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ElephantStock has a rating of 4.26 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElephantStock most frequently mention customer service, wall art, and timely manner. ElephantStock ranks 10th among Art Prints sites.
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So far I have 8 Elephant Stock prints in various sizes, a total of around $1200 worth. The quality is incredible. In reality, they actually look more like paintings than prints, and they are all absolutely gorgeous. Included here is a sample chosen to show how effective they can be in making a small room really POP. If one uses their always-available discount coupons, the prints are really a steal. Customer service and speed of delivery are outstanding. With their 90-day return policy, one can't go wrong, but once you have them you won't want to give them up. I highly recommend Elephant Stock.
I sent an inquiry two months ago and have followed up since. They keep vapidly claiming they will ask their team and get back to me, but they don't. I think this company might be just a joke? Update: The response here from the company asks me to repeat actions I've been repeatedly taking since August. Maybe they didn't look at the photos I posted? I've already done what is suggested. They already have the opportunity to correct the complaint. Yet they instead ask me to continue contacting their unhelpful and unresponsive support.
I ordered a beautiful picture and when it arrived I was so excited. I open it, 1 sm piece was broken.
Tip for consumers:
I don’t know what to say except check the reviews on line.
Products used:
Large picture in a frame. All plastic, kind of disappointing for the price.
Ordered what I hope to be a beautiful pic if it is ever received - was to ship in 11 days, 11 days has come and gone. Everything is a problem on their end except billing my credit card. The account activation to check on order status does not work. Here's their automated response "Our team is currently working through a backlog of requests and it's taking us longer than usual to catch up. We're truly sorry for the wait!" No ETA. Chat to request ship status (automated responses) states their health is more important than my order during these times... it will be another 3 to 5 days. We'll see. Again, they had no trouble billing my credit card. We know whats more important than health or customer service during these time - Money!
We value your concern and we are here to resolve.
Yes, our processing time is 11 business days. And delivery is 2-4 business days after.
We want to help you with your order and make sure that you receive it the soonest. We sent you a message for immediate assistance, kindly check your inbox. Thanks!
The canvas came damage. The starofun in the corners got stock with the canvas snd the white particulate of the starofun can not removed
Hi Susana,
Thank you for your feedback. We are sorry to hear the item arrived damaged. From what you described, it appears as though the damage was a consequence of a shipping issue.
We will immediately replace the item. Please contact support@elephant stock.com so we can begin the processing of your replacement order.
The picture is beautiful, however the picture did not line up on the 3 canvas. It was a nightmare trying to hang it. Either I had to line up the canvases and the picture frame(in the pic) was off or the canvases were off! This was for a professional office and it looks like we cant hang a picture correctly! I wont buy a 3 canvas again!
No feedback is being ignored here. We pride in making our customers happy with our product and service and we are happy to help you with your inquiry. Feel free to reach out to support@elephantstock.com for further assistance.
Elephant Stock Team
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Elephant Stock gives your passion expression!
Here at Elephant Stock, we specialize in curious design with unique style. With a wide variety of distinctive canvas print panels, wall art and more, we decorate your life from the inside out. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize your spaces through creativity in design, whether work or home.
Hi Kathy! We value your concern. We take pride in making our customers happy with our product and service and we'd love to help you. Please let us know the order ID and your email address so we can assist you ASAP. Thank you!