The reviews for Elland Road Capital reveal a polarized reputation, with significant concerns overshadowing positive experiences. Many customers report feeling deceived and defrauded, citing difficulties in accessing their accounts, unresponsive customer service, and aggressive tactics to solicit further investments. Conversely, a subset of users appreciates the educational support and prompt assistance from customer service, highlighting positive interactions and successful withdrawals. Overall, while there are commendable aspects of customer support and educational resources, the overwhelming sentiment points to serious trust issues and allegations of fraudulent practices, warranting caution for potential investors.
This summary is generated by AI, based on text from customer reviews
I am so grateful for my account manager, she walked me through this trading experience and made it so easy! She not only helped in terms of procedures but educated me along the way. I am excited to continue working with her and Elland!
J'ai parlé à quelques employés différents concernant mon compte et concernant ma connexion, les deux étaient extrêmement gentils et prêts à aider, bravo!
I am a newbie and it meant a lot to discover a broker which has simple info. Very good offer. Thanks..
Dear Jack,
Thank you for your positive feedback and for choosing Elland Road Capital as your trusted broker!
Elland Road Capital
I am a newbie and their customer support was super helpful and supportive, I feel much more confident trading thanks to them!
Dear Dylan,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Elland Road Capital
My account manager is genuinely helpful and very responsive, thumbs up...
Dear Kelly,
We are so grateful for your review. Thank you for sharing your rating with us and the community!
Elland Road Capital
I am rarely able to reach out during business hours so I really appreciate how I can contact them 24/7, nicely done
Dear Lee,
We are grateful to receive such an amazing review. Thank you!
Elland Road
It was super easy to provide a deposit, I was able to pay in USD and what's more – the min. Deposit amount didn't cost an arm and a leg! Amazing!
Dear Roxane,
Thank you for the great review! We are happy you are enjoying your experience and cannot wait to have you back for your next trading moves. Until then, we are here if you need anything.
Elland Road Capital
Tienen una enorme cantidad de cryptomonedas y activos, es genial hacer trading aqui, recomiendo mucho Elland Road Capital!
Dear Mark,
Thank you for letting us and the community know about your fantastic experience with us!
Elland Road
I've been trading a while now and I'm quiet pleased with Elland Roads MT4 platform, it's by far the most user-friendly platform I've seen!
Dear Raymond,
Thank you for the great review! We are happy you are enjoying your experience and cannot wait to have you back for your next trading moves. Until then, we are here if you need anything.
Elland Road
They have a very solid customer approach, I've been stuck numerous times and whenever I reached out someone got back to me quickly and was supportive.
Dear Amy,
Thank you for taking the time to review Elland Road on Sitejabber. We value your opinion and your review is greatly appreciated!
Elland Road
Answer: Dear Yusoff, If you want to learn more about Elland Road Capital - feel free to read our Client Agreement (https://www.ellandroadcapital.com/wp-content/uploads/Client_Agreement_Elland_Road.pdf). For further information and more instant support please contact us at inquiries@ellandroadcapital.com. Elland Road Capital
Answer: Dear Pyla, For further information and more instant support with regards to your situation please contact us at inquiries@ellandroadcapital.com. Elland Road Capital
Answer: Dear customer, Please provide any details about your account, for example, the email you used to register with, in order to be able to investigate this further and assist you in the best way possible. Elland Road Capital
Answer: Dear Milind, Please provide any details about your account, for example the email you used to register with, in order to be able to investigate this further and assist you the best way possible. Elland Road Capital
Answer: Dear Yajiv, Please know that Elland Road Capital is a South Africa Investment Firm, with the address: Office 162, First Floor, Willow bridge Centre, Carl Cronje Dr, Cape Town, 7530, South Africa. For further information and more instant support please contact us at inquiries@ellandroadcapital.com. Elland Road Capital
Answer: Dear Prem, In this case you can submit a withdrawal request, which you can do directly through our website (https://www.ellandroadcapital.com) or contact us at inquiries@ellandroadcapital.com. Elland Road Capital
Answer: Hello Ben, Here is some interesting information about Elland Road Capital! Elland Road is a multi-asset trading platform with more than 160 CFD assets. To make this journey even more exciting Elland Road platform comes with 5 different types of customizable accounts, according to the needs of every trader. Elland Road Capital PTY LTD is a South Africa Investment Firm, authorized and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, offering the highest level of security. It provides leverage of up to 1:400 to increase your buying power. Elland Road users can use our platform in more than 19 different languages. The broker also offers negative balance protection. We hope you will decide to trade with us! Best, Elland Road Capital
Elland Road is a regulated CFD trading brokerage aiming to offer traders of every level and background the opportunity to manifest their trading goals and ambitions. Online trading has never been more simple as we give traders the opportunity to level up their trading strategies and become the trader they want to be.
Our Services
Elland Road is paving the way towards trading innovation. With trader-centric conditions, you can be one step closer to conquering the ultimate trading experience:
- Discover 160+ trending CFDs in Forex, Stocks, Indices, Cryptocurrency Futures, and Commodities
- Choose the trading account type that fits your needs
- Expand your trading strategies with 30+ technical indicators available
- Find the platform you’ve been seeking: the customisable MT4 and user-friendly WebTrader
- Get assistance 24/7 from our multilingual customer support team
In this inclusive trading community, beginner and more experienced traders can enhance their trading skills and strategies and stay one step ahead.
We know that online trading has its challenges and this is why we’ve made sure that our customer support team is by your side every step of the way to assist in any way possible.
Now is the time to Lead the Way You Trade!
Elland Road Capital PTY LTD is a South Africa Investment Firm, authorized and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP License Number 52127. Elland Road Capital PTY LTD registration number is 2021 / 939672 / 07 with a registered address: 162, First Floor, Willow bridge Centre, Carl Cronje Dr, Cape Town, 7530, South Africa
Risk warning: Contracts for Difference (‘CFDs’) are a complex financial product, with speculative character, the trading of which involves significant risks of loss of capital. Trading CFDs, which are marginal products, may result in the loss of your entire balance. Remember that leverage in CFDs can work both to your advantage and disadvantage. CFD traders do not own or have any rights to the underlying assets. Trading CFDs is not appropriate for all investors. Past performance does not constitute a reliable indicator of future results. Future forecasts do not constitute a reliable indicator of future performance. Before deciding to trade, you should carefully consider your investment objectives, level of experience and risk tolerance. You should not deposit more than you are prepared to lose. Please ensure you fully understand the risk associated with the product envisaged and seek independent advice, if necessary.
Dear Carol,
We appreciate your feedback! We are thrilled to hear that our support staff was able to help you in the most effective way. We wish you a great trading experience with Elland Road Capital! Please let us know if there is anything else we can do for you in the future!
Elland Road Capital