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Elfster has a rating of 4.3 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elfster most frequently mention customer service, gift exchange, and wish list. Elfster ranks 2nd among Christmas sites.
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I love Elfster. It is fairly easy to organize a gift exchange as well as get to know coworkers. I have used this for 3 years now and will continue!
Despite accepting an invitation to a gift exchange it tells me "You are not participating" and then says at the bottom of the page "Your other account is in this exchange" with a button there that says "manage" that doesn't work. I don't have 2 accounts- I have a single account with a single email. Such a ridiculous glitchy website. I would give zero stars if possible.
I've used Elfster (desktop and mobile version, not the app) for 11 going in 12 years, and I'm sticking by it for now, but each year brings changes to the site that make it less and less intuitive slash user friendly. The interface changes and features get moved around, shuffled, recategorized or disappeared altogether. I find it's much more time-consuming than in years past, and seriously, I just wish they'd return to the original (ca. 2011) version. I'll keep using it for now only because it's slightly less aggravating than starting from scratch on another platform.
You have a great website elfster! I love it and changed me, but it removed my stuff! I had a bunch of stuff on my wishlist and it all disappeared? It may be an issue through the website, if so they need to fix it soon. Plus, they aren't against gender roles. The mens section was filled of stuff i didn't like. It may just be me but PLEASE fix your website..
Tip for consumers:
If you are expecting alot of stuff on your wishlist, dont except it to stay!
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If I have to be as honest as possible this is a really good website. They have put together a really good way to have a secret santa christmas and to get ideas anonymously from your secret santa. The site was a really big help. My problem with the site is the customer service. I had a problem with one of the customer service people. Her name is Shannon Wilk. I have also seen the name helper elf and powder elf used for her. The problem was all my fault. I had recently had a cousin pass away unexpectadly and it had been affecting my mood. Obviously Shannon did not know this but it put me in a sour mood. I exchanged emails with her about something that I admit I was wrong about. That was my fault. This Idiot copies and pastes our conversations and Emails them to others in our group. Now I admit I was wrong, but what kind of high school crap is putting our private conversation out there for others to see. TERRIBLE customer service skills. I admit I should have just let it go, but I have never seen a customer service rep that would try to high school one up someone. Overall the site is good but look out if you have a question for the customer service department. They are like wolves that havent eaten and are salivating at the mouth for someone to cross their path. Overall Good job with the site Mr. Imburg!
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Free secret santa generator. Easy to use gift exchange app to organize office parties, family or friends events online.
