eBayReviews 3,487

Long time eBay car dealer from 1999. EBay has killed the Trust and Community needed to sell quality automobiles online. It was Trust that made these kind of long distance deals work.

Now eBay is giving long time eBay core sellers the permanent boot for the slightest petty violation. It's sickening how they toss money in the dumpster! Small sellers and trust and community made eBay into what John Donahoe is disrupting.

If you are an eBay stock holder I advise not depending on the eBay kool-aid pr and taking a look at the eBay critic websites on the net to see what's really going on behind the scenes. It's not as good as the eBay spin department says!

Ebay is great for a buyer. I love buying on ebay.

It is bad for small sellers. I've sold on ebay myself since 1999 and I find the friendly atmosphere and feeling of community you used to feel there has been on a rapid decline since about 2008.

My biggest beef is that there is no more authentic feedback system. A positive feedback left for a seller may not even be positive due to the detailed seller ratings star system. Most buyers probably do not know how much damage they are causing to a sellers account when leaving these 1 and 2 stars, and probably do it unwittingly. They don't MEAN to cause damage, but they do.

After three 1 or 2 star ratings, a seller can and probably will be banned, even with a 100% positive feedback rating.

Sellers are not allowed to leave anything but a positive feedback for a buyer, even if a buyer was difficult, abusive, unreasonable or did not pay, so there's no warnings for other sellers to heed. If you leave a message about the buyer in feedback that is less than glowing, ebay will sometimes remove it and warn you.

The last line of defense for a seller these days is to ban certain buyers manually, problem is, when you figure out who to ban, it's usually too late - they've already ruined your DSR or cost you in fees when you have to re-list what they didn't pay for.

For small sellers, eBay has become extremely unpleasant. Ebay favors the big box retailers and has engaged in mass purges of thousands of small sellers starting back in August (you can Google all of this). These weren't "bad sellers", these were good decent small "mom and pop" sellers who were suspended from selling. The Guardrail or Quick Decline and "trending" hang like a Sword of Damocles over small seller's heads. A couple of low DSR (Detailed Seller Ratings, BUYER OPINIONS) can derail a 14-year selling career on eBay no matter if you have 5,000 positive feedback. Ebay slaps 21-day holds (illegal in most states) on sellers' PayPal accounts (sellers have to pay for the hipping of items out of their own pockets while waiting for their payments from buyers to be released). Ebay granted itself permission in the October 26th User Agreement to no longer make a seller's items visible on the site based on hidden "criteria". Yes you read that right and can Google it. This is just the tip of the iceberg here, there is much, much more... a great deal of which is covered in a Kindle eBook I wrote (available on Amazon), NOISE: The Decline and Fall of Ebay. Vangoe.com and Toucandeal are both great alternative sites to eBay.

I'm shocked at how ebay treats sellers that have been with ebay for 15 years or more. Also, when you speak to representatives (none of them from the U.S.), they are rude and seem to not understand English well enough to explain what is going on. I first got suspended in Jan. For having one jerk leave lower seller ratings over a $10 book because the post office delivered it late! Even after I gave hi a refund. This is after being a Power SEller for decades. Ebay is horrible now. Stay clear

I've been buying and selling on eBay since 1999. The site is so much easier to use now! The biggest purchase I made was a car and it was the easier and best car-buying experience. As eBay has grown, they've made smart investments in technology, especially in information security. Yes, there are scams from time to time, but this is the real world and dishonesty can never be 100% eliminated. EBay is a great place to find whatever it is you're looking for from global sellers.

I've bought lots of stuff from ebay. Everything came in 1 piece and exactly like it was described. Maybe it was just me buying stuff from people with high reviews. I really like the bidding system offered by eBay and the fact that I can negotiate prices with the seller. I will continue to buy more stuff, but just from people with high reviews, to avoid any possible problems. In my opinion, judging by its history, ebay revolutionized the global market and helped millions of people buy whatever they were looking for. Same happened with me.

My husbands and I have always liked ebay, actually loved it! Then one day paypal freezes are account for buying shoes on ebay. I thought, really? We called twice to paypal and the staff is rude. They won't give us back our paypal balance now. We sold things on ebay and the balance in our paypal is ours. This is ridiculous. Avoiding ebay at all costs now and letting others know to do the same. If this paypal thing is an ebay company, this doesn't say much for ebay. Back to Amazon, it is so much nicer to buy on Amazon, ebay has become a mess because of paypal.

Did some business on ebay through my relative's account: opened my own separate account this year. Due to my relative's account's restrictions, my new, clean account was restricted. After 2 days of speaking to ebay, (in India) I've been told the computer algorithm makes the judgments and the accounts will stay connected. SINS OF ONE TRANSFERRED TO ANOTHER: THIS IS FUNDAMENTALISM. I am a seperate person with a separate paypal & address.

I don't know how someone talking in English so hard to understand ( very heavy Chinese and totally doesn't know what the heck she's talking about and had a job at Ebay)
Specially in the higher rank than customer services. Customer service gave me information and she gave me a difference information. Her skill doesn't qualified at all as my aspect in ESL's level but landed a job there. For me it seem like she bought that seat at Ebay. Some others I spoke with also had very poor English in Asia as well but sitting in Ebay and Paypal offices. I was think, that I called a country outside USA, somewhere in Asia

I am not happy with my experience here. I usually order from amazon but decided to give this a try because of how cheap the prices are. It has taken over 3 weeks and my books have not arrived. I called customer service and the representative pretty much told me to wait it out. I mentioned I had an email that said my books have been delivered and my rental days have started counting down but he did not answer the question why. I would rather pay more on amazon or college book renter and actually get my books

I am a full-time eBay seller. I have several employees. The new buyer protection that eBay offers is second-to-none with online re-selling. If you don't get exactly what you ordered, you are refunded. Easy as that. As a seller, I appreciate that my buyers are given that peace of mind. It also holds sellers to a higher standard. The returns processes are being upgraded. Every seller is now required to provide tracking. The site grades sellers based on experience. It's becoming a whole new experience, and I am excited to be a part of it.