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Claim Your BusinesseGobalElectronics.com has a rating of 1.25 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eGobalElectronics.com most frequently mention customer service, credit card, and live chat problems. eGobalElectronics.com ranks 107th among Computer sites.
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I ordered a camera from here at 6am on Tuesday morning. I was given a tracking number and it was dispatched from Hong Kong about 2 hours later. I signed for it this morning (Thursday) at 10am. I couldn't have got it faster if I'd have ordered from the UK. I paid £218 for something I couldn't have got for £240 elsewhere (although top price would have been + £150). I'm impressed up to now, everything seems to be working ok (will come back on here if it packs up!). I can HONESTLY say I've had a better (certainly faster) experience than buying from over here.
I ordered Android 2.2 on November 5th and canceled it before shipping. Took some doing, calls etc. They charged me a 25% cancellation fee. Problem is that they said I paid $99 but in truth my Credit card shows a charge of $116.99. Hard to get their attention and they refuse to consider that they are wrong. I am resorting to stopping charges on my CC now. May end up in small claims court. Stay tuned
I ordered two 7" netbooks for our girls for Christmas on the Monday before. They arrived on Christmas Eve just in time. We did have an issue with one of the adapters, however a replacement is due to arrive today. My experience with Erik and eGlobalWireless was not bad. We have been able to access the internet on both, although they are a little slow as they did mention on their website. I got what I expected. Apparently, this company was in a bit deep but I they met the challenge of this last minute shopper.
I ordered one of the 7'' netbooks from this site prior to reading many of the negative reviews here. After reading them I immediately was scared and attempted to contact the site to find out when my order would be shipped, more info on the product, and possibly to cancel my order.
Attempts to call their support line were never answered, messages were left both on voicemail and via e-mail with no responses.
HOWEVER, the package did ship two days after I had ordered it (I ordered on Monday and it shipped Wednesday). The item is exactly as described and I am pleased with it.
I can only speak for my own experience and so my conclusion is that their customer service is complete garbage, but I was not scammed and received the product I ordered in reasonable time.
This has to be one of the worst retailers on the web. DO NOT DUE BUISNESS WITH THIS COMPANY. After not recieving this item and paying extra shipping and also an extended warranty They only refunded 2/3rds of my money. This company is a JOKE. Just read the reviews on the internet.
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