• Electronic Arts

Electronic Arts

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Overview

Electronic Arts has a rating of 1.49 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Electronic Arts most frequently mention customer service, and worst company problems. Electronic Arts ranks 253rd among Video Games Other sites.

  • Service
    79
  • Value
    78
  • Shipping
    51
  • Returns
    60
  • Quality
    74
Positive reviews (last 12 months): 1.9%
Positive
1
Neutral
1
Negative
51
17
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Now when I log into EA to contact their customer support I'm stuck in a loading screen.
  • If ea decides to lock you out of your account, there is nothing you can can don to fix it!
How would you rate Electronic Arts?
Top Positive Review

“They knew how to make games”

SeanLoi L.
1/3/24

I'm just thankful to the company for childhood, starting from their NFS video games series, ending with the Sims which I also admired playing back in the days. Unfortunately, they have stepped away from the development of the NFS and that's a pity, cuz these guys really knew how to create remarkable videogames. I wish I had at least one opportunity to play some video games from them which would be of the same quality, with the same thrilling plot and awesome cast as it was two decades ago.

Top Critical Review

“Corrupt Consumer-Neglectful Cooperation”

Cameron B.
3/7/24

If I could leave a lower rating I would because Electronic Arts consistently and habitually prioritizes profit over any other business, game development, or moral responsibilities. If you ever plan to play any of their mediocre game you are required to have an EA account in order to access any online features which would not be a problem on its own if Electronic Arts did not routinely disable accounts without warning removing any online functions from their games as well as any future EA games to be released or bout out.

Reviews (183)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer support (5) account (10)
Thumbnail of user seanloil
6 reviews
1 helpful vote
January 3rd, 2024

I'm just thankful to the company for childhood, starting from their NFS video games series, ending with the Sims which I also admired playing back in the days.
Unfortunately, they have stepped away from the development of the NFS and that's a pity, cuz these guys really knew how to create remarkable videogames.
I wish I had at least one opportunity to play some video games from them which would be of the same quality, with the same thrilling plot and awesome cast as it was two decades ago.

Thumbnail of user taylors225
6 reviews
6 helpful votes
September 24th, 2019

Just incredible and thank you so much for the NSF series. It's a whole history, an era, my youth. I learned to drive in your games =) wow! Thank you!

Thumbnail of user olesenc
4 reviews
0 helpful votes
March 1st, 2017

A little bit expensive but I am gamer in my blood so, I would buy any game that is attractive to me no matter how much it is cost :) overall very good!

Thumbnail of user maxa34
Max A.
1 review
3 helpful votes
April 10th, 2017

Ordering with this shop is convenient. The latest EA sport games are here at my place right when I want them because of fast delivery and convenient way of cooperation. Recommend using this service for all those game fans around!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexb191
3 reviews
0 helpful votes
January 31st, 2017

Awesome games! Fifa is the best football game I have ever played, every year I take new Fifa for me and my kids: DDD

Thumbnail of user moniqueo8
3 reviews
4 helpful votes
December 22nd, 2017

I love their FIFA series with my whole heart. Best time spend with my bf on playing games, and I dont care about stuff going around the company.

Thumbnail of user dutchv
8 reviews
12 helpful votes
July 7th, 2016

I don't know what or where I would be if I hadn't enjoyed EA products in my younger years. FIFA, Madden, Knockout Kings, Battlefield, NASCAR, Harry Porter, Burnout, Need for Speed, SimCity, Delta Force, NBA Live, the list is endless.

Tip for consumers:
Ask for recommendations before buying,no matter what the genre of games you seek.EA are the best,but a very few of their releases have been a little below stellar

Service
Value
Shipping
Returns
Quality
Thumbnail of user terryb132
2 reviews
4 helpful votes
July 17th, 2017

I am gamer my whole life. EA is definitely the best company I've ever seen for games, purchaseing games from their platform has never been easier.

Thumbnail of user orsenl
3 reviews
0 helpful votes
April 5th, 2017

I am fun of EA like forever, my friends and I are playing FIFA since 2000, every year is better and price seems to be just fine.

Thumbnail of user pault105
5 reviews
6 helpful votes
May 27th, 2016

I don't quite get why EA get so much hate from so called gamers!
EA releases quality games, and unlike one of their main competitors don't hide content behind paywalls (like Destiny's The Taken King DLC, Call of Duty 4 Modern Warfare etc)

Thumbnail of user pauls325
10 reviews
12 helpful votes
July 1st, 2016

No one in my opinion does a sports game better

Thumbnail of user greglyno
6 reviews
12 helpful votes
October 4th, 2016

Good to go

Thumbnail of user francinem3
20 reviews
14 helpful votes
November 19th, 2015

They're aaaaawesommme!

Thumbnail of user juliana47
8 reviews
8 helpful votes
February 15th, 2015
Thumbnail of user andreak22
1 review
3 helpful votes
November 7th, 2013

I had an problem with changing my email address for an account I had with them and after not being able to find their answer in their knowledgebase, I registered for a callback. They called me back within 5 minutes, even though I am not based in the US and stayed on the phone with me for more than 20 minutes until my issue was fully resolved. Thanks EA... that's what I call great service!

Thumbnail of user gabriell98
7 reviews
6 helpful votes
May 14th, 2015

As melgor lanadora de b jogos do momento

Thumbnail of user theodores19
4 reviews
5 helpful votes
19 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

We exist to inspire the world through Play. Electronic Arts is a leading publisher of games on Console, PC and Mobile.

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