ElectroluxReviews 1

I purchased the refrigerator 3. 30. 2019. It will no longer keep cool. I have read many other Customers with the same problem and Fridgidaire (Electrolux) will not stand behind the product. I can not get it serviced in my area because no one will work on a sealed system. Contacted Customer care and it will be $219 trip charge plus an estimate $1000 plus parts. I would expect that the life of this type of unit would be more than 3 years. Now I have a refrigerator that doesn't work and a freezer I cant match and get no support from the manufacturer. They want me to buy another refrigerator to replace the one that failed for $3300 plus delivery. Very poor Customer Service and support of a problem they must be well aware of and take no responsibility.

And now trying to post a review their web site and this is what they came back with which none of the reasons listed unless they obsoleted my model and again it was only 3 years old. I will continue to post on any review site available to bring focus to this quality problem and their lack of accountability.

Dear Poor reliability,

Thank you for choosing Frigidaire. As a valued owner, your opinion matters greatly to us and to other customers. We welcome your thoughts and appreciate you taking the time to write a review. Unfortunately, your review could not be posted for the reason listed below. Please take a moment to update your review so we can post it on the site.

Thanks again for your valued feedback.

Mention a competitor
Includes personally identifiable information
Mentions shipping complaints
Including inappropriate media
Contains a URL
Product is obsolete
Is vague or needs more detail
Includes profanity