eBayReviews 3,487

I don't have an ebay account but my husband does. He sold my iPhone online. Not only do we keep having fraudulent buyers attempting to buy the phone without payment. But if you have paid a shipping company (a third party) and have receipts that you have paid for a product to be shipped to the confirmed address. And provide this as proof to ebay, this is not considered proof that you sent the produce if the buyer lied and said they didn't receive it. Even though the buyer has no proof and you do have proof of shipping it ebay's terrible customer service will HARASS you and make you pay for an item you no longer have and now must pay for. Or they want YOU AS THE SELLER to pay extra for tracking as proof because proof that paid for shipping to the confirmed address is not sufficient. EBay rep even said this is a terrible position they put sellers in!

Ebay is simply a money grab, Has been since it's inception. Encourages and profits greatly from fraudulent practices especially in the selling of illegal counterfeit items and successfully hides behind it's "venue only status" and treats it's sellers with zero respect. Changes it's policies constantly to only advantage itself. Potential buyers and sellers seriously beware and understand the risk you assume on every transaction you engage in. Buyers especially should only fund their payments with major credit cards for the protections they afford against online fraud.

EBAY has no way to distinguish the endless identical dealer ads from individual sellers when you are buying. It has become a giant reseller haven for junk. There is still the occasional individual selling a good deal, but you have to wade through piles of crap to find them. The site is intentionally complex. They must have run out of ideas for ways to charge fees. It is unfair to charge fees on items that do not sell. If their site does not generate income, what have you paid a fee for? To give Ebay your money? I ended up with a bill that didn't even cover what I sold. What a joke. Never again. Hello, Craigslist.

I sold an item. Buyer took parts out from the item and sent it back to us, saying that item did not work, even warranty seals were broken. Ebay asked me to refund buyers money because it is ebay policy if buyer return any item as defective than seller has to return money including shipping cost. I explain ebay all the situation how this buyer is ripping me off but ebay has no way to find out who is wrong or right. Look like it is very tricky to do business on ebay. According to ebay recent policy you can easily ruin any seller or seller reputation, plus seller will also get discredit as reward. For me ebay is not good platform to do business.

They sent me an email with a tracking number. I was tracking it for 2 weeks and then all of a sudden, it said there was an error and the tracking info could no longer be found. I called DHL which is the company's website that the tracking number took me to. And they said it's not one of their tracking numbers and to call the company that shipped it. Of course this was ordered the day Twice announced their shut down and they no longer offer customer support. No way to contract Twice, no way to receive the items I've purchased, and no way to get a refund. This is straight out THEFT!

I will start by saying that the dress I ordered was just like the pic, it was perfect but what really blew me away was that this company REALLY cared, they contacted me to see if my order had arrived yet(, honestly I shop so much online I tent to forget untell I get it or go to order something and see I havent got what I ordered first time)So I looked at dates and there was still a week to go before it would have been late, sex-plaza2014 was so concerned that I got it and so sweet when I emailed with them that it had arrived, early I might add. I just had to do this review, they have proven to me that customer service still does exsit, I will always check with sex-plaza2014 to see if they have what I want (, even if it cost more)before I order from anyone eles,,, Please dont let the name fool you they have lots of cute dresses and other clothing that has nothing to do with the name.

The very day they announced they were closing is the day I sent a bag of clothes. There were over 30 items and I have not received them back yet. They have closed shop! They charged me to return them & the tracking # they sent me doesn't work. DHL says they never got it & the number is not valid w/ Fed Ex or USPS.
I have emailed them and sent them a message on Ebay. No response yet.

I'm both a buyer and a seller on Ebay. I completely support the concept of people being able to run a small internet based business to supplement their income. I salute those people.

What I do not appreciate is big businesses that offer horrible customer service and lack of business ethics ripping people like me off and Ebay simply allows it.

I recently made a large purchase that was listed as "free shipping" yet when it was delivered I had to pay shipping. I contacted the seller and they pretty much told me too bad, I wouldn't be reimbursed. I contacted ebay and they said they couldn't help me.

Ebay doesn't offer buyer protection, they offer protection to the sellers who sell thousands of items a day.

Shame on you Ebay!

I don't even really know where to begin, but the gist is that they pulled the "wrong shipping address" BS with me, too, (after having sent more than ten shipments to the same address in the last six months) and I'm still out nearly $70 they said would be refunded.

I also had to pay Twice to ship back my last sell bag, when they never should have issued it in the first place, seeing as they knew they were being acquired days later. They're done responding and several of us seem to have no recourse now for money we're owed. Unbelievable.

Not only did they flat out lie about the condition of clothing I sent them - with the tags attached - but when I agreed to sell the items they want I told them to return the other items. AFTER they processed the items I did want to sell, they told me that they do not return the other items. They basically stole hundreds of dollars worth of clothing - this was BCBG, Talbots, Gap, Tahari and Banana Republic. They won't return my items. I told them to cancel the whole thing and return everything but wouldn't you know, they "recycle all declined items through a local vendor" - this is a lie. They keep the items and sell them. They have stolen my items. Anyone else who has had this experience needs to file a complaint with the better business bureau as this practice is not stated on their website. I'm also considering filing a class action lawsuit.

THIS IS A HORRIBLE WEBSITE. I ordered a waterproof case for my iPhone 6. I got in the pool today and wanted to take a underwater picture. NOPE THE CASE WAS FAULTY AND BROKE MY PHONE WITH WATER. They then told me that in order to get a refund I had to contact the seller. DO THEY HONESTLY THINK A SELLER WOULD WANT TO BUY ME A NEW PHONE? I dont think so. http://www.ebay.com/itm/For-iPhone-6-iphone-6-Plus-Waterproof-Case-Cover-Shockproof-Dirt-Snow-Proof-/*******035?var=&hash=item33a0ce9c1b THAT LINK IS THE CASE DONT BUY IT. ITS FAKE.