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  • EastClothes

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Overview

EastClothes has a rating of 3.08 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. EastClothes ranks 281st among Wholesale Clothing sites.

How would you rate EastClothes?
Top Positive Review

“This place has so many nice cthoes”

Muhammed a.
8/13/13

This place has so many nice cthoes. It took me a long time to find what I wanted. I ordered here and I got my item really fast. When I received the package. I was worried about the quality at the first place, but I gave up my worry after opening the package and feeling the real object. Great price and satisfied quality! It was really a bargin! An awesome shopping experence! Looking forwad to their next season stuff. Believe me I will order more clothes next time! 

Top Critical Review

“Customer care lets down the clothes.”

Ann B.
2/2/18

Unfortunately, the web site showing clothes availability is not updated appropriately. My order has been both 'confirmed' and 'is being processed' via emails then the clothes do not arrive. In chasing up my orders (twice) I was told 'no-one else has complained about this happening'. What a basic error in customer care talk. As a public service assessor I recommend that EAST review their customer care training. Pity, because the clothes when they do arrive are in my experience good quality and wash well. I hope this emailed review is actually posted and some action is taken by EAST - with changes, not just words.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user muhammeda7
1 review
1 helpful vote
August 13th, 2013

This place has so many nice cthoes. It took me a long time to find what I wanted. I ordered here and I got my item really fast. When I received the package. I was worried about the quality at the first place, but I gave up my worry after opening the package and feeling the real object. Great price and satisfied quality! It was really a bargin! An awesome shopping experence! Looking forwad to their next season stuff. Believe me I will order more clothes next time!



Thumbnail of user summerc
1 review
1 helpful vote
August 13th, 2013

Well this is the first time I order online from abroad, and I must say that this won’t be the last time I purchase from Eastclothes.com! I ‘m quite satisfied with what I’ve got, you know, it’s not even possible to buy the same clothes with what I got from Eastclothes.com. Both the price and customer service were so amazing! BTW, some clothes I got runs a little small but it’s ok. I am fit enough to put those on. I saw a lot of new arrivals today, and I’m planning on my second order now. Can’t wait to receive my new purchase!

Thumbnail of user robbieb25
1 review
2 helpful votes
January 7th, 2015

Zero stars, Don't waste your money and time shopping from this garbage of a company. This is a terrible company and when I tried to put in reviews on their website, it didn't let me. The website said, because you used the word" terrible company", that the review could not be published. Shipping was late, response was late, and I had to pay more than $40 just to throw it back. Then they took out an additional $10 as "shipping fee". For what? I already wasted 40 bucks to ship it back. All the items I bought were not as described, very poor quality, looked like used clothes. Plus, the pictures of clothes on their website I've seen on other websites. Bottem line, EastClothes is fake, so buyer beware!

Update: I just saw a response from Eastclothes, saying that orders over $99, shipping is free. My order WAS over $99, and I was still charged the shipping fee. Their comment is laughable! What a freak company that would lie directly to its customers."

Thumbnail of user danielley2
54 reviews
292 helpful votes
September 24th, 2014

I spent 100.00 on this website its amazing and cheap love it

Thumbnail of user lauras86
1 review
0 helpful votes
June 2nd, 2015

I recently made a purchase on EastClothes and regret it as soon as the order came. The sizes were NOT just to size, so if you're a Medium you will need to get a Large or XLarge because the clothes are not made for WOMEN, more like children. They don't even have a sizing chart on their website, so forget trying to guess what you typically are because regardless, it won't fit. What makes it even worse, if the sizes don't fit they refuse to pay the shipping for an Exchange & if you live in Canada then forget it because shipping something back to the company cost 10x more than the clothes. Absolutely a waste of money!

Thumbnail of user bugzk
1 review
3 helpful votes
February 19th, 2014

Spent over $100 to get express shipping a week ago & my order still hasnt even been shipped out my anniversary is in 3days & my package will not make it in time very disappointed i dont recommend this site to anyone & i really want my refund

Thumbnail of user annb165
3 reviews
0 helpful votes
February 2nd, 2018

Unfortunately, the web site showing clothes availability is not updated appropriately. My order has been both 'confirmed' and 'is being processed' via emails then the clothes do not arrive. In chasing up my orders (twice) I was told 'no-one else has complained about this happening'. What a basic error in customer care talk. As a public service assessor I recommend that EAST review their customer care training. Pity, because the clothes when they do arrive are in my experience good quality and wash well. I hope this emailed review is actually posted and some action is taken by EAST - with changes, not just words.

Thumbnail of user nanim
1 review
3 helpful votes
June 7th, 2014

I love this site. I recieved my item and they are awesome!

Thumbnail of user katiek7
1 review
5 helpful votes
February 7th, 2014

DO NOT BUY FROM EASTCLOTHES. All good reviews are fake. If you order anything you will not receive your items. I paid $60 OVER A MONTH AGO and the order has STILL NOT BEEN SHIPPED.

Thumbnail of user crysl
1 review
4 helpful votes
February 26th, 2013

I order clothes from this website and never got a confirmation email or any shipping information. I waited 2 weeks! I even sent a message through their website. I finally opened a dispute on PayPal. I stated in all my messages to provide me with information for my order or give me a refund. After opening a dispute with PayPal they decided to give me a refund. Be careful with this site. I gave it 2 stars just in case my experience was a fluke and situations like mine do not normally occur. By the way, I had ordered something from another overseas website a few days after my order at Eastclothes.com and received confirmation and shipping information promptly. My order at the other website was even delivered before the Eastclothes.com dispute was finished. Hope this helps.

Thumbnail of user melissab159
1 review
2 helpful votes
August 21st, 2013

I purchause for my fashion shop. And my customers like the designs so much. It really freshes my business, you know. I have to say the eastclothes has been my best business partner.

Thumbnail of user bryanc24
1 review
1 helpful vote
July 3rd, 2013

I just received my first order. The clothes look great overall.

One of the six shirts I ordered didn't fit me well. The FedEx package came with some paper work for a different order so that freaked me out a little but the actual contents of the package is what I ordered.

Thumbnail of user nathalies
24 reviews
29 helpful votes
January 28th, 2013

I bought two times now. Everything went good. Yesterday I bought 3 pants and a t shirt, but the shirt wasn't in stock anymore so they said that they put the money on my account (online), I could aso choose for paypal, they even gave me the shippingcosts back. I ordered two package, because of the import duties. I can't tell you anything about the quality but I think you get quality for the price you pay, i will keep you up:)

I finally god my clothes by Fedex. I placed my order the 25th and I already got the package. Very good and thick dress (an s is xxxs according to me). I will buy other clothes over there :) I paid 47 dollar for one dress, a jeanspants and a shirt plus the shippingcosts included 46 dollar

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