• eBay UK

eBay UK

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

eBay UK has a rating of 1.59 stars from 191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay UK most frequently mention customer service, negative feedback, and tracking number problems. eBay UK ranks 677th among Marketplace sites.

  • Service
    56
  • Value
    53
  • Shipping
    47
  • Returns
    47
  • Quality
    45
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
25
24
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • No seller protection and dreadful customer service - do not use them!
How would you rate eBay UK?
Top Positive Review

“Best product selling”

asad k.
4/20/22

I love this product and best product i love it this is my best experience you are the best seller in the ebay

Top Critical Review

“Ebay money stolen”

CH S H.
12/15/23

Honestly, its very poor platform to sell products. I sold my items and Ebay stop my payments, There was nothing wrong from my side, i gave them proof, But Ebay didn't give me my payments, Now they told me i will get my money after 6 months so very bad experience. New seller should be careful, Because anytime ebay can block you and stop your payment coming from customer and it left in ebay account

Reviews (191)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34)
Thumbnail of user asadk33
1 review
0 helpful votes
April 20th, 2022

I love this product and best product i love it this is my best experience you are the best seller in the ebay

Service
Value
Shipping
Returns
Quality
Thumbnail of user huldad
49 reviews
95 helpful votes
June 13th, 2017

Really nice and i love that you can find one of kind things there...! And they are really fast and always the ready to help and do anything for you, if you ask. :) I'm really happy with them...!

Thumbnail of user cordialt
5 reviews
55 helpful votes
January 21st, 2017

Wrote a review on this mega market from a seller's perspective (Dealing with company policy & how to get your feet wet). Nonetheless reading similar reviews i came across many 1 star reviews and reading it, i realize a seller's nightmare. Mostly people were upset because they do not read. Ebay usually offers several of the same item from diverse sellers. It is a marketplace that is very rigorous for sellers to pass. So when consumers are not even willing to choose carefully then blame the seller is bluntly stated pretty lame. With that out of the way, if you research your item and research your seller you will see clear pattern of someone you want to or not want to deal with. Just like in "real life" when you walk in a store and the "vibe" you get is similar to the sellers feedback on ebay or how their inventory appears... SO as a shopper, take your time. Watch items, research how much they sold for and if you are patient you will find hard to find items for fraction of the cost of retail. Remember ebay sellers want you to have a good experience because their status depends on it :) So overall ebay is a pretty safe marketplace to do business on and even if there is a small hickup that usually can be worked out with the sellers before ebay has to step in. Have fun. Join the future. Big box stores will be a thing of the past before we know it. Last but not least i have purchased hundred items on ebay over last decade and 99% accuracy/great condition. Just gotta read a little. :)

Thumbnail of user williamm1523
4 reviews
14 helpful votes
February 1st, 2020

Always happy with purchases both with quality and delivery time. Prefer it over amazon and no hassle checking out

Thumbnail of user shanem54
6 reviews
20 helpful votes
April 11th, 2016

Great shopping on-line but when i comes to selling be very careful as you can get into debt like i have when things are automatically re-listed if you tick the box. But overall i think they could be a little bit more fair regarding listing fees and also regarding holding funds as a new customer /seller but they still like taking their fees thats what is really frustrating. But as a buyer great site 100% recommend Shane, Manchester uk.

Thumbnail of user rosinap3
3 reviews
20 helpful votes
January 9th, 2018

Keep away do not ever buy from ebay seller -super-mxw. You will never get your items and its hell to try get a refund. He will answer your messages but you will get the same message over and over again he doesnt understand english or pretends not too when it comes to paying back what is yours. 11 months i ve waited for my parcel to this day still not arrived and for 8months im trying to get a refund. He will that the mickey out of you sending you back messages with nothing more than a sad face very unprofessional and rude for a seller towards his customers. Please stay away the stress is not worth it. This seller shouldnt even be allowed to sell. Beware stay away.

Thumbnail of user dannyc24
24 reviews
76 helpful votes
June 26th, 2014

An Ebay beginner's, beginners guide to Ebay

Yes, a site to find everything you need, everything you don't need and everything you didn't know you didn't need. I've used it for a little while now but am still on a learning curve; god how I hate that term!

Ebay is a wonderful institution but before we gaze lovingly in awe at its wonders, lets get the grey matter set. I have found exceptional bargains and not just by bidding but also in "buy now"(a phillips 920 shaver for £40.00, rrp about £160.00). Bidding for items indiscriminately can lead to disappointment, anger, less money and looking a pratt when your friends and loved ones find out. Do your research, check the cheapest price you can buy an item for. Set your maximum price and stick to it, if you lose that one, there's usually another around the proverbial corner; I've seen a "used" (one careful owner, used by a bread-hating little old lady type) breadmaker sell for a good deal more than the exact same new one would cost. Also, think postage! Sad I know but we must all think postage at sometime in our lives.

And finally, ever wondered what Ebay stands for? Go on you secretly have, haven't you. Anyway originally Echo Bay Technologies but the web name Echo Bay was taken, so second choice Ebay. Go on admit it you really wanted to know that.

Thumbnail of user raphaela5
10 reviews
3 helpful votes
January 21st, 2015
Thumbnail of user johnh369
3 reviews
5 helpful votes
October 13th, 2015

Top class service from the best website out there

Thumbnail of user robertw82
10 reviews
32 helpful votes
February 12th, 2014

I have had a real good experience with this website. EBay is really good to use and you can find what you need whether if the items you are looking for are modern or ancient. I would really recommend this to a friend no problem at all.

Thumbnail of user elenap11
3 reviews
4 helpful votes
May 30th, 2014

I have ordered different things from the above site and I was really satisfied is always
Prompt and efficient to anything you ask for and everything arrives in good packaging
And as said when you make the order. I really recommend it.

Thumbnail of user kumarm
98 reviews
406 helpful votes
October 12th, 2015

You can get massive deals on this site well known for it. But have to be careful and use only the Ebay special star sellers or get conned. I had a bad experience with one of the sellers so most definitely be careful. Received fake items and no refunds possible cuz the seller went off after the quick bargain price sale. One of the best sites for bargains. Recommended.

Thumbnail of user danielj95
3 reviews
6 helpful votes
August 30th, 2017

One thing best about eBay is they always care for their customers and always respond them on time. Although I trust on their products quality but I am even sure if I ever get any problem they will sort it out.

Service
Quality
Thumbnail of user maryamk4
1 review
2 helpful votes
February 15th, 2017

The clothes are quirky and unique, reasonably priced. I would buy from just-me co again.
The customer service provided by the seller was great i received my item within the week it was hassle free and a quick process.

Thumbnail of user debie6
1 review
2 helpful votes
August 11th, 2016

Used eBay for a while have and have now been conned I sold item buyer signed for item on receipt but 5 days later decided the item was broke? Item was I excellent condition but Took 5 days to say item was broke eBay took his side n refund him I have not received item back the buyer has very bad feedback cancelling orders saying never recieved item or having item for a while then saying its damaged for a refund wish I had read this before selling to him dishonest buyer but eBay still took his side disgusting I've lost out completely no item plus they took his full refund £82 will never deal with eBay again biggest load of $#*! I've heard in my life from them I feel violated and ripped off so BEWARE using eBay they are not helpful only to ppl who want to rip ppl off it seems will never use eBay again disgusting

Thumbnail of user aniaf
3 reviews
4 helpful votes
December 23rd, 2013

One of the best shopping experiences on the net. What I liked about them best of all is buyer protection. If something goes wrong, I have a chance to get my money back. No negative experience so far!

Thumbnail of user andp1
3 reviews
7 helpful votes
September 1st, 2016

I like ebay it is my favourite online shop

Thumbnail of user graceoluchia
2 reviews
2 helpful votes
June 2nd, 2016

Items do arrive on time and honest

Thumbnail of user ivanc32
2 reviews
3 helpful votes
Thumbnail of user paladina
6 reviews
25 helpful votes
February 9th, 2011

Like all classified sites, ebay has its share of scammers and share of touts. They are not alone though and they do take "Trust & Safety" seriously. Touts put tickets on eBay becasue people want to buy them - that's what a marketplace is.

I have found eBay to be very useful of the years. I'm not a massive user but I've made around 50 purchases and I've never been scammed yet. Just be careful, use your common sense and you'll find eBay is a fantastic place to find what you need.

Thumbnail of user alexd41
5 reviews
4 helpful votes
April 1st, 2014

Abso loveso it i am always on this site for loads of stuff

Thumbnail of user tarikk5
2 reviews
7 helpful votes
February 16th, 2015

Loved it better than amazon

Thumbnail of user matthewc65
6 reviews
11 helpful votes
December 30th, 2015

Bought a number of times from ebay and was always satisfied. Obviously one has to use common sense when buying from 3rd parties.

Thumbnail of user sukik
Suki K.
5 reviews
11 helpful votes
January 20th, 2014

Just returned to ebay recently after a long period away from it. Have to say they are even better than before. And customer service when i needed help putting item sup for ale was top rate.

Thumbnail of user emilyj5
3 reviews
24 helpful votes
November 23rd, 2012

Great site! I have bought so many useful things there and I have had no problems with payments, delivering or any other services. You can find there almost everything you looking for. If I had something for trade I would sell it there as well. It is very secure way for trading.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

How do I know I can trust these reviews about eBay UK?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about eBay UK?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business