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Overview

Abc TV has a rating of 1.63 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Abc TV most frequently mention credit card, customer service, and model number problems. Abc TV ranks 177th among TVs sites.

  • Service
    10
  • Value
    10
  • Shipping
    5
  • Returns
    3
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
7
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I had to dispute the charges with my Credit Card Bank and make a purchase elsewhere.
How would you rate Abc TV?
Top Positive Review

“Great tv for great price!”

Levi R.
3/1/20

I was really skeptical at first, especially after reading the comments from here, but they delivered! If you don't mind possibly waiting a week or 2, but that's on the delivery company, not ABCTV's. The order went through fast, easy to communicate with. I'd recommend them, and you save lots of dough! I overall saved about $600 on the LG C9 65" tv from what I could purchase it for in the big box stores. Give them a try.

Top Critical Review

“ARE YOU KIDDIN ME?”

Matthew S.
10/7/23

This has to be the worst service in television history! Your APP sucks, your live TV sucks! Nothing like trying to watch OU vs. TU and have the internet stream on your APP go out. Shoot everyone and hang all the executives, because you're a disgrace to TV. The people want their money back you crooks!

Reviews (130)

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Reviews that mention popular keywords

credit card (18)
Thumbnail of user matthews2861
1 review
0 helpful votes
October 7th, 2023

This has to be the worst service in television history! Your APP sucks, your live TV sucks! Nothing like trying to watch OU vs. TU and have the internet stream on your APP go out. Shoot everyone and hang all the executives, because you're a disgrace to TV. The people want their money back you crooks!

Thumbnail of user serfdddv
1 review
0 helpful votes
May 16th, 2021

Bought a weber grill. Got it, but it was "HOT". Serial numbers were cut out from the grill and the literature. They said, come back to us for 10 yrs and we'll cover any issues. Issue came up, do you think they cover it?. Nope! Delay, Excuse, no response, etc. So this is the type of place that sells stolen merch. They also call you to upcharge you on a "feature" or two, but that's another scam that you should be weary of.

Thumbnail of user andrewh1877
1 review
0 helpful votes
November 16th, 2022

I have watched Question Everything tonight and it will be the last time I watch this diatribe of a show. It is not necessarily the content but the way it was presented. I find it insulting, condescending and full of untruths making this farcical humour boring and somewhat sickening. If this is how low the ABC has got with broadcasting you have lost my 3 cents. Will Anderson lift your game.

Thumbnail of user mikev208
1 review
22 helpful votes
February 19th, 2020

I went for the bait and switch because it seem to make sense. Weeks later I'm still waiting on the TV. I sent an email and their response was, if you cancel we will take $750 out of your deposit. Overall it feels like a low life sort of outfit. Instead of trying to make things OK with me they go straight to threatening me.

Thumbnail of user markk1440
1 review
0 helpful votes
April 16th, 2021

Was it really necessary that you bring the tragic death of Floyd and make it a part of the tv series? Are we NOT seeing enough of it already. STOP force feeding politics down our throats!

Thumbnail of user gabes29
2 reviews
0 helpful votes
February 1st, 2022

How can ABC keep this dumbass idiot. This is A total sloppy MESS. Insensitive comments. People have lost their jobs over less. ABC must set a higher standard and get rid of this idiot! We're talking about over 6 million deaths. Over 18 million family and relative survivors are insulted. Get it?
GET IT WHOOPI? YOU ARE NOT WORTHY OF YOUR POSITION ON ANY TALK SHOW!

Thumbnail of user jackr36
2 reviews
24 helpful votes
October 6th, 2020

I simply wanted to cancel my order before they processed my payment and shipped the tv. I realized I had not ordered what I thought I had. But when I got to them, the person could not have been more rude. He cut me off when I told him that I simply wanted to cancel my order before it was processed. And then hung up on me! About as unprofessional as can be. Something shady about this company. Check out their return policy BEFORE ordering. It's punitive.

Thumbnail of user toddd328
1 review
1 helpful vote
November 8th, 2020

I just found out the LG 75 inch TV they sold me this for the European market and does not work with the American iPhone screen share. This company made it look like it's good on the website with pricing but I guarantee you it's not your best bet is to go to Sam's or Costco or fries to purchase a TV at a great price and great customer service not this company

Thumbnail of user blaket17
1 review
1 helpful vote
April 16th, 2019

Found the 82" TV I wanted for a great price so I placed the order on their website. Sent two emails to the company asking for an update on shipping information but received no response. Called them on a Tuesday (5 days after placing the order) and the first response I received was that their "server was down" and that they would call me back within the hour. No phone call received so I called them back a second time. The message I received was that they cannot deliver to Salt Lake City, Utah so they recommend that I contact another TV seller. The upside is they didn't charge my cc for the purchase. The downside is they set expectations high but failed miserably. Unless you're physically close to their distribution warehouse (or garage) then set your expectations accordingly.

Thumbnail of user brandyw172
1 review
0 helpful votes
April 11th, 2022

You know, a lot of us have a Roku tv these days and a wifi connection not a TV provider... We've progressed! And it's pretty lame to make us have a TV provider in order to watch things like American Idol when it airs so we can vote or go pay $70! On Hulu.

Service
Value
Thumbnail of user sat9
1 review
1 helpful vote
January 28th, 2022

I hate it. I hate it. I hate it. I hate it. I hate it. I hate it. I hate it. (Why is there character requirements like can't I just say what I want?)

Thumbnail of user thomasz114
1 review
2 helpful votes
March 18th, 2020

The site listed one price, but when I added the TV to my cart the price jumped by over $200!

I called the 978 number to get clarification. "Al" never answered my inquiry about the price jump between site & my cart, or even honoring the price shown. He instead immediately launched into 2 minute scripted spiel in an attempt to upsell me on the same model, but $700 more expensive.

Why? Because "it is made from the actual manufacturer's factory in Mexico, instead of their licensed sub-contractor factory in Asia.

The one you saw is for commercial and hotels built to minimum spec. Only 2 year warranty. The other model -- oh go to my website and put in these three characters at the end of the model number you're looking at --- this is the good one and we include a 5 year warranty."

What?! All the OLED panels for LG originate from South Korea. All sub-components originate from China & Taiwan. Final assembly for North America takes place in Mexico - period because of NAFTA beating the import tariffs vs. Asia. This is why flat panel prices in the US have plummeted.

Moreover, why even list inferior goods on your site and not clearly label them as "commercial" if they are the commercial line? It's clearly a scam to get traffic "in the door."?

Why do I have to call you to get some secret internal SKU number that only your company uses to to have access to see the real price and prime goods?

No thanks. I'll trust my gut and walk away. You guys need to improve your business practices.

Thumbnail of user joaquinc32
2 reviews
0 helpful votes
August 12th, 2021

Why David Muir is not talking about the Mexican border and covid19 as before when trump was president... he used to do it everyday. Pounding and criticizing him daily... this shows cowardice and extreme political bias as your channel is. If you want to see anti patriotism see yourself... shame on you for allowing those Muirs out there to have a pulpit and to show their disgusting bias levels... shame... shame... shame... pls all of you just shave your head and repent... Shame... shame... shame

Thumbnail of user edwardr346
1 review
4 helpful votes
August 27th, 2020

ABC Tv's using 3rd party delivery services to save on shipping average deliveries take 3-5 weeks. They publish low prices to get you to place the order then they call you and tell you that price is " for TV's made overseas with questionable quality but we still have your TV model for this price." There is not a more dishonest firm in the country than ABC Tv's. If you get a TV for free from them do not take it -- Stay away.

Thumbnail of user michaela2384
2 reviews
4 helpful votes
August 27th, 2020

Bought a 86? LG Nano Cell, the day it came had problems called that day, they wouldn't take it back. They wanted to charge me 750 to ship back and 750 for restocking. Total ripoff. I called a company to delivery itv, they told mec175 dollars. They kept sending me to one person then another, huge scam. Go to best buy or Amazon, where they will do returns and cost you nothing. Worst purchase I have ever made.

Thumbnail of user arlenem115
1 review
1 helpful vote
June 18th, 2020

Just before delivery, they called and said I should pay extra for an updated model. But most of all, paid extra for white glove delivery and that the delivery person would plug our unit in to be sure it worked and screen wasn't cracked. None of that happened. And delivery person laughed in our faces saying they are only delivery people! I called ABCTVs and they told me entirely different story. I do not trust this company. TV is good

Thumbnail of user johnnyn52
3 reviews
12 helpful votes
May 8th, 2020

So many reviews to the tune of "I thought the deal was too good to be true and it was." Huh, no kiddin'? Have literally any of these people heard of cancelling a purchase? This site is obviously a scam and unless you're a senior citizen with cataracts, you should feel bad for not realizing it as soon as you saw the site.

Thumbnail of user tylerg94
1 review
16 helpful votes
September 10th, 2019

I ordered an LG OLED TV on Labor day (Monday). I got an automated invoice that had the model number and the price and my information. No payment information or estimated shipping information. I waited Tuesday to get a shipping confirmation email, but did not receive one.
I called ABCTVs.com on Wednesday, waited about 5-6 minutes and a salesman answered. He looked up my order and transferred me to "Jack". Jack brought up my order, then said "Looks like you ordered the 8-bit OLED. You're ordering this for a business, right?". I've never heard of a 8-bit designation for a TV, nor did it state anywhere on their website that this was anything but the actual TV that you see in stores. Jack proceeded to say, "8-bits are not as bright/clear as the 10-bit models. The 10-bit models are what retailers like Best Buy sell. 8-bit models are for businesses. If you wanted the 10-bit model it will be $400 more." I was caught off-guard, and didn't want to agree without knowing I was getting a "deal". I asked about a 10-bit version on a different series of the OLED. He stated he could get me a new one for $60 more than what I originally agreed to pay (originally agreed to $1339). The TV would be new, original manufacturer packing and he would throw in a wall mount. He then told me the TV would arrive by the weekend and I should see an email with the tracking number. I got the email, it estimated delivery on Friday.

Friday comes, the TV arrives. I open the boxes carefully. The Styrofoam pieces are broken and falling everywhere. There was Styrofoam debris all over the TV. There was no TV wall mount included. The REMOTE was missing! The TV stand had visible damage. I turned on the TV and used a universal remote to test it out. The image looked fine, no burn-in. Initially, I didn't see any damage to the TV itself, but once I cleaned the Styrofoam off, I discovered several areas on the screen that had scuffs/scratches. I tried calling ABCtvs.com, but it was Friday evening and they were closed until Monday. I emailed them on Friday and Saturday asking for assistance. Today is Tuesday, and I have yet to get a reply. Did I get the right TV model? Yes, they sent me the correct TV. But everything else was not true. 8-bit and 10--bit? Why cloak this on the website unless you are scheming to up-sell people on the phone?
Two stars? I gave them two stars for sending me the correct model TV and shipping it to me quickly. I've ordered a replacement LG magic remote through Amazon. And bought a wall mount through Harbor Freight. In addition to the $1399 TV, I paid another $100 for a remote and wall mount that should've been included.
At the end of the day, I saved maybe $400 by buying this used TV with scuff marks instead of buying brand new through Walmart.com or eBay. The TV seems fine otherwise, and I don't notice the marks when watching the TV. If I did it all over again, I would've bought elsewhere. It's possible you may order and receive exactly what you're after, but I wouldn't recommend it. BUYER BEWARE of ABCTVs.com customer service. If ABCTVs.com responds or rectifies my problem, then I will update my review rating accordingly.

Thumbnail of user johnb5253
1 review
7 helpful votes
July 29th, 2020

I order a LG 86 Nano tv online. After 5 days. I received an email that I better call these scumbags. So when I called my nightmare appeared during the day. Ryan of Abctv's said that I am purchasing the commercial version and it doesn't have a TV tuner and it is only 6 bit. If I wanted the residential version, I should add $800 more.
Damn these scumbags. Why is it 97% approval rating? Should be 3 percent!

Buyer beware!

John

Thumbnail of user treym37
1 review
11 helpful votes
January 17th, 2020

If you notice all the good reviews are one or two sentences (legit reviews?). The longer reviews are from real buyers who never got their product because this site is a scam, plain and simple. Scum. If the price is way too good to be true that's because it is too good to be true. Go to a site like Newegg, B&H, Crutchfield, etc that actually sell products and have great service.

Thumbnail of user michaell2534
1 review
0 helpful votes
July 18th, 2020

Freaked out after reading several bad reviews of both ABC and their delivery company AM Home Delivery. I called and spoke to Al who dismissed the bad reviews and said he couldn't cancel the order because it had already been shipped. Was supposed to take 5-7 business days to deliver but because of COVID we learned everything was taking an extra week. 19 days later, the TV arrived and it was everything that was promised. A very good 65" Oled TV. Several inquiries with ABC and AM were answered promptly and they were helpful in tracking down the order. I was grateful that in spite of all the bad reviews, I had a good experience.

Thumbnail of user robertw1031
1 review
13 helpful votes
September 11th, 2019

The web site will lead you to low price deals. They will take your money, then never ship. Arguing with them is pointless as they will go back and forth with promises that they have shipped the equipment, not provide tracking information and make is sound like it's your fault that the equipment was not received. Save your time and purchase elsewhere. You have better things in life to focus on than arguing with arrogant sales people. And "no" they will not respond to emails.

Thumbnail of user johns7124
1 review
7 helpful votes
September 5th, 2020

I have proof they sell refurbished TVs as if they are new. I bought two from them. Both showed up missing mounting holes in the back. I opened up Netflix on one and it logged me right into someone's account, password and all. I got that persons email address and emailed them. They told me they had returned my TV due to a screen error. The TV was purchased from gamingliquidatons.com. Originally. They sent it to ABCTVs. So it is a 100% fact they sell used, previously damaged TVs as if they are new. They are also not an authorized seller so expect no warranty because you won't get one.

Thumbnail of user johnt1013
1 review
11 helpful votes
July 3rd, 2019

Folks, if you see a price that is too good to be true, then it is too good to be true. Tried ordering a TV through this site and then talking to the rep., they said the TV is not one manufactured by the actual manufacturer, but one of an inferior quality. He tried to sell the real one, which was priced higher than the local retailer and when I asked to cancel my order, acted like he can't hear me and hung up! Sucks!

Thumbnail of user levir30
1 review
2 helpful votes
March 1st, 2020

I was really skeptical at first, especially after reading the comments from here, but they delivered! If you don't mind possibly waiting a week or 2, but that's on the delivery company, not ABCTV's. The order went through fast, easy to communicate with. I'd recommend them, and you save lots of dough! I overall saved about $600 on the LG C9 65" tv from what I could purchase it for in the big box stores. Give them a try.

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