• ElderHelpers

ElderHelpers

Overview

ElderHelpers has a rating of 3.99 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElderHelpers most frequently mention great organization. ElderHelpers ranks 2nd among Caregiving sites.

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They only do a background check if the person donates money.
  • I spent good 2 weeks leaving messages for volunteers.
How would you rate ElderHelpers?
Top Positive Review

“It is my pleasure to do”

Anna H.
10/14/22

If I can do something for th senior and the society that would be my pleasure. And I'm willing to help more people

Top Critical Review

“DO NOT USE! WASTE OF TIME AND MONEY”

Elisabeth M.
10/15/23

After providing the "donation", I contacted six numbers. One was non-working, two others answered as the same NAME, but were definitely not the people listed as volunteer. Three others never returned calls. There is NO PHONE number for ElderHelpers to speak with someone. I Sent an email to which I got an automated, "we'll respond in 2 business days" and a week has gone with no reply but daily marketing emails. In theory, this is a fantastic idea but my conclusion is it's either fraudulent or horrifically managed.

Reviews (179)

Rating

Timeframe

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Reviews that mention popular keywords

background check (8) volunteers (26) customer service (6) organization (25) phone number (4)
Thumbnail of user annah1483
1 review
0 helpful votes
October 14th, 2022
Verified purchase

If I can do something for th senior and the society that would be my pleasure. And I'm willing to help more people

Thumbnail of user marissaj54
1 review
0 helpful votes
July 20th, 2022
Verified purchase

It's been purposed in my heart to give back to the community through volunteering! I am so happy to have found this site and hope to have a family reach out to me for help with their elderly loved one(s).

It was easy to sign up!

Thumbnail of user bryantd41
1 review
0 helpful votes
April 29th, 2022
Verified purchase

I just enrolled today! I read about it on Google and signed up right away. I am excited to start helping the elders and their family, and share my happiness with them.

Thumbnail of user christyb289
1 review
0 helpful votes
August 25th, 2022
Verified purchase

It was very easy to sign up to be a volunteer and I look forward to the experience in helping those who need my help or assistance.

Thumbnail of user davids6215
1 review
0 helpful votes
July 9th, 2021
Verified purchase

Excellent experience. I am enrolled, trained, excited about Elder Helpers, and ready to start helping elders, families.

Thumbnail of user shanyingz
1 review
0 helpful votes
July 9th, 2022
Verified purchase

I am registered and trained, excited about ElderHelpers and ready to start helping elder and their families at.

Thumbnail of user amandaq222
1 review
0 helpful votes
January 23rd, 2021
Verified purchase

I can't wait to put all of my heart and soul into this volunteer program and I'm also extremely happy to start helping out in any way that I can.

Thumbnail of user lukes270
1 review
1 helpful vote
October 4th, 2021
Verified purchase

I am a college student at the University of Toledo studying chemical engineering. I am looking forward to potentially assisting with any help needed, including visiting any senior member who is lonely.

Thumbnail of user janellc17
1 review
1 helpful vote
June 14th, 2021
Verified purchase

Being raised by my grandmother and grandfather, I know that life as the years come can be difficult if the proper care and resources are not provided to the elderly. Living alongside them and meeting their needs was always a primordial task for me, one that I hope to be able to share with other in need.
Over the past year I have work alongside a legal environment which advocates for the needs of the elderly in order to prevent abuse, neglect, and loss of life. It would be an honor to assist in any way that I may using the life-long knowledge and expertise I have acquired in order to meet the needs of those whom may not be able to help themselves as much as they used to.

Thumbnail of user barbarag398
1 review
7 helpful votes
September 27th, 2019

Once I learned my way around on the site, I was able to contact several volunteers and coordinate schedules so that they could fill in being with my husband in memory care. The monthly donation is minor compared to the hourly fees that must be paid for people to companion our loved ones. I lucked out with volunteers who were devoted to being of help and came through for my husband and me time after time. I highly recommend this website and this service.

Thumbnail of user mirelav
1 review
5 helpful votes
March 1st, 2018

I use to visit this lady named Pearl with my dog every Sunday for few hours whatching some classic movie ( her tv was always on that channel) actually i was watching, she was blind, but just seeing her so happy and content patting my dog belly for hours was such a fulfillment. Unfortunately she passed away, but i would gladly help any other seniors who would need help.
Thank you elders helpers!

Thumbnail of user michelleq11
1 review
5 helpful votes
March 4th, 2018

I signed up with ElderHelpers to get involved in my community, get to know an elder who may need companionship and support, and contribute my time and energy to making their lives better. ElderHelpers is very organized and professional. They offered a helpful training and took careful consideration when pairing me with an elder to ensure that the relationship would work from both ends. I highly recommend getting involved.

Thumbnail of user sahrap1
1 review
0 helpful votes
October 30th, 2021
Verified purchase

AmazIng experience so far can't wait to meet friends

Thumbnail of user miked837
1 review
0 helpful votes
March 21st, 2020
Verified purchase

Awesome easy experience. Looking forward to volunteering and helping elders

Thumbnail of user jordano35
1 review
0 helpful votes
May 13th, 2020
Verified purchase

They moved quickly to move me through the process of being ready and educated to help volunteer those who need it.

Thumbnail of user jerinas
2 reviews
2 helpful votes
March 26th, 2018

They are a very good organization of o had the opportunity to help the elders I will with a big open hand I love helping people especially those who cant really do everything on their own Im going back to school to be on a psw worker in order for me to be a part of an organization that can help people to have a better and happier future just like us who have it easier I love meaning a beautiful smile on people faces.

Thumbnail of user andig12
1 review
1 helpful vote
January 7th, 2020
Verified purchase

Immediate response back. They're involved with getting you involved with their multiple services that fit your ability and time that you can bring to the table... so to speak.

Thumbnail of user bobc412
1 review
1 helpful vote
January 26th, 2020
Verified purchase

I assisted with my mom & her Dementia.
I was a caregiver to my wife with ALS.
I know my way around a grocery store, shopping for almost 40 yrs.

Thumbnail of user desireep31
1 review
1 helpful vote
March 3rd, 2020
Verified purchase

I think this is a great opportunity for lives to be be enriched through different generations; to add benefit to lives of so many and to offer assistance through care and small tasks.

Thumbnail of user alpanap2
1 review
0 helpful votes
November 10th, 2020
Verified purchase

Its great and I'm excited for opportunities like this. It really makes a difference

Thumbnail of user deniseb313
1 review
2 helpful votes
January 28th, 2019
Verified purchase

Information received was very informative and a great tool for providing excellent help for our seniors

Thumbnail of user cynthiae262
1 review
0 helpful votes
October 12th, 2020
Verified purchase

Easy and professional experience. EldersHelpers exceeded my expectations as a volunteer.

Thumbnail of user urianm
1 review
2 helpful votes
July 19th, 2019
Verified purchase

Love it. I enjoy helping elderly woman with every day tasks. Makes me feel s
Fulfilled with my life. From gardening to cleaning I am thankful to be given the opportunity to help the elderly

Thumbnail of user gabriellag10
1 review
2 helpful votes
May 26th, 2019
Verified purchase

My name is Gabriella and I'm new to the Elder Helpers. I'm a trained volunteer and I am so excited about Elder Helpers. I can't wait to get started and begin helping elders and their families.

Thumbnail of user michellel539
1 review
2 helpful votes
December 14th, 2019
Verified purchase

I love working with the elders and improving their quality of life. Whether it's going out checking out the Christmas decorations or reading to them, I enjoy every bit of it.

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From the business

Elder Helpers is a user-friendly, web-based service. We believe that compassion at its finest is free. Volunteers register to offer their services based on their true desire to help elders. Elder Helpers strives to safely and conveniently connect these dedicated, passionate volunteers with elders in their local communities. We are a tax exempt organization and the contributions cover our operating costs. Our volunteers are true volunteers. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Enjoy the safety and convenience of elderhelpers.org!

We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Background checks are handled by www.IntelliCorp.net, a Verisk Company. We recruit our volunteers in reputable places and carefully screen all users. This service is new and innovative, we strongly encourage any visitor of this page to educate themselves by reading our FAQs at www.elderhelpers.org/faq and contact us via email for more information. Thank you.

Business History

Elderhelpers.org started in May 2010 to match volunteers with elders in need of help within their own community.

In the middle of June 2015, we have decided to stop offering a refund policy since it was rarely respected by our users. We switched to a third party meeting the best industry standards to offer tax deductible donation receipts, easy cancellation, and increased security.

We now only let informed people about our service (having read our FAQs carefully, and checked our listings of volunteers themselves) join our community. Each user gets access to our safe and convenient service for a small monthly contribution. We do not offer refunds anymore. There is no more subscription, monetary contribution is now considered a donation. And it is tax deductible!

People joining our community are asked to be patient, nice to our volunteers, and to report wrong and disconnected phone numbers to us, which is the only way that we can keep a database clean and up-to-date. This website is user supported: volunteers give their time and when they can donate money, elders and their relatives participate fifty dollars a month, and report their results to benefit the entire community of users.

Company Representative

Thumbnail of user customers13
Mary R.
Senior Customer Care Specialist
Typically does not respond to reviews
Mary has been serving elders for years and through her experience in the industry she has brought great expertise to the very innovative elderhelpers.org. You can reach her at help@elderhelpers.org with your questions, concerns, comments and kuddos.

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