Elite Insurance Group has a rating of 4.4 stars from 140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Insurance Group most frequently mention customer service, great experience, and new home. Elite Insurance Group ranks 2nd among Home Insurance sites.
Nicholas was awesome! Finding out our insurance was ending at the end of this month was a little stressful. I called several companies trying to find coverage. Elite, and Nicholas were by far, the best, not only in terms of rates, but in knowledge and customer service as well. I highly recommend them!
I called over and over again, trying to get someone. When I left a message, no one would call back. And, when they finally called back, I was in my car and couldn't talk to give them the info I needed to, so the agent called back and I didn't get the ring so, I had to call back. I didn't get to the agent in time. He was gone. Left several messages, and no callback. If it wasn't, I got my insurance through them I'd never use them as an agent.
Nicholas was awesome! Finding out our insurance was ending at the end of this month was a little stressful. I called several companies trying to find coverage. Elite, and Nicholas were by far, the best, not only in terms of rates, but in knowledge and customer service as well. I highly recommend them!
I called over and over again, trying to get someone. When I left a message, no one would call back. And, when they finally called back, I was in my car and couldn't talk to give them the info I needed to, so the agent called back and I didn't get the ring so, I had to call back. I didn't get to the agent in time. He was gone. Left several messages, and no callback. If it wasn't, I got my insurance through them I'd never use them as an agent.
Products used:
insurance
I'm writing to give credit where credit is due. Adjectives such as patient, professional, personable are simply insufficient and barely scratch the surface regarding my incredible experience with "Ashley Robinson". I'd recommend your consideration, at the very least, to acknowledge this outstanding representative in the presence of her peers. I'd be pleased if you could also pass this along to Ashley. Thank you.
Pleasant. The agent was very professional, knowlegible and courteous.
Very professional. I was not aware of how easy it was to have the Elite Group find the right insurance company to cover my new home. They gave me the right coverage I was looking for at a competitive price. They also contacted my mortgage lender to have my premium included in my monthly mortgage payment prior to closing. Did not have to pay any money up front. It will all be taken care of at closing. Just e signed a couple of documents and done. Easy!
Greg Phelps was absolutely the best insurance to deal with.
I will be sending him all my referrals that need Auto and Homeowners insurance.
Thank you
Edward understood my challenges and priorities. He sold me insurance by finding a policy with a good insurer at a fair value. I believe he made the extra effort to fashion a policy with the insurer at a lower price with all the same protections.
The company is just a big phone room, not really an insurance agency. They have admitted to me that they are an in bound phone service. I want a real insurance agent, instead I got a phone room. I WOULD NOT RECOMMEND THEM!
I don't know yet!
* Elite Insurance Group attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I had been shopping around for insurance on my new car for quite a while, but was getting fed up with answering the same information for each and every website and getting a ton of calls, so I decided to call and was connected with Joseph. He answered all my questions in a direct and respectful way, while also helping me get the best deal. It was fast and painless, I will definitely be calling Joseph for all of my future insurance needs! If they keep hiring people like Joseph, I'm sure the business will go very very far!
Tip for consumers:
Ask for Joseph!
Products used:
Bought insurance through a broker
Elite does all the work and they are saving us $1500.00 a year with auto and homeowners. Had Travelers previously and policies increased with no changes, they claim inflation! Thank you elite for your hardworking team! Special shout out to Edward!
Albert had reached out to me regarding an inquiry for condo insurance. He quickly and efficiently helped me get a great rate on not only my condo insurance but auto insurance as well. He was easily reachable and answered all my questions in a timely fashion. Very professional and friendly. Would definitely recommend him to anyone.
Linda was great, super helpful and responsive. I enjoyed working with her and will continue to do so.
This was a great experience as a girt time homebuyer. The representative was very knowledgeable and had no problem explaining the quotes that I personally researched thinking were a better deal. Great pricing for even better coverages. Thanks guys!
Curtious and professional. Found me insurance when I thought no one else could. Great experience.
My experience was long, but well worth the time spent on the phone with my agent. He saved me quite a bit of money as I was moving from one state to another and helped me get everything ready for my new home.
Service was patient and encouraging in all customer questions with technical problems.
Heidi was a great help. She payed out a bunch of options for my homeowners insurance and helped me choose the right one. Very positive and you can tell she loves her job! Glad I made the right decision.
Awesome from. Start to finish my customer service was fantastic! I think his name was Jason.
Nick was great to work with. Super knowledgeable and easy going. 10 outta 10 would recommend.
The agent who contacted me was professional and personable. She was very knowledgeable and obviously wanted me to have the appropriate coverages, not just ones that would benefit the agency or insurance carrier. Excellent experience.
I had a great experience with Elite Insurance Group, they found me great coverage at an affordable price. They also did it very fast and had everything ready for me to start coverage on the date I requested.
I worked with Heather Sitsler. This was my first time purchasing a home and Heather was great. She was very patient with me and detailed in her responses to all of my questions. I had an absolutely wonderful experience.
Thanks Heather!
Excellent service by Alex. It was a very easy process compared to other brokers I worked with.