• The Economist

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Overview

The Economist has a rating of 3.2 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. The Economist ranks 5th among Economics sites.

  • Service
    5
  • Value
    5
  • Shipping
    3
  • Returns
    1
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • then discovered it on my credit card 9 months and $147 later.
How would you rate The Economist?
Top Positive Review

“Financial sphere is one of the most fascinating”

SeanLoi L.
2/6/22

I love checking financial news because it seems to me that all the money are in finances basically. Of course, some people prefer the spheres of their livelihood, however nothing can overpersuade me in this case. I love investing money and guess that it's a great opportunity for all people to save money without any thoughts that it can be ingulfed by the inflation. I daily read this magazine in order to stay informed about everything that is happening in the economy of various countries and the world economy as well. There is a subscription and I guess this money will certainly recoup itself.

Top Critical Review

“OK content, but NO online subscription cancel option”

Tim B.
6/22/21

I found the content ok... but wanted to pause my subscription. I then discovered NO ONLINE cancel option. I had to discuss it with someone who spent the whole time trying to sell. This wasted considerable time and says a lot about the business. I will never again subscribe.

Reviews (35)

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credit card (4)
Thumbnail of user johnt1423
1 review
1 helpful vote
March 2nd, 2020

The Economist $12 for 12 weeks plus 1200 bonus American Airlines FF miles is a definite RIP OFF. This is an AA "Advantage" buying program where you can get FF miles when you buy from the featured sellers.

I was supposed to receive an email at the end of the trial period to cancel the subscription, but it never came.

By the time I became aware of the scam, my credit card had been hit for almost $150.00.

Of course, I'll never, read the Economist again. But I may also stop flying on American Airlines as well.

Thumbnail of user martinab68
1 review
0 helpful votes
December 21st, 2021

The Economist is pure propaganda journal you pay high price for. I bought it once to kill my time and it was just another bad decision, buying a random cheap book would be more useful than The Economist telling you lies.

Tip for consumers:
I do not recommend.

Value
Quality
Thumbnail of user frankj803
1 review
0 helpful votes
January 10th, 2023

Got a gift digital and magazine subscription. One month later, the website isn't accessible and the magazine isn't showing up. Customer service is non-existent and won't respond to emails. Maybe getting delivery by carrier pigeon would be better. The gift giver is asking the bank to cancel the order. Just save yourself the time and hassle and don't bother.

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Thumbnail of user nataliyak7
1 review
4 helpful votes
December 2nd, 2019

I got a subscription (annual I was told) during The Economist marketing campaign on the streets of NYC. It was in spring. Today i saw a charge on my credit card for $69. I called them. Apparently it's $69 per quarter. You can't cancel it online. They cancel it on the phone, but then don't give you any confirmation. And they say that email confirmation takes up to 48 hours do be delivered:)

So not only they are bias in their articles. They are also the worst example of liberalism - lies, lies, lies. Never again.

Thumbnail of user jamalk26
1 review
1 helpful vote
July 4th, 2021

The worst customer service I've experienced from any subscription I've made in my life. The "customer service" is anything but that.

Thumbnail of user seang112
1 review
4 helpful votes
August 27th, 2018

Bought trial digital subscription. Four days later, still can't access website. And nothing to do with my devices, internet service or location. My advice: don't bother. Buy a print copy if you have to read it. The Economist is clearly still in the 19th century when it comes to technology.

Thumbnail of user elisew7
1 review
2 helpful votes
March 15th, 2018

The Economist offers a cheap subscription with an auto-renewal, but do not tell you that they will never notify you when new issues are released. You're just supposed to "know" that it's weekly, and decide to go to their portal to see the new articles.

Which begs the question, why would I go, when I don't know what articles are there? What magazine assumes that it's the subscriber's responsibility to schedule weekly visits to their website? What magazine never tells you when there's a new issue?

So I received not a single notice of new issues or articles, nor any notice of renewals... then discovered it on my credit card 9 months and $147 later. Customer service was absolutely impenetrable; they only refunded the current quarter.

Absolutely disgraceful business practices. And they're in London, so... good luck suing them.

Thumbnail of user flavioc10
1 review
4 helpful votes
March 31st, 2017

They start with the introductory offer, you can then have access to your webpage account, but cannot change the terms of the subscription, the payment method or edit your creedit card. You cannot clarify for how long the offer lasts, then you finally get a much higher ammount charged to your credit card unexpectedly. Then you complain right away and they are not going to return the total of your money. The system is set to rip you off. Don't ever subscribe to this maganize. It is a fraud!

Thumbnail of user catherinep34
1 review
2 helpful votes
February 16th, 2017

I have not been able to access my digital subscription since November of last year and have had nothing but ridiculous responses and been given the run around by their customer service team. The subscription people however are right onto it as after almost 4 months of the run around and no access I am being hounded to renew my extremely expensive subscription. No thank you.

Thumbnail of user bobh330
1 review
2 helpful votes
July 5th, 2018

I CAN'T BELIEVE IT! I tried their 12 issues for $12 and thought the magazine was decent. HOWEVER, when I emailed them twice to cancel the automatic renewal because we are on an 18-month church assignment in Europe they failed to cancel or even acknowledge my emails. I ended up being billed for two renewals. I couldn't do anything about the first renewal because I was too late with a charge card chargeback. To cancel the second one I had to cancel my Visa card and get a replacement so they could not renew for a third term. VERY SHODDY WAS TO DO BUSINESS!

Thumbnail of user barreth1
1 review
2 helpful votes
April 29th, 2015

They've botched my digital account multiple times. The Economist's customer service used to be first rate but I think something has gone terribly wrong.

Tip for consumers:
Don't rely on the online customer service. Better to call them but still not good anymore.

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About the business

The Economist offers authoritative insight and opinion on international news, politics, business, finance, science, technology and the connections between them.

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