• eGobalElectronics.com

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Overview

eGobalElectronics.com has a rating of 1.25 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eGobalElectronics.com most frequently mention customer service, credit card, and live chat problems. eGobalElectronics.com ranks 107th among Computer sites.

What reviewers want you to know

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Critical highlights

  • Also all the complaints are the same about rude customer service and not returning emails or phone calls.
  • Expect your order within the next couple of days Layla Barnett: Can you go ahead and cancel that order and refund 100%?
How would you rate eGobalElectronics.com?
Top Positive Review

“I ordered a camera from here at 6am on Tuesday morning”

Jane L.
8/8/13

I ordered a camera from here at 6am on Tuesday morning. I was given a tracking number and it was dispatched from Hong Kong about 2 hours later. I signed for it this morning (Thursday) at 10am. I couldn't have got it faster if I'd have ordered from the UK. I paid £218 for something I couldn't have got for £240 elsewhere (although top price would have been + £150). I'm impressed up to now, everything seems to be working ok (will come back on here if it packs up!). I can HONESTLY say I've had a better (certainly faster) experience than buying from over here.

Top Critical Review

“I ordered Android 2.2 on November 5th and canceled...”

Rich J.
1/5/12

I ordered Android 2.2 on November 5th and canceled it before shipping. Took some doing, calls etc. They charged me a 25% cancellation fee. Problem is that they said I paid $99 but in truth my Credit card shows a charge of $116.99. Hard to get their attention and they refuse to consider that they are wrong. I am resorting to stopping charges on my CC now. May end up in small claims court. Stay tuned

Reviews (110)

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customer service (16) layla barnett (1)
Thumbnail of user danielw4
1 review
2 helpful votes
June 9th, 2010

This site offers a 7" Mini Netbook WIFI Windows 2 GB computer for $99.99 (black) or $129.99 in various colors. I called to ask more details about the product in that the manufacture is "Generic". The response I got was, at best, unusual. The man I spoke with said they have no brand name -- they are made in China. He further said they have 3,000 in stock and that it is an enticement to get people to their site since they don't normally sell computers. I read their refund policy, a 25% restock fee! Due to your previous customer comments and my personal experience, I will deal with a more reputable computer company.

Thumbnail of user bobp8
5 reviews
17 helpful votes
April 7th, 2011

I ordered a 7 inch notebook, for $100, plus $14 for a two year replacement warranty, and $3 for priority shipping. (Very important: there is also an option to get one in an "open box" for $20 less.) The product came promptly and in some ways was perfectly adequate for the price: screen, touchpad and keyboard all were acceptable. But the performance! As I said to them, it was shocking how little it could do and how slowly it did it, before running out of memory. So I asked to return it and an RMA was quickly issued to me, and I have just gotten word that they have issued a refund: for $75. So, they have a net profit of $39 (product plus warranty minus $75) and a product they can sell again for $80 (with some probable warranty revenue.) It seems that returns with product recycling could be their business model.

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