• eHarmony

eHarmony

Overview

eHarmony has a rating of 1.83 stars from 1,792 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eHarmony most frequently mention customer service, credit card, and fake profiles problems. eHarmony ranks 714th among Dating sites.

  • Service
    340
  • Value
    350
  • Quality
    341

This company does not typically respond to reviews

Positive reviews (last 12 months): 1.7%
Positive
2
Neutral
1
Negative
115
108
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Eharmony has the worst customer service you can imagine.
  • I don't wish to post my charges from my credit card statement, but my experience is real.
How would you rate eHarmony?
Top Positive Review

“Growth is power”

Alex D.
10/27/22

Avastmarkets dot com is a distinctive investment company offering its investors access to high-growth investment opportunities in markets and other services. They implement best practices for trading and mining, while offering flexibility in their investment plans

Top Critical Review

“A cesspool of scammers”

Susan L.
1/4/24

I had a one-year subscription to eharmony, and in that time received about 10 matches, half of which were scammers, looking for money or online sex. I reported everyone of them and the selection never got better. I learned not to trust anyone on this site. Do not join. There is no screening at the eharmony site and there are many many bad actors on the app.

Reviews (1,792)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (192) credit card (65) auto renewal (62) customer support (16)
Thumbnail of user nathasjar
7 reviews
5 helpful votes
May 6th, 2023

EHarmony is a great dating site for anyone who is serious about finding a long-term partner. EHarmony uses a scientific approach to match you with compatible singles who share your goals and interests. I found my perfect match on eHarmony and we are now happily married.

Thumbnail of user katej71
1 review
22 helpful votes
May 16th, 2019

Pretty impressed by eHarmony. I've been using wejustfit.com successfully for around two years and had a few days and even a relationship on the site, but someone said I should try eHarmony as well and it's actually not bad. I figured it was all just marketing, but I think I will probably get a date on this. Between the two sites, I should really boost my chances of finding someone serious. Here's hoping. Kate J x

Thumbnail of user nasserp2
4 reviews
0 helpful votes
March 5th, 2023

I have been using eHarmony for about 2 years now and I am really happy with my results. The site is easy to use, you can meet men from all over the world.

I met a guy from Russia and we have been together for a little over a year now. We love each other very much and we are very happy with our relationship.

Thumbnail of user bettyf759
4 reviews
1 helpful vote
February 17th, 2023

Millions of people search for love on one of the most well-known dating services in the world, eHarmony. Users find it appealing because of a variety of features, such as personality assessments and compatibility matching, which can help you locate the right partner.

EHarmony is a fantastic option if you're looking for an online dating site that provides a wide range of alternatives for finding love.

Thumbnail of user joane379
4 reviews
0 helpful votes
February 21st, 2023

EHarmony is the world's largest online dating service. It's a bit of a catch-all category, but I believe it has some distinguishing features. To begin, you can use eHarmony to look for people based on religion, ethnicity, and other factors. Second, they have a plethora of filters to assist you in narrowing down your search. Third, they provide relationship guidance and tools.

Eharmony was one of the first dating sites to use compatibility matching technology, which matches you with people who share your values and lifestyle interests. The company also provides its members with social networking features such as profiles, photo galleries, blogs, and chat rooms where they can discuss relationship-related topics.

Thumbnail of user markm4801
5 reviews
0 helpful votes
November 22nd, 2022

The site is good! But I prefer to use this site https://clck.ru/32jDnb I go on dates every day already

Thumbnail of user paulh2110
3 reviews
1 helpful vote
September 23rd, 2021

I first joined bbw. Date, and that was a horrible experience, people like you then never respond to you? So many fake accounts with alternative agendas? I then tried largefriends.com a little better but pretty much the same crap. Keep in mind this sites do cost less and have no contracts like eHarmony does. EHarmony, on the other hand does appear to be more legitimate. Although I'm not sure about their point system. I'm an overweight male, and they match me up according to points, so naturally I get passed up a lot :(. Again it still seems like the most legitimate dating site. It's expensive, and they require contracts, I was able to land a sweet deal at 18 per month for 12 months. My advice is join for free and sit back and wait a few days as there discount offers begin to tumble in to get you to sign up. I have been able to communicate with 2 people and both are real :).

Service
Value
Quality
Thumbnail of user jaimem354
7 reviews
0 helpful votes
February 18th, 2023

My experience with eHarmony dates back around two months. I've been using the website for a little more than a month, and I've been dating someone there for approximately three weeks. As a result of all the unfavourable reviews, I initially had some doubts about this dating website. Although I was likewise concerned that it wouldn't work out, I decided to give it a shot after reading all the encouraging reviews.

The majority of users, in my experience, are trying to connect with like-minded individuals, which is precisely what we were both looking for. It's good to be able to meet someone who understands how difficult it is to juggle work and school because we are both quite busy. The main drawback to this service, in my opinion, is that when users first start corresponding via email or chat, there isn't much conversation between them. Until people understand that they genuinely like one another, it takes some time. Nevertheless, once they do, things go more quickly since they feel at ease discussing anything and anything on the website!

Thumbnail of user larryb374
1 review
2 helpful votes
December 7th, 2018

Dipping my toe back in the lake of love through this site & another one called wejustfit.com that my best friend met his finance on. Overall im finding that you can spot the bad sites fast, but for the good ones the key seems to be patience. You have to pay but its not much at all, actually. 8/10

Thumbnail of user tomo78
1 review
1 helpful vote
February 6th, 2017

Just when you think youve had enough you finally get a date. Thats my experience on eHarmony. I keep saying im going to quit and try one of the more fashionable new sites (WeJustFit gets a lot of good reviews for example) but then I get another date and im all giddy again for a week. Still when I count up what ive spend and the number of good dates ive been on it doesnt make for great reading put it that way. To summarise: worth a try but dont limit yourself theres more to online dating than eHarmony (even if I dont take my own advice lol)!

Thumbnail of user andrewd78
1 review
0 helpful votes
August 23rd, 2016

Turned my eyes on eharmony this month and cant deny its a good one. It takes FOREVER to join as they have loads of questions. I would say if you compare it to another company like wejustfit.com then eharmony takes ten times longer to join. But the hope is that the questions will help me find someone who is right for me so lets see. Def a lot of people showing up in searches and had a few chats which is a good sign but undecided for now if its my new number 1.

Service
Value
Quality
Thumbnail of user jasonm276
1 review
5 helpful votes
November 16th, 2017

I joined eH for a lil'while and got myself a subscription which i stopped using after 6 weeks because had mulitiple accounts on several dating sites and found a nice girl on mingle2day. Totally forgot about my eH membership. After a while the woman i dated turned out to be a freak and we broke up again. It ended before it even started. Went back to mingle2day and eH and used both sites simultaneously again. Turns out that there are very interesting members on eH and i already arranged a few dates.

Thumbnail of user lindaj111
3 reviews
10 helpful votes
March 15th, 2017

As a woman you will find out pretty soon that online dating sucks. Usually guys are not polite and aggressive. I won' even mention what kind of nasty pictures I received using several online dating sites during the last couple years. Once you find a normal or even good dating site such as eHarmony and Mingle2day you should stick with it!

I see why many guys are still complaining about those sites but it does not get any better.

Thumbnail of user alang77
1 review
3 helpful votes
March 22nd, 2017

After seeing all the ads on TV it was eHarmony that 'sold' me on internet dating. Ironically when I went to give it a try I heard about wejustfit.com and ended up joining that instead (great option if youre new to online dating, met some lovely people). Its been suggested that having two or three memberships/ subscriptions at one time on different sites can really help keep you busy with dates each weekend so I finally joined eHarmony. It's a nice site inside, like the look of it and like the app. It's too early to say if it will be the best site ive used but im looking forward to (hopefully) things super busy the next few weeks with two sites on the go at once!

Thumbnail of user paulb303
1 review
1 helpful vote
December 26th, 2016

I joined this online dating agency in June and I think that it's very good. Since I started using online dating ive tried WeJustFit.com, eHarmony and Tinder. Tinder is the only one I really did not enjoy. But eHarmony has impressed me a great deal. And I'm certain that i'll find love if I keep combining the best sites and putting the time in to the process. Great stuff!

Thumbnail of user paulb305
3 reviews
4 helpful votes
January 3rd, 2017

Been moving to a new city and decided to beat boredom by meet new people online so I signed up to a bunch of online dating sites, also to eHarmony. Well, it is certainly one of the better sites I've used most likely one of the top two or maybe three sites together with Mingle2day. Many members, and most of them are friendly. 4 out of 5.

Thumbnail of user cemilem1
8 reviews
2 helpful votes
March 4th, 2023

A fairly well-known online dating service is eHarmony. One of the best online dating services in the world, eHarmony has over 2 million subscribers. Since launching their "Get Married" campaign in 2000, it has urged people to get married. Everyone can use the site's free trials to check it out and see if they like it before committing to a membership plan.

Thumbnail of user jovih1
3 reviews
1 helpful vote
March 5th, 2023

It's a great way to meet people who share your interests, regardless of whether they're from another country or not. You can either go out on your own or join one of their groups where you meet other singles nearby who share similar interests as well!

Thumbnail of user efekanr
11 reviews
1 helpful vote
March 11th, 2023

EHarmony is one of the most popular dating sites for singles. It's also one of the best sites for meeting your life partner. The site has a large database of single men and women, so you can find the right person if you're looking for someone to spend the rest of your life with.

Thumbnail of user cariannen
12 reviews
0 helpful votes
March 11th, 2023

EHarmony is unique in that it allows you to put yourself out there and see who might be interested in you. This approach allows you to meet people that are compatible with your interests and personality traits. This makes eHarmony one of the best online dating sites for finding a life partner, because it helps you meet people who are on the same page as you are.

Thumbnail of user michelr19
1 review
1 helpful vote
August 28th, 2017

I've been using eHarmony all spring / summer and ive had some luck but theres just not enough to keep you going out regularly. I signed up to wejustfit.com last month and already im finding my social calendar filling up with using two proven sites. Would recommend doubling up for sure.

Thumbnail of user hudsons17
5 reviews
27 helpful votes
October 5th, 2017

I am single and I am sick of it! Being single sucks so I started using several dating sites (eHarmony, Mingle2day, EliteSingles, Tinder) and this would be my second pick after Mingle2day. Even though eHarmony sure ain't perfect it seems like a decent dating site. Many members, easy to use, only the sign up process takes forever, like 20-30 minutes to go through dozens of questions. But they all make sense somehow. 4Stars!

Thumbnail of user aaronp46
1 review
0 helpful votes
August 1st, 2017

EHarmony takes the silver medal from me. Brilliant dating site, just behind WeJustFit.com (my gold winner) and that's impressive believe me, take it from a guy who has tried at least ten sites this year alone!

Thumbnail of user ashtonf9
1 review
1 helpful vote
June 5th, 2017

EHarmony works completely different than other dating sites because it uses science and compability testing. Sounds complicated, huh? Yeah, this site is really not as laid-back as Mingle2day or Tinder and if you just wanna chat with someone for fun it may not be the best solution for ya. But it is one of the most famous online dating sites. I have used it in 2014 with huge success cuz I've met my girlfriend on eHarmony. We broke up a few weeks ago and for now I am more like I wanna date a little, but nothin too serious, so I use Mingle2day and Tinder once in a while. But I may come back because: yep, it works.

Thumbnail of user tomp111
1 review
1 helpful vote
December 12th, 2016

Its that time of year where you def do miss having some one to be with. Christmas with a partner is way better even if its more expensive ha! I like eHarmony a lot it's probably my 2nd fave after wejustfit.com dating site. It's easy to use and you can easily get chatting with people with out to much hassle. Would recommend to a friend.

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From the business

Los Angeles-based eharmony (www.eharmony.com) launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship. Millions of people of all ages, ethnicities, national origins and religious and political beliefs have used eharmony's Compatibility Matching System to find compatible long-term relationships.

Customer Care Information:

Phone hours: 8am - 5pm, Monday - Saturday
Email: 24 Hours, 7 Days a Week
Refund Policy: Regarding the Singles Service, the buyer, may cancel the Agreement, without any penalty or obligation, at any time prior to midnight of the third business day following the date of the Agreement, excluding Sundays and holidays.

Company Representative

Thumbnail of user carlosr90
Carlos R.
Customer Care Manager
Typically does not respond to reviews

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