EastBridal

I ordered my wedding dress from EastBridal. While I was a little concerned that the dress had to come from China and my wedding is in November they were very responsive when I emailed them and told them my concerns. The dress arrived two days ago and it's beautiful. Some minor alterations need to be done, the dress is a little to long and I'm not wearing heels, I have a seamstress friend who will do the alteration for me. Beautiful dress. Excellent Customer Service. Timely shipping.

I ordered my wedding dress which was supposed to ship within 16 days. When I didn't get the email that it shipped within that 16 days, I emailed East Bridal and asked if my dress was almost done. They gave me an expected ship date of 30 days after order. I asked them what happened to 16 days and I got my dress a little sooner. What a nightmare. I ordered a size 10, and ended up receiving a 4 or 6. I took it to a seamstress and she opened the lining and told me the dress was not custom made, it had been taken in. She could take some out, but not enough for what I needed. I am now stuck with a $175 dress I cannot wear. I ended up getting one from White House Black Market and having it shortened. Love that store and should have gone that route in the first place. DO NOT order from East Bridal.