• ElevateStyles

ElevateStyles

Overview

ElevateStyles has a rating of 3.68 stars from 1,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElevateStyles most frequently mention customer service, fast delivery, and timely manner. ElevateStyles ranks 2nd among Wigs sites.

  • Service
    35
  • Value
    39
  • Shipping
    40
  • Quality
    39

Proactively asks for customer feedback

18
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What reviewers want you to know

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Critical highlights

  • Customer service blamed the supplier and could not offer any more than that.
How would you rate ElevateStyles?
Top Positive Review

“My favorite go-to company for wigs”

Dr. W.
9/15/21

Fortunately, I have had all positive experiences with ElevateStyles. They ship fast, and keep up with the latest wig trends. My only con is that they sell out quickly, and sometimes take a long time to restock even pre-pandemic. Other than that, I love them. I have never had any issues with them unlike other competing companies.

Top Critical Review

“SCAM!”

Lena G.
1/14/22

I ordered four packs of 3C hair and they sent 4C instead. I've emailed them twice, texted once, and called a bunch of times and they have yet to respond. DO NOT BUY ANYTHING FROM HERE! I'm going to inform the BBB about this company and start a blog about it. They need to stop ripping people off.

Reviews (1,809)

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Reviews that mention popular keywords

customer service (170)
Thumbnail of user kiab8
1 review
0 helpful votes
August 10th, 2017
Verified purchase

I bought 2 wigs this purchase. Zury Human Blend Collection PM Lace Front Wig Lynn - Colors: 1B And The Wig Brazilian Human Hair Blend Lace Front Wig LH Ocean - Colors: SHIMMERY SILVER. The silver wig I was most excited for and it did not live up to the picture. The wig itself was thinner then I imagined. The wig cap was entirely too small to the point where the bangs were not to my upper cheek bones like In the picture. I stopped trying to get the wing on and just came to terms with returning it.

Thumbnail of user juliettew3
1 review
0 helpful votes
October 18th, 2016
Verified purchase

My first experience ordering when calling to update address the Asian man on the phone is super rude. Trust I get that our questions as customers may be redundant but we are why you are in business! Plus it was my first time ordering on your site so I was not aware of everything such as were to locate my order number.

Thumbnail of user kb139
1 review
0 helpful votes
May 2nd, 2017
Verified purchase

Not sure I like this hair yet. Have had it in for 2 weeks. The older it gets the better it looks. I've worn a different brand of hair for the last 10 years. Could be the color I chose.

Thumbnail of user charg3
1 review
0 helpful votes
November 15th, 2016
Verified purchase

The wig took a while to arrive, I guess it is to be expected with an overseas order. Had to pay an extra customs charge. I received emails to say the wig was delivered when it wasn't. I have to say that the customer service could have been better. But the wig is really nice, lovely colour and well made

Thumbnail of user deniseb109
2 reviews
0 helpful votes
January 14th, 2017
Verified purchase

Came a a good time just didn't care for the color that's the only thing. Have nothing else to say I like the fast service

Thumbnail of user dellaf
1 review
0 helpful votes
February 1st, 2017
Verified purchase

Wigs came fast! Naya was absolutely gorgeous but Aria was not what I thought, did not look like what was on website and quantity was not the best.

Thumbnail of user stephr10
1 review
0 helpful votes
October 24th, 2016
Verified purchase

Everything was OK so far. First time buying from the site. Searching for certain styles was a little difficult but not too bad. Received order on time but one wig was not the same as on the site or packaging. Contacted them just a few hours ago. Have yet to hear back.

Thumbnail of user deones
1 review
0 helpful votes
February 20th, 2017
Verified purchase

I had an excellent experience the website was user friendly and it was easy to navigate and order products. Shipping was extremely fast!

Thumbnail of user aliag1
1 review
0 helpful votes
February 22nd, 2017
Verified purchase

The wig is very cut, but it need work when I first purchased it. This wig can be cut, to get the exact look that you want.

Thumbnail of user angelam93
3 reviews
0 helpful votes
February 2nd, 2016
Verified purchase

Elevate offers very nice products and low prices, but I was concerned about "don't blame us if it gets lost" shipping policy. There should be some safeguards in place to protect the customer against the occasional lost package. It's rare, but I hate having to pay for something I never receive. It's not the sender's fault any more than it is mine, but if it happens and they don't make good on the order, I never shop with them again.

Thumbnail of user kishar3
1 review
0 helpful votes
June 15th, 2017
Verified purchase

It is absolutely what i was expecting beautiful hair. Supperrrrr fast shipment. Vey satisfied and will definitely will be ordering again &soon :)

Thumbnail of user nenel
1 review
0 helpful votes
July 15th, 2016
Verified purchase

Quick delivery, good selection of products. The only reason I'm not giving a perfect score is I think some prices could be cheaper.

Thumbnail of user whitneyw25
1 review
0 helpful votes
August 18th, 2016
Verified purchase

I ordered from the site for the 1st time and I was beyond satisfied. Delivery was super fast and the selection & price on the site are really great. I will definitely be an ongoing customer.

Service
Value
Shipping
Quality
Thumbnail of user melindaw15
1 review
0 helpful votes
November 29th, 2016
Verified purchase

I have only ordered from this company twice and each time shipment and receiving was expeditious. The product was exactly what I ordered. I have found a new way to buy my beauty supplies. I wish they had more products like hair gel, dyes, shampoos, and moisturizers. I will definitely order from this company again.

Thumbnail of user deandrab1
1 review
0 helpful votes
June 22nd, 2017
Verified purchase

I have not yet installed the hair hence the reason why I rated the hair 4/5. Once installed, I will then give an overall review. On the other hand, the delivery was very quick which was very good for me, packaged nicely as well. And great customer service!

Thumbnail of user xzaeviaw
1 review
0 helpful votes
April 14th, 2017
Verified purchase

I had a lot of questions and they were so kind to me and answered all of my questions and they are really professional.

Thumbnail of user conniew41
1 review
0 helpful votes
August 6th, 2016
Verified purchase

The first wig I brought from elevates styles was: Deep Part Lace BISA which was super long I'm 5'6 and it comes to my waist, I don't really care to much for it because it sheds like crazy hair be everywhere. The second wig I brought on July 28 was the Zury Sis Free Parting Lace Front Wig FP Lace H-Kay I like the lace on this wig it's not rough the color is nice to I just thought the wig would be 18inchs for some reason but all in all I like it

Thumbnail of user michellel149
1 review
0 helpful votes
September 8th, 2016
Verified purchase

Ordered several wigs and a couple of them were not as pictured so I was able to return. Received full credit via a voucher. My only issue would be the website needs improved regarding status of returns/process. Easy to get a hold of via phone.

Thumbnail of user angellae
1 review
0 helpful votes
July 14th, 2016
Verified purchase

GREAT

Thumbnail of user cc230
1 review
20 helpful votes
March 31st, 2017
Verified purchase

Not very satisfied with the delivery or with the tracking process of my package. I must say I do like that the delivery fee is cheaper than Wig Types but I am in luv with knowing the entire process of Wig Types from beginning to end you know the exact date it's going to be delivered and it only takes 2 days with Standard delivery which I just luuuuuv but I must say Elevate Styles is more professional they send you a confirmation immediately and a receipt immediately with Wig Types I literally have to call them then they'll send me my tracking information but I just luv their whole process of tracking my order because it shows me each destination which I really like

Thumbnail of user marilynm48
1 review
0 helpful votes
October 18th, 2016
Verified purchase

The service, itself, was perfect. I placed my order and they got back to me immediately to let me know it was unavailable. They offered me options and promptly refunded my money. Great service. I only wish they had more products.

Thumbnail of user deborahn23
2 reviews
0 helpful votes
April 10th, 2017
Verified purchase

I think if prepping the package quicker, the customer have lessor time to receive the package. Also package being in transit too long from leaving your company, which fall right back on prepping the package.

Thumbnail of user lizs61
1 review
0 helpful votes
December 28th, 2016
Verified purchase

Item as promised, shipped fast, great price! Will definitely buy from here again!

Thumbnail of user trishc19
1 review
0 helpful votes
July 10th, 2017
Verified purchase

Only thing is they didn't have all four packs of hair when they said they did other then that they're

Thumbnail of user sylviam22
1 review
0 helpful votes
November 5th, 2016
Verified purchase

Will have to find some to style wigs for me.
However both are a good value.

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From the business

Elevate Styles is the best hair wig company with hair wigs for sale online. For more information and to buy hair wigs online, visit our site today!

Company Representative

Thumbnail of user minyeej
Mike M.
Customer Relations

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