again.?
I placed my order and my cigars arrived fast and in great shape. My Davidoff were in great condition. I love buying from Emerson.
Website was easy to navigate and very customer friendly and the delivery was fast, prompt and professional.
Good batch of cigars. Quick delivery. Professional staff.
I enjoy the blends of pipe tobacco you offer. Living in Maine, finding quality tobacco and blends are almost difficult to find. Online shopping was easy to navigate.
It would be nice to be able to duplicate a previous order by "one click" or to be able to see previous orders and re-order based on them.
We've had this discussion before; you cannot use paypal on your site if you use MasterCard. I have purchased cigars from other vendors using PayPal. I am not going out to get a Visa card because you have a problem.
Been shopping with you exclusively for 20 years now please save my credit and shipping and billing info!
From the time I order to the time I'm smoking is ALWAYS less then 24 hours. Quality is great, supply is great and very punctual.
The shopping experience was very easy. The selection of product was great. Very pleased and satisfied.
product received where amazing and arrived on-time as mentioned in the advertisement. I will continue to purchase products from Emerson and advice others to do the same.
Easy to order from, no shipping fees, at least for the quantities I bought. Fast delivery, and they came right on time. The prices are lower than some other places I use locally. This was my third order and so far they haven't let me down.
went to paypal, but was not allowed to use my credit card. not sure if it was a glitch or if this was limited by emersons.
regardless, Craig Mac has been a huge help! he seems to know exactly what to recommend based on my likes and dislikes!
Wut up Craig?! Wut up Ben?! Wut up Tez?! Wut up everybody?! It's Travis. Just buying my dad a little father's day gift. Hope all is well on your end!
I had to use the search option to find the bulk pipe tobacco. Browse by department did not get me there.
Searching for a cigar by name can be enhanced by ring label graphics. I don't often know the name, but can recognize the band. Also, I was to get a 5 free cigars with my Nat Sherman purchase, but did not. Thank you.
Hi Sean,
I will pass that suggestion along regarding the images. The 5 free cigars will be included in your order and will be listed on the email you receive once your order ships in the next few minutes. If you have any questions please feel free to call us at 1-800-842-2990 Opt. 1. Thank you.
Craig Moore
I traditionally have used Cigars International however after visiting your store in GreenBrier along with the great service I normally receive, I decided to use your online service to get a box that I knew I did not have time to run to the store.
So happy to purchase my favorite Opus X cigars at such a reasonable price. Thank you for the terrific service!!
Great web site easy to use and the explanation and description of each cigar makes it easy for those who are branching out to know what they are getting. If you need someone to write a review that will bolster your business for first time lookers and therefore buyers let me know.
Even tho I had the mfg and name, I could not get your search engine to find Buenaventura BV 560 which you do have.?
Sorry about that Terry, we will take a look at that and see if we can get the search feature working correctly.
You guys are great, wish there were more deals or a rewards/points program I could participate in though.
Emerson's is great! Thanks Tom at the Hampton roads peninsula town center Emerson's cigar store for getting me hooked. What an exceptional worker and salesman, who is highly knowledgeable as well. I will definitely be always using Emerson's for all of my cigar needs.
Seems the brand I am interested in, only comes in quantities of 10 or 25. Would have liked to "taste" one that would be new to me by purchasing just a single cigar (not discussing the one I have ordered today).
Dealing with Emerson in store or on line is the best way to get your Cigars. No hassles no issues no problems.
Chris
Hard to find information on whether cigars are mild, medium or full bodied Otherwise the site is okay. Shipping is very good and items are packaged very well.
Hi there, on our full site we have listed the information for each cigar we carry including wrapper, binder, filler and strength. Unfortunately, this information doesn't display on a mobile device and I will pass this information along. Thank you!
Craig Moore
Awesome customer service. I spoke to a fella on the phone after my last order to verify it and he was respectful and kind. I believe his name was Tez?
We are sorry for the inconvenience with your orders. We do accept MasterCard as payment directly to our website. PayPal currently does not allow payment to be made to our website using MasterCard. If you have any questions please feel free to give us a call at 1-800-842-2990 M-F 9AM to 6PM EST, thank you.
Craig Moore
Emerson's Cigars
1-800-842-2990
sales@emersonscigars.com