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ElephantStock has a rating of 4.26 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElephantStock most frequently mention customer service, wall art, and timely manner. ElephantStock ranks 10th among Art Prints sites.
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So far I have 8 Elephant Stock prints in various sizes, a total of around $1200 worth. The quality is incredible. In reality, they actually look more like paintings than prints, and they are all absolutely gorgeous. Included here is a sample chosen to show how effective they can be in making a small room really POP. If one uses their always-available discount coupons, the prints are really a steal. Customer service and speed of delivery are outstanding. With their 90-day return policy, one can't go wrong, but once you have them you won't want to give them up. I highly recommend Elephant Stock.
I sent an inquiry two months ago and have followed up since. They keep vapidly claiming they will ask their team and get back to me, but they don't. I think this company might be just a joke? Update: The response here from the company asks me to repeat actions I've been repeatedly taking since August. Maybe they didn't look at the photos I posted? I've already done what is suggested. They already have the opportunity to correct the complaint. Yet they instead ask me to continue contacting their unhelpful and unresponsive support.
I ordered a 4 panel picture. The description wasn't too clear. I thought each panel was 24x14" but it was the whole picture. I inquired about the return policy and was told I would have e to pay to ship it back to the USA. I'm not impressed. I'm going to try to sell it on Marketplace to hopefully recover some of the costs. I'm not sure I would recommend this company. The picture overall wasn't bad for the prices. Just beware when ordering from thos company.
Ordered a few pieces of art work from them about $600 with discount. Just prints with frames. Honestly, these frame are likely $25 dollar cheap frames and the glass appears not to even be real. So my order if just print and frame likely is around $75-100 in cost. So they are making a killing. My best friend use to be a professional framer while in college and you can't even put these on the same playing field with frame and mats etc as that would of cost you 200+ at least for a custom frame from companies he worked at and real glass and quality frames vs cheap frames and what appears not to be real glass. Also got one picture damaged out of my two being sent. The packing wasn't good at all and box tape half torn when arrived and the two pieces in one big box did have wrapping around each print and frame, but nothing stopped the smaller piece inside from moving around which it certainly did. It was the larger print that was damaged which bring me to their return portion. I did it through chat acknowledged it and basically said you will get an email about the return tracking etc. Never received had to chat again to get it. New delivery tracking printed morning of Wednesday and was ready to ship, but wasn't picked up till Friday. What was the delay? Their replacement department needs to do things more formally and send out an email acknowledging a replacement is being done and the steps through the way vs. leaving the customer wondering. I have worked for many e-commerce companies and supply chain companies and never seen such lack of organization. Basically, if you want a print pretty quickly and overpay for one this is your place otherwise if you like the print just buy it from wherever as a print and take it to a place that actually takes pride in framing with high quality materials and pay the same price. This company lives on lazy people basically like myself who thought the quality would be good looking at their website which indeed it isn't. A fair price would of been about $250 for what I received.
Hello! This is not the experience we want our valued customers to have. We truly apologize for the inconvenience caused by not having a clear expectation of the shipping timeframe, though we do our best to prioritize shipments of replacements. We have sent you a message and it is our pleasure to turn this around. Thank you for letting us know and giving us a chance to assist. You may respond to our email, thank you! Happy to help!
I thought it was a real canvas painting kind of disappointed about it. Looks good on my wall though.
No feedback is being ignored here, Natalie. We only offer canvas prints but we're glad that the wall art looked good on your wall. We appreciate your business!
Elephant Stock Team
The only reason why I am giving a 3 is because I bought a medium size and I expected it to be a bit bigger but over all the picture and quality are awesome I'm very happy with my painting
Thank you for bringing this to our attention, Claritza! We pride in making our customers happy with our products and service and we will be happy to help you get the size you prefer. Please feel free to contact our customer service at support@elephantstock.com.
On time delivery! Wall art doesn't look really as
Great as in the picture though. Was expecting more quality based from the price. Overall, it's ok.
Good site with nice illustrated images and well written site. Like the way i write here and explain your thoughts in short.
We appreciate your feedback, Karen! We love updating our collections as well as keeping the site simple and easy for our customers. Please let us know if there's anything else we can help you with, we're here 24/7.
It's so hard to decide what print to choose. I like how you can search a theme and decorate so easily
Thank you for your interest, Paul! Looking forward to the photo of your hanging artwork soon!
Recieved painting from international shipping but have to pay 100 dollars more for taxes, that was a bummer.
We appreciate your feedback, Francisco. Each country has its own custom regulations and duties and it's a sole responsibility of the customer. We wished to have helped you any further but the rule applies for everyone with international shipping address.
Elephant Stock Team
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Elephant Stock gives your passion expression!
Here at Elephant Stock, we specialize in curious design with unique style. With a wide variety of distinctive canvas print panels, wall art and more, we decorate your life from the inside out. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize your spaces through creativity in design, whether work or home.
We greatly appreciate your feedback. It is our goal to make sure we take care of our customers" concerns. We thank you kindly for allowing us to make it up to you. Please keep safe.