• eFoodDepot

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Overview

eFoodDepot has a rating of 1.86 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eFoodDepot most frequently mention credit card, customer service, and expiration date problems. eFoodDepot ranks 188th among Grocery sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I'm disputing the charges thru my credit card company.
  • Bunch of expired products (seriously, you can usually see traces of the expiration dates being erased/tampered with.
How would you rate eFoodDepot?
Top Positive Review

“This site is great!”

Daniel K.
12/13/14

This site is great! There are so many items to choose from that I couldn't easily find anywhere else. I placed a fairly sized order on the 23rd of November and I received it in no time. I did call customer service for a bit of help because it was my first time purchasing food online and they were really helpful. My package arrived fast and it was exactly what I ordered. I am definitely a satisfied customer and will be ordering for the upcoming holiday.

Top Critical Review

“Disgraceful Packaging”

Walter S.
9/3/19

I have ordered many products on line and have never received a package in worse condition than that which was shipped by you. No care was taken in packing to insure the package would be received with out damage. To put can goods in a fed ex envelope for shipment in no way would protect them against loss or damage. Picture attached. Ordered 12 received 10 out of ten two were crushed. All were dented to some degree. I paid extra for expedited delivery and this is what I get in return. Disgraceful.

Reviews (65)

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Reviews that mention popular keywords

credit card (11) expiration date (11)
Thumbnail of user ts43
1 review
3 helpful votes
September 19th, 2012

I ordered a delightful mix of Asian snacks that can't be found in the rural area where I live. They got my order correct; only 1 out of the 5 items that I ordered had an expiration date printed on it, and it was well within the expiration date. I'll definitely be a repeat customer.

The only reason I give them 4 stars instead of 5 is that shipping was a little slow (I ordered on September 7th and the package arrived on September 18th). But I guess I can't complain about the shipping since it was only $6.99 for a 7-and-a-half pound package. Also, 2 out of the 3 cans of lychees that I ordered had dents in them.

Edited to add: After the fourth time ordering from them I began to get suspicious as to why none of the food items had expiration dates printed on them -- so I downgraded them to 3 stars.

Edited to add: On my fifth order more of the items had expiration dates. However, the bag of Kasugai gummy candy I ordered was more than a year past the expiration date, though it tastes fine. It's not worth the return shipping charge to return this item to efooddepot./

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About the business

EFoodDepot is the best online grocery shopping store that offers Asian, Japanese, Indonesian & Thai foods at best prices with free shipping over $95 or more

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