eBayReviews 3,487

Bought loads from Ebay over the years and never had a hassle. However when trying to sell! It used to be so easy but not now, nothing is where it should be "Reserve Price" for example, it used to be there by default, there is an add feature but when you go there and tick the Reserve Price box and save it it doesn't appear in the listing! Also I moved from UK to Australia years ago, I got my account switched across but my listings wanted me to put UK post code and wouldn't let me change it to Australian one, not to mention the hundreds of attempts to get the listing right with error messages that didn't make it clear what they wanted or gave no option to fix. I sold 6 things online for free via Gumtree while trying to get one listing on Ebay (I cancelled it as it got dark and had enough). Its is an absoloutly terrible tool to use to sell stuff on they make a simple process far too complicated and the fees are well above what the market rate is or should be. I have been double billed in UK pounds and Australian dollars and so sick of speaking to Ebay reps to fix things or to ask them to fix things they told me they had! Hundreds of frustrations when dealing with them or trying to post something to sell its SO SO HARD. So much easier to buy but thats been a while so maybe not. I would certainly NOT recommend Ebay for anyone wanting to sell online try the online classifieds instead.

Terrible crap service if I didn't like to buy things online I would certainly never use it again it sucks...

JUST A FRAUD AND WASTING OF TIME... They gave me a coupon wotth 250, which can be used on a minimum putchase of 350. I had ordered a micro sd card worth 489, they said to deliver it within 10 days. But when i didnt gt it till 20 days, i call them and enquired about my product, they said it will reach within few days and it is with the courier company (Aramex), so i call the courier Aramex and that bull $#*! courier company keeps promising me that they will deliver my product as soon as possible and these courier company took 20 days (in 20 days i call them for 15-18 times) and after 20 days they sent me a text saying that my product has taken back by the seller and if i want to get my product then i had to contact ebay,
I call e bay and said about my problem they said me that i will gt my product by raising e bay guarantee claim, i claimed it and got a paisa pay id. They said that they will contact me within 5 days bt even after 15 days they didnt, so i call them and asked about my e bay guarantee claim then they said that they will not provide my product. So after wasting my 2 months of time and money on phone calls, i got nothing... so please beware of such frauds.

The $#*!ing services ebay provided, they cancel my product without any reason. My product was placed but they cancel my product. Below details are of my product.

Courier name: BLUE DART
Airway Bill Details: *******0165
PaisaPay ID *******5121

Ebay provided poor customer services, less quality product, and make fool customer by saying we are doing this and that and in last they said sorry we cancel your product. Now what can I do by there $#*!ing sorry

Ever hear of Ali-Expess.com? Well, it's China's e-bay or so like it, but BIGGER! Did you know that e-bay is just a pawn in the game of chess? Ever wonder how new items are so cheap and you can't afford to sell yours for a profit? China produces about 70% of all manufacturing that comes to us in the U.S. There is a conglomeracy of China products based in California that China sellers use from a HUGE warehouse so they can ship items on e-bay faster rather than from China, a new one but much smaller has opened up here in N. Y. After doing much research, I now use ebids.net to sell on and Ali-express.com to buy from, ordering direct and bargaining with the seller using e-bay as a tool. E-bay is just another middleman who has gotten too big for their britches, making money buying and selling products on their website. Amazon is a true leader in selling products and is U.S. not from China based. E-bay is just another website that does not care about you or me but still must not conform to regulations as they hold themselves not responsible as per their agreement policy. We can complain all we want and lose money to e-bay but, it is up to us to do our homework and look out for ourselves. Shop around people, make offers to sellers privately and sell on the 2nd biggest selling site to help e-bay monopoly. Wall-mart has the best prices if you settle for their brands and Ali-express if you can wait the extra time on shipping putting the big time sellers out of business. P.S. China will sell from their warehouses but will not let us use them in the United States. To buy quantity, use Alibaba.com and warehouse yourself if you have the room. Please share these websites with others.

Ordered a refurbished nutribullet juicer a month before from ebay seller (repair workshop etc) but after following up with seller and visited local post office got the broken item and when approched seller, such a pathatic customer service i have never expected. Such a worse exp. The item got delivered to selller 5 days ago but till date no answer from seller. They just sell the item and forget everythng. I have gone mad and frustrated and not gonna buy anythbg from ebay. Worse nightmare. Full of stress and mentally tensions. God know when the new item will be sent. I have spent $109.

I should have learned my lesson after selling a book and having it returned to me three months later because they buyer claimed it was not in the condition that I stated it was in the listing. Seriously? The person obviously used it for their class and either dropped the class or could have even finished it, then returned the book to me. Half.com automatically pulled the money out of my account. Of course, the book came back in much worse shape than I sold it and I was out all of the money I spent on shipping it as well. Recently, I had a buyer who claimed that the book was "damaged" in shipping, claiming that they pages were torn. It was a hardbound book bound in bubble wrap and shipped thru the United States Postal system. Unless someone opened the package and pulled the book out and ripped the pages, there is no way there were torn pages from shipping. Anyone who has sold on this site knows they only give you a tippance for shipping. The actual cost of shipping via media mail, as they claim they're covering, is always higher, and tracking, insurance, etc. is out of your own pocket. This buyer wanted a refund WITHOUT shipping the book back to me! Of course, half.com wrote to tell me that the buyer filed a "buyer protection claim" and is going to send the book back to me. They also said they WILL deduct the money from my account should I refuse delivery of the book. Why would I do that? I'm hoping to get SOMEthing back, and then I'll sell it on Amazon or somewhere else. Any suggestions? Would have been better to sell it back to the college bookstore!

Ebay has no consideration what-so-ever for the seller. A buyer can return an item even if the seller does not accept returns and the description was 100% accurate. Whenever a buyer returns an item whether you accept returns or not it affects your seller rating which can cause more fees to be charged as well as less views for your item. Ebay charges 10% of your total sales as it is which is outrageous for how poor their customer service is towards sellers. Also it takes hours just to reach an Ebay representative over the phone who will more than likely have no answer towards your problem. They will most likely tell you that you are just $#*!ed. Worst site you could possibly sell on. They definitely need new management as well as a change to their Ebay policies. With how $#*!ty their customer service is they should be charging no more than 5% of total sales. Either way they really don't care if one seller is kicked off considering the huge cut they get just for letting you post on your website and using bots versus actual employees to resolve seller/buyer conflicts.

They take a fee to sell your book on their website, but I'm not sure what it goes to pay for as their customer service is horrible. I sent in an email to change my bank listing information where they would be sending payments. I got a sketchy phone call more than a few days later from someone claiming they were going to help me change my payment bank account info. This is sketchy at best as the woman did not indicate this was why she was calling. With all the scam artists calling to try to steal info out there they need to train people better on how to reassure people they are calling that who they are and why they are calling. Or maybe send an email indicating how we will know what to expect or to even expect a phone call to begin with. I explained my situation to the agent who did not understand what I was saying. She basically kept repeating herself as if reading from a book indicating how to respond to certain questions. Like talking to a poorly programmed robot. Asked to speak to a supervisor who understood what I was asking but was horribly rigid about the rules. When I explained that my old bank account still exists but is no longer in my name she explained there was nothing they could do and I should call the bank to have them transfer, except my new account is not w/ the same bank. They said the system is automated and there is nothing they can do. I asked to speak to her supervisor (we are 2 levels up now) and at least got someone how was willing to admit that something else could be done. Looked and claimed there wasn't anything he can do. As someone who used to work for major company's in customer service there is always something you can do in a system. Maybe it requires a certain supervisor passcode or a special work around in the system but there is always something. They said I should talk to the person who has the bank account, but given that I am paying them a fee to use their service I shouldn't have to. And not to mention not everyone would be able to do that. What if I was a previously abused woman and the account was under my abusive ex husband's name? Not helping me (thankfully that is not me) could lead to a lawsuit. Ridiculous. I will be posting this review everywhere I can.

I have been an EBay purchaser for many years, but this relationship is now coming to an end. I have found that in the past year or so, EBay DOES NOT SUPPORT, the purchaser. They permit too many scammers and have created such a complicated, and cumbersome process to file a claim. Their complaint, resolution and refund process has become impossible to work with. Another problem is that sellers are often "Suspended" without prior notice to the purchaser, leaving a purchaser without any recourse for a refund. So far in 2015 I have lost sever hundreds of dollars due to EBay not supporting the purchaser.

EBay has become disreputable and a supporter of fraudulent Asian sellers. Shame on EBay!

I ordered an item of clothing from the site, www.liketwice.com on 7/30/15, and received a confirmation email the same day, then a second email confirming my order had been shipped on 8/4/15. The shipping service was DHL, with a tracking number provided. I tracked the shipment for several weeks, and every day it stated DHL was waiting for the package to be dropped off at the shipping site. Last week the tracking number stopped functioning, and I contacted DHL who stated they never received the package from www.liketwice.com. I attempted to contact www.liketwice.com to resolve the issue, however they have since closed down and merged with eBay Valet. There is no way to contact the company regarding orders not received.

I have since filed a complaint with the Greater San Francisco BBB, and I suggest everyone who has had a similar experience do the same. The website to do so is listed below:

http://www.bbb.org/greater-san-francisco/business-reviews/general-merchandise-retail/like-twice-in-san-francisco-ca-*******/complaints

For years I have had a successful small business on eBay. (MyPinkPorch). Over the last year and a half, my sales have plummeted and this year I am barely selling a thing. Something has changed in the way eBay is now conducting it's business. I am running my business as I always have so why the big drop off? I think maybe eBay prefers big corporate business that sell hundreds and thousands of items every month and is not so interested in "small independent sellers" such as I. Seems my items no longer get the exposure they used to and hence sales are very sporadic at best. Maybe it's time to consider another venue to sell my handcrafted products?