EJ Gift Cards has a rating of 3.1 stars from 335 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EJ Gift Cards most frequently mention customer service, good discount, and payment method. EJ Gift Cards ranks 8th among Gift Cards sites.
Proactively asks for customer feedback
I submitted a Victoria Secret card for sell on February 14th and got paid until March 11th. I had to write customer service a couple of emails in the meantime but at the end I did get paid. I give it 4 stars because they will buy your cards for less than half their original value. Although it is the seller's choice to accept the price offer.
Purchased a gift card for JC Penney for $99. Went to use and was never activated. EJ won't do anything about it because in the fine print the guarantee period was only 24 hours - told me too bad, so sad, you lose $99! I tried for weeks to get my money back and they won't budge. BEWARE of this company!
Purchased a gift card for JC Penney for $99. Went to use and was never activated. EJ won't do anything about it because in the fine print the guarantee period was only 24 hours - told me too bad, so sad, you lose $99! I tried for weeks to get my money back and they won't budge. BEWARE of this company!
Tip for consumers:
Make sure you check to see if card is active within 24 hours of purchase or you will be out of luck and ripped off!
Products used:
Could not use! Card never active they won't refund!
I submitted a Victoria Secret card for sell on February 14th and got paid until March 11th. I had to write customer service a couple of emails in the meantime but at the end I did get paid. I give it 4 stars because they will buy your cards for less than half their original value. Although it is the seller's choice to accept the price offer.
Tip for consumers:
They pay very low price. Less than half the value of your card.
Products used:
Victoria Secret card Sell Order
I wanted to give them a try and decided to sell $10 Starbucks gift card for only $4 dollar! I was promised payment within few days but payment never received it has been over 4 weeks... yes 4 weeks for miserable $4 dollar! Please avoid this company it's so terrible. Also I checked my gift card balance and it says $0 they had a nice lunch on me!
EJ Gift Cards offers gift cards at exceptional discounted value superior than other competitors. Even though you need to make direct payments via Zelle, there has never been an issue. Gift cards were always issued almost immediately upon transfer of funds via secured digital download. There were a few times where the purchased gift cards issued were invalid which was resolved expeditiously without question. Overall a wonderful service.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!
I bought a $100 Bed, Bath, and Beyond gift card as a gift. 3 days later, the balance was zero. I will never use this site again!
Tip for consumers:
SPEND TGE CARD WITHIN 24 HOURS! If you do not, it may be used by the seller!
Products used:
None. The card was used after I purchased it.
It was my pleasure transacting with you guys. I will continue to transact with you. Keep up the good work!
Thank you for taking the time to leave a positive review. Your review serves as motivation for us to strive for excellence and ensure the satisfaction of our valued customers.
Ejgiftcard is now scamming people and ripping off people cards.
Few days ago I wrote a review that they denied me of accessing their sites, today they I received a mail from Sam Smith that my sell order have been rejected.
The supposed payment for the card was meant to be paid on the 5th may, 2023. Which was not paid, I contacted the customer support and all they did was to plead on the payment being delayed claiming that they have difficulty on their account meanwhile my card balance was used up which clearly States that they had used up my card balance. Today I'm shocked to receive such a heartbreaking mail from Sam Smith.
Please friends help me tell this Ejgiftcard that they should send my payment please
Why will they rip my hard earn money
Please beg them
The first two screenshots proofs their response after payment date has elapse without them making payment
The last third picture is a screenshot of the mail I received from Sam Smith today.
Please tell him that if he eats my hard earn money, he will loose everything he has including his children
Please tell him to pay my money
Tip for consumers:
This site try to scam me
Products used:
Sold gift card
Thank you for taking the time to leave such a positive review!
It has been 4 months and counting and they still have not given me my money back, please be cautious when using them as you will not receive your money or gift card. They are a scam
Tip for consumers:
They are a scam
I sold a $500 gift card and was promised to receive my cash in 7 days time (3rd of March). 7 days wait is over and their agent said my payment will be processed today. Till this day I haven't received my cash. And their agent kept saying (it will be processed today). After going through all other reviews online I understand that it's their normal routine of scamming their customer. Never trade your card with them as you will not receive a cent. They are certified thief's with no contact address. Pure scam
Update: I received my payment today (11th March)
Advice: their email support was a great help in processing the payment.
Tip for consumers:
Expect to wait for 2 weeks before your payment will arrive
Products used:
They end up scamming me of $500. Never trade with them
I have been buying from this site for over a year. In all these months I may have had to claim from them a couple of times(for used-up cards) and they were very professional with their refunds. Now I've had to claim every other transaction from them over the last few weeks. I was refused once because I exceeded the guarantee window. Since then I ensure I check the cards right away and submit them within that window. This is now becoming cumbersome.
These idiots don't even make an effort to pay you the only effort they make is in looking like they're going to after making you wait for weeks
Tip for consumers:
Don't use this site!!!
Products used:
Ended up getting screwed and having no money for my card and no responses from their so called customer service team
I just completed a good business with them and they are reliable and trustworthy in there business with people please do well to patronize them
Bought 5 $25 office depot gift cards for almost 25% off face value to use on something I was planning to purchase the same day online. Not difficult paying with Zelle. Had cards within 20 minutes of submitting payment. Used immediately after receiving and all cards had the correct balances. I only buy gift cards from discounters like this site when I plan to use up the entire gift card amount immediately.
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Stay away, you will loose the money
Same like most other people. If you try to use the cards after 24 hours and they do not work, to bad. They defend with their 24 hour guarantee but do not state that after 24 hour your cards might not work and you are out of money. They must have had a bunch of chargebacks on creditcards because you can only pay with zelle. So you never get the money back.
Clearly a nice scam they are running. Will keep an eye out for a class action in the future.
Lost $95 in Outback gift cards
Products used:
none
We are very clear on the checkout page regarding the spend policy.
Order cannot be submitted by the customer without accepting our spend policy Agreement.
As we are third-party Gift Card vendors we have a Too short guarantee, However, we do allow our customers a refund policy and we will do all that is required to fix the issue when customers contact us within the Guarantee period.
The checkout process was inefficient:
I entered my address and phone number in my profile. However, I had to re-enter the same info for the billing address during checkout. A checkbox to autofill from profile would have been nice. I was using PayPal as the payment method but had to enter my credit card number (first six digits and last four digits) beforehand.
Ultimately, I did receive my egift card in a timely manner and it was valid.
Thank you for taking the time to leave us a review!
Very easy ordering process. Paid with Zelle and had no issues. Had my GC in 10 minutes. Will be back. And, save some more cash..
Thank you for your Lovely rating. We really appreciate your business.
First card, things went fine.
Second gift card experience a disaster! 5 times I received an order confirmation receipt and instantly 5 times I received an email stating they cancelled the order!
SO FRUSTRATING!
I contacted support (which isn't 24/7 or even close as it's 8+ hours later and they haven't replied, yet... maybe this will get them to start working...)
I always enjoy purchasing from EJ Gift Cards. They have a quick redemption turnaround time and I've never experienced an issue
Thank you for such a lovely review!
I sold my 400$ hollister gift card and was supposed to get the payment yesterday but they didnt send me the payment now their email address not working
I had purchased several Best Buy gift cards with this business, of which three have inaccurate or reduced balance although within the 30 day guarantee period. One of them was a $100 gift card which has a 0 balance and the other two are short roughly $25 each than their actual amounts. I have tried calling the number they have on their website but it always says the same thing that they are on a call, which means they have just left the phone hanging, so no calls will be received by them. Emails to them have been non responsive and all their payments are through zelle, which should have caught my attention. You have been warned!
I needed to make a purchase today with these gift cards, but I can't use them now because of this issue.
Never had issue with card and it came on time, always see new options and better price compare to the raise.com
Thank you for your purchase at EJ Gift Cards and for taking the time to leave such a positive review!
I have purchased giftcards in the past with no problems. This last set of cards I bought had zero balance on both of them. I had problems printing them as well to take with me to the restaurant, and that I actually had to boot up my computer to load my email to print them. What a pain. They had a watermark across them on my phone that wouldn't go away. I have emailed EJ Giftcards about basically having to pay for my restaurant bill twice but after only being embarrassed in my gift cards for my best friends birthday party didn't work.
I purchased 4 Uber gift cards from EJ Gift Card, 2 of them have been used by others. I opened the claims and also send the email to them, they replied that email on the same day invested the issue and sent the replacement after two business days. I'm happy with this site even though the payment method is a bit tricky.
Tip for consumers:
Send the email to their support email address, they respond quickly.
Products used:
Gift card
Thank you so much for such a great review! This made our day.
The 24 hour guarantee is too short. Most other sites have a longer guarantee. Most recently, I bought a $50 Walmart card and couldn't use it right away. When I tried a few days later the value was already zero. I asked them to close my account.
Plus I've had experiences of clicking on a card, and when checking out getting a notice that the card is no longer available.
Hi Marl,
We are very clear on the checkout page regarding the spend policy.
Order cannot be submitted by the customer without accepting our spend policy Agreement.
As we are third-party Gift Card vendors we have a Too short guarantee, However, we do allow our customers a refund policy and we will do all that is required to fix the issue when customers contact us within the Guarantee period.
I was able to save a few dollars through my gift card purchase. I received the e-gift card instantly, and the payment transaction was very straightforward. I will make sure to go through this website for my online purchases moving forward.
Thank you for such a great rating. We really appreciate your business.
EJ Gift Cards is a premier gift card exchange where shoppers can save up to 50% off their favorite brands.
Thank you for your Lovely rating. We really appreciate your business.