• Electronic Arts

Electronic Arts

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Overview

Electronic Arts has a rating of 1.5 stars from 181 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Electronic Arts most frequently mention customer service, and worst company problems. Electronic Arts ranks 357th among Video Games Other sites.

  • Service
    78
  • Value
    77
  • Shipping
    50
  • Returns
    59
  • Quality
    73
Positive reviews (last 12 months): 1.8%
Positive
1
Neutral
1
Negative
53
17
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Now when I log into EA to contact their customer support I'm stuck in a loading screen.
  • If ea decides to lock you out of your account, there is nothing you can can don to fix it!
How would you rate Electronic Arts?
Top Positive Review

“They knew how to make games”

SeanLoi L.
1/3/24

I'm just thankful to the company for childhood, starting from their NFS video games series, ending with the Sims which I also admired playing back in the days. Unfortunately, they have stepped away from the development of the NFS and that's a pity, cuz these guys really knew how to create remarkable videogames. I wish I had at least one opportunity to play some video games from them which would be of the same quality, with the same thrilling plot and awesome cast as it was two decades ago.

Top Critical Review

“Corrupt Consumer-Neglectful Cooperation”

Cameron B.
3/7/24

If I could leave a lower rating I would because Electronic Arts consistently and habitually prioritizes profit over any other business, game development, or moral responsibilities. If you ever plan to play any of their mediocre game you are required to have an EA account in order to access any online features which would not be a problem on its own if Electronic Arts did not routinely disable accounts without warning removing any online functions from their games as well as any future EA games to be released or bout out.

Reviews (181)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer support (5) account (10)
Thumbnail of user noec11
1 review
0 helpful votes
March 19th, 2017

EA products were ones of the best since the very childhood for me - loved playing their games. But the recent Preorder and "we made it a beta - test it and lose user experience" tactics are making me sad... This is an unknown outcome in the end - the games are still made kinda good but together with those you receive some serious frustration at the start. 4/5 yet.

Thumbnail of user rosss51
8 reviews
12 helpful votes
April 13th, 2016

I love FIFA, but the amount of money I spend on packs is insane. I calculated that in a month I spend around $300 when I play FIFA. It is so addicting, I actually hate myself for it. Be careful when buying any EA game. You may be forced to spend a lot afterwards.

Thumbnail of user ntebom
2 reviews
4 helpful votes
February 21st, 2015

I enjoy them they have good graphics

Thumbnail of user peterl99
69 reviews
483 helpful votes
19 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

We exist to inspire the world through Play. Electronic Arts is a leading publisher of games on Console, PC and Mobile.

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