• eFoodDepot

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Overview

eFoodDepot has a rating of 1.86 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eFoodDepot most frequently mention credit card, customer service, and expiration date problems. eFoodDepot ranks 188th among Grocery sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I'm disputing the charges thru my credit card company.
  • Bunch of expired products (seriously, you can usually see traces of the expiration dates being erased/tampered with.
How would you rate eFoodDepot?
Top Positive Review

“This site is great!”

Daniel K.
12/13/14

This site is great! There are so many items to choose from that I couldn't easily find anywhere else. I placed a fairly sized order on the 23rd of November and I received it in no time. I did call customer service for a bit of help because it was my first time purchasing food online and they were really helpful. My package arrived fast and it was exactly what I ordered. I am definitely a satisfied customer and will be ordering for the upcoming holiday.

Top Critical Review

“Disgraceful Packaging”

Walter S.
9/3/19

I have ordered many products on line and have never received a package in worse condition than that which was shipped by you. No care was taken in packing to insure the package would be received with out damage. To put can goods in a fed ex envelope for shipment in no way would protect them against loss or damage. Picture attached. Ordered 12 received 10 out of ten two were crushed. All were dented to some degree. I paid extra for expedited delivery and this is what I get in return. Disgraceful.

Reviews (65)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (11) expiration date (11)
Thumbnail of user balis
1 review
4 helpful votes
January 18th, 2015

Ordered Kopi from here. Firstly, great site for providing such food from home cause I couldn't find Kopi here in Boston. Good price and was shipped on time and got the package in good condition. Will definitely use the site for food from home :)

Thumbnail of user briank11
1 review
2 helpful votes
April 16th, 2012

I don't understand all these negative reviews, although when you think about it, how many people review a site that they had a good experience with? Seems like the unhappy are always the most vocal.

If you have any questions about my review please email me at *******@aim.com. I can even prove that they are a legit site, but even legit sites make mistakes every once in awhile, give them a brake!

Thumbnail of user tungn2
1 review
2 helpful votes
March 20th, 2014

Order on the 16th then read reviews. So scare that I wanted to cancel. But some reviews states that even order is canceled, still too much headache to get your money back. So I assume that my money is gone. Just wait to see if they'll ever mail my order or mailing incomplete order. To my surprise, a big heavy box show up on my front porch today the 20th. Only 4 days from the order date. I open the box, get my ipad login to my order and check every item in the box. Surprisingly, everything is there, well pack and so. Maybe i was the lucky one or what. I don't know. Still not believe! Maybe i will make a few more orders over time to see what happen.

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About the business

EFoodDepot is the best online grocery shopping store that offers Asian, Japanese, Indonesian & Thai foods at best prices with free shipping over $95 or more

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