ElevateStyles has a rating of 4.37 stars from 1,810 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElevateStyles most frequently mention customer service, fast delivery, and timely manner. ElevateStyles ranks 1st among Wigs sites.
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Fortunately, I have had all positive experiences with ElevateStyles. They ship fast, and keep up with the latest wig trends. My only con is that they sell out quickly, and sometimes take a long time to restock even pre-pandemic. Other than that, I love them. I have never had any issues with them unlike other competing companies.
I ordered four packs of 3C hair and they sent 4C instead. I've emailed them twice, texted once, and called a bunch of times and they have yet to respond. DO NOT BUY ANYTHING FROM HERE! I'm going to inform the BBB about this company and start a blog about it. They need to stop ripping people off.
Overall, I didn't like the texture of the wig and wanted to return it but I had already removed it from the pack and tried it on. I was disappointed :(
I was very please that this unit came as fast as it did it came the day before Christmas Eve. However the unit pulled out the package looked curly it was soft she sheds a lot and she came to me with a track tore the half wig in the front area was very poorly made it will get me through the holidays but I will not purchase this brand again.
The wig didn't look anything like it said it would. So many girls have done YouTube videos giving this wig all the best reviews but it looked nothing like it looked on them. I will be sending the wig back for sure.
Ordered the w ig 4/30. There were only sprigs of 30 underneath hair. None on front. Not very pleased with that. The hair is full. Looked afro like in description more of a curl.
I was not pleased that I had to take the store credit or there would a stocking fee. I was also unhappy the time it took for the item to get to the warehouse! They did not call me! I waited two weeks and I called.The rep. At the store said, the item had not been received at the warehouse but this could not be true. I had received a email stating the wig had arrived and my account would be credited! I had to find my tracking no. From the postal service. Thank God, I kept the information!
My order taking a little longer this time to arrive. And also you guys need to add a color chart so folks can really see what they are ordering.
I heard good things about the wig so I decided to order one only for my wig to come ROUGH & DRY not Happy at All
Please show all the hair colors on the model, not just one color. When we click on a hair color, we should see that color on the model.
In addition, please restock all of your hair colors right away. I wanted the F4/27/30. When will that color be available? Thank you.
This is my first time ordering with ElevateStyles. I have to return a product because the style didn't work out. Their quality of service with my return will determine my rating and whether or not I purchase from ElevateStyles in the future.
My boxes came all bent up and the plastic had sticky stuff on it. I keep my wigs in the box for upkeep. My wigS looked played with. I have the same wig from another company. The wig is nice. I just wish it was delivered in better condition.
Comprei dois produtos.
Da Braida senegal, beleza, sabia que era totalmente synthetc.
O outro produto foi uma peruca Beshe Drew5, cor silver e pearl.
No site indica Human Hair, o que significa que poder ser mesclada cabelo humano de verdade com fibra.
Contudo, na nota fiscal veio Synthetc Hair e o material é realmente synthetc, fiz o teste da vela.
Reclamei e a resposta foi que human hair é misturado: ora, misturado é uma coisa, synthetc escrito até na nota fiscal é outra.
Portanto, a informação no site é dubia.
Se eu quissesse a synthetec, tem lá a Drew 2, 3, 4...
Segundo, quase não tem fios silver e muito mais preto, o que o site também deixa dubiedade.
Por fim, fui taxada na Receita Federal em 80% do valor do Produto.
While the unit I ordered did arrive in a short period of time, the wig itself (not the post office packaging) was banged up pretty badly. I would feel the postal service was at fault had the exterior shipping packaging been banged up as well but it was not. The wig inside, I suspect was a return or a defective unit because the top of it was ratty and you can see a few tracks. I didn't bother to return it or to request a refund because the unit was already so inexpensive I didn't want to turn around and pay for return shipping or have a hassle with trying to get money back minus shipping. I merely counted it as a loss, tossed the unit, and made a mental choice not to utilize this website again.
I ordered two items. They didn't even let me know that one of the items was out of stock (or something.?) until I received my pkg. Even then, all it said was 'Refunded' nect to the second item. Great customer service!
Not sure about wig. Seems very dry even if a natural style. See their return policy, not very good forr customers returns. We loose money to ship back, if needed to.
I have ordered from this company several times with no complaints. This time I have to say I am disappointed with some of what I ordered. The order was shipped right away and I received free shipping. The two wigs I ordered were O. K. They were on sale, but the caps were really large and I do not have a small head and they were still to big. I am most upset about my 3d twist braids. They were fuzzy and ragged at the ends. I bout them from a different company before and they were not like that. Before I could use them I hand to re-twist the ends and seal them so they would not unravel. The packages were all open and some braids were sticking out the ends. I only bought 3 packs of braids, and I did not want to go through the trouble or the expense of sending them back. I would just says, I know who ever packed the box had to see all of that before they shipped it to me, but they shipped it anyway. Not Good Elevate Styles!
Bought a wig that looked nothing like the picture. Tried to return it and had nothing but trouble. They wanted me to pay return shipping and they also wanted to take a restocking fee. Why am I being penalized so harshly, or at all, for their false advertising.
Deeply disappointed and will not purchase from them again.
Great delivery but one of my wigs was not put together properly. You could see the track where the closure was.
The color wasn't accurate and the length was shorter than expected. I'm disappointed with this purchase.
Received wrong wig color... trying to get refund but it's taking too long. Dissatisfied, dissatisfied, dissatisfied,
Although I liked the style of the wig, the texture on the crown of was very coarse, and it made my wig look old and worn.
1sr off 1 of the wigs I ordered was NOT in stock in the color I requested however i was allowed to purchase and was charged. Then i recieved an email about my options. 2nd 1 one of the other wigs I ordered appears to be in terrible condition and does not seem new at all. Im truly disappointed this is my first order. You guys come highly recommended by my wig group and utube reviewers however I'm impressed. I am a wig fanatic and this unacceptable.
I would say communication is decent... but I received two emails saying rate the product but didn't receive my item. Still I wait. Questioning where is my item?
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