• Economy Plumbing Services

Economy Plumbing Services

Overview

Economy Plumbing Services has a rating of 4.38 stars from 117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Economy Plumbing Services most frequently mention great job, water heater, and excellent service. Economy Plumbing Services ranks 7th among Plumbing sites.

  • Service
    2
  • Quality
    1

Proactively asks for customer feedback

What reviewers want you to know

Positive highlights

  • I am very happy with my experience with Economy Plumbing and encourage you to try them.

Critical highlights

No critical highlights yet

How would you rate Economy Plumbing Services?
Top Positive Review

“Great prices, but the staff seems to have a lack of competence.”

Bharat H.
9/22/22

Great prices, but the staff seems to have a lack of competence. I called them for an emergency (one of the pipes started to leak and quickly flooded the bathroom). The plumber had no clue how to fix it and was constantly calling someone for consultations.

Top Critical Review

“Inexperienced plumber”

Jade P.
1/30/19

I was sent a very inexperienced plumber who had no idea of the issue on hand. As the company said they give free estimates, the plumber was first supposed to say he was diagnosing which would have a cost involved. That would have been fine, had he fixed the problem! I was charged $129.00 with nothing solved and he left saying that "I feel" this could be the problem"!

Reviews (117)

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Reviews that mention popular keywords

economy plumbing (31)
Thumbnail of user jadep20
1 review
0 helpful votes
January 30th, 2019
Verified purchase

I was sent a very inexperienced plumber who had no idea of the issue on hand. As the company said they give free estimates, the plumber was first supposed to say he was diagnosing which would have a cost involved. That would have been fine, had he fixed the problem! I was charged $129.00 with nothing solved and he left saying that "I feel" this could be the problem"!

Thumbnail of user sarahp363
1 review
0 helpful votes
January 18th, 2019

Their service is unbelievable poor! Never ever use that company! They charge you money before they do anything, after that, they tell you they could not figure out what's the problem. Also, they would tell you to pay them immediately otherwise they would file police report for theft of service.

Worst company in the world!

Thumbnail of user tinar159
1 review
1 helpful vote
January 13th, 2019
Verified purchase

Economy Plumbing was dishonest in performing the work they said they would do, and what was actually performed. Also I was told by their management latter, that their "fixed price" only applies if the problem is simple and that a new fixed price would be quoted if the problem turned out to be more complicated. Also they wanted to sign the contract on a phone, the terms and conditions was never made clear.

Thumbnail of user johnm1909
1 review
0 helpful votes
April 24th, 2018
Verified purchase

Job; re-glue an under-mount stainless steel sink. No parts cost except a tube of glue. Not a complex job. A DIY job but I was out of town.
Original cost- $519.30
Cost paid after $60 discount $450.30
Cost included a $64.31 "miscellaneous invoicing fee" (junk fee)

It is ironic that they call themselves "Economy Plumbing"
I will NEVER use them again.

Service
Value
Thumbnail of user drewk23
1 review
0 helpful votes
June 21st, 2018
Verified purchase

The technicians showed up and immediately asked for $193 as a "diagnostic fee" that I was not told about when arranging for the estimate. 15 minutes later (that's nearly $800 per hour), they told me my pipe was leaking and needed to be replaced... yes, that is why I called. I received the quote more than 24 hours later. The quote was 68% higher than a competitor who came over and completed the project next day with no "diagnostic fee". I suspect Economy Plumbing wanted my money for the diagnostic fee but had no interest in fixing the problem. Felt like a con job.

Thumbnail of user richardk382
1 review
0 helpful votes
February 4th, 2019
Verified purchase

The employee was polite and knowledgeable, but the 20% coupon discount that motivated me to call them was eliminated with the exorbitant price I was charged for a simple repair. I will not use this company again and would advise others to not use them.

Thumbnail of user dianak41
1 review
0 helpful votes
June 28th, 2017
Verified purchase

My realtor recommended them. I called them for a work-related job - sink wasn't draining. All he did was jiggle the garbage disposal to make the sink drain. Charged me $220 for 5 minutes of work. On top of that he stood inappropriately close to me while I was writing him a check and had difficulty maintaining eye contact because his gaze kept drifting downward. Very creepy. Won't have them back.

Thumbnail of user hongy17
1 review
0 helpful votes
December 21st, 2017
Verified purchase

The plumber was very professional and friendly. Economy needed to refund $100 because we have a groupon. The refund check came in the mail very quick but the check was misaligned and i was unable to cash it at the bank. Many many calls and text messages to the management to get check reissued, many months has gone by and still no check. NOT going to use them again..

Thumbnail of user kimb1798
1 review
0 helpful votes
October 7th, 2017
Verified purchase

Work was good, but very expensive for the time and had a $49 "invoice fee" added on. That, in my opinion, was a rip-off.

Thumbnail of user jaken13
1 review
0 helpful votes
May 31st, 2017
Verified purchase

I had a plumber come out to fix the PRV because our house pressure is off, it's now as bad or worse than it was and it was freaking expensive, I will never use your company again

Thumbnail of user kristim37
1 review
0 helpful votes
October 8th, 2017
Verified purchase

Economy plumbing was scheduled to come fix a water leak on Friday from 4-6. They never arrived and never called to tell us why they didnt come. Ive left a message and still havent heard back.

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From the business

We service everything plumbing (except septic pumping). This includes disposals, dishwashers, faucets, water lines, sewer lines, water softeners, water heaters, tankless units, toilets, and more!

Company Representative

Thumbnail of user seanw63
Sean W.

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