Elfster has a rating of 4.3 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elfster most frequently mention customer service, gift exchange, and wish list. Elfster ranks 2nd among Christmas sites.
This company does not typically respond to reviews
No critical highlights yet
I love Elfster. It is fairly easy to organize a gift exchange as well as get to know coworkers. I have used this for 3 years now and will continue!
Despite accepting an invitation to a gift exchange it tells me "You are not participating" and then says at the bottom of the page "Your other account is in this exchange" with a button there that says "manage" that doesn't work. I don't have 2 accounts- I have a single account with a single email. Such a ridiculous glitchy website. I would give zero stars if possible.
Love it! No better way to do a virtual exchange. Use it every year but DON'T join any exchanges where you don't know the organizer personally.
I love the fact on Elfster you can make a wish list of things from all over the internet and add notes as far as size, quantity, etc. It even has a place to add notes, or add a gift even if it's something you'd buy in person at a store. I would really think adding the feature of viewing a public wish list could be done with just a link and not starting an account would be useful. My father refuses to sign up even thought this allows me to add great details
I have used it in the past for exchanges and it's great, but I'd love to share it as just an in need of wish list that anyone can view if I give them the link. I could be an option just like the public/private option of who can see your wish list. (private, public to those with an account, public to anyone with a link)
Great helpful customer service! The elves are super helpful and quick as well. The only thing that would make this better would be some guidance videos or how to guides, I ended up having to make a bunch up for our group and since I was participating it meant I had to black out portions since it listed who I was paired with. But otherwise convenient and fun!
Tricia the Christmas Card Elf was amazing. I needed the roles changed and was unable to find out how since they just updated the website today. She said she'll take care of it and send me an email once it is completed. Once I receive the email that the task has been completed I will update my review to 5 stars. We have been using this site since 2009. This year will be our 10th Christmas Exchange.
This site is helpful for organizing a gift exchange and has many great features. However, the site is not necessarily user friendly and I got multiple questions from participants in my exchange. The live chat person was friendly but did not fix an issue I was having
Online gift Exchange... perfect for the holidays... - I was trying to figure out an easy way to do a Secret Santa for my office. I actually found this site by fluke [GOOGLE is fantastic] and it is an electronic gift exchange site. You can create a profile, including a wish list, best of all it allows you to anonymously email your Secret Santa instead of filling out useless forms. It reminds me of Evite when you are trying to get your group together. This is an extremely user friendly site. I can't wait to use this in the future.
Free secret santa generator. Easy to use gift exchange app to organize office parties, family or friends events online.