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Claim Your BusinessDealeXtreme has a rating of 1.76 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DealeXtreme most frequently mention customer service, tracking number, and credit card problems. DealeXtreme ranks 232nd among Gadgets sites.
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Dx.com is a wonderful site to pick up bits and bobs, gadgets for the kitchen, parts for pcs, mobiles, usb keys etc The smart phones are cheap and worth a look at, some last a year (we got one for 40 euros) some up to three years and is still going (that one cost 98 euros)! Free postage, good customer service and a wide range of goods. Just remember that you get what you pay for most of the time, read the reviews that people have left. Never had any trouble with refunds or items not arriving. Well worth a look at!
I ordered gas struts fir a tanning bed. They took forever to arrive and had already gotten some when the finally came. They told me how to send them back for a refund. They received them back on June 10th. Today I get an email stating that they had only gave me back the tax of $2.80 on an over $50 order and charged the rest as a restocking fee! I would have just kept them if they would have told me this upfront and sold them myself to get the money back. Terrible wah to do business!
Tens of thousands of products... literally. Unfortunately, I don't think many of them are actually in stock, so delivery time and shipping time are out of this world! The prices though more than make up for it, as they have some of the cheapest prices for virtually any gadget you can think of, from toys to games to computer parts, etc. but it took almost 4 months for my package to arrive. I think their free shipping is sent by boat as a ground shipment. When I finally received the package, it had everything I had ordered... but still... 4 months. I'd give them 5 stars if the shipping time could be fixed up!
I started buying here just before discovering gearbest. The dx website is overpriced and has fewer items, although they are quite reactive. Would grate them with 3/5, as I had no bad nor positive experience. The quality of products was always different, so no unique opinion. Probably it is due to their competitive model of attracting more and more one-time customers.
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This 'everything under the sun' distributor has great prices and very interesting/entertaining to peruse through. The first shipment arrives within a satisfactory time (within 2 weeks) BUT if you have further shipments... they could arrive up to 4 weeks later. They are generally pretty good at completing orders in multiple shipments but in one case I did have to contact them and they shipped the goods within 2 weeks. Minor issue :)
I've bought from them several times without problems. But their communication is bad. They sent me a message saying that one or more items in my order are out of stock, and invite me to change or cancel them. However they do not tell which item(s) are those so I cannot actually do what they suggest. And the chat they offer is always busy and there is no email communication. There is a ticket communication which asks for obscure information such as SKU and this is mandatory. So there is no way of getting in touch with them.
I have ordered on dealextreme before, have good exprience. But this time. I try to place an order on dealextreme.com, before checkout I encountered some issue. I try to contact customer service via live chat, there is no one help me, alway show: Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
So disappointed
Though the site claims to have versatile shopping experience products, I have found so far is the updated inventory of the gadgets and electronics only! The "Dress category" is the worst, the products are hardly latest, everything seems outdated and the price which is claimed the lowest, is not the lowest, in fact, they are higher compared to Aliexpress's!
But I shop regularly here for the electronics items, and the quality is quite good for the price stated.
Tip for consumers:
You can get free 15$ store credit to shop in the site if you report the errors in the site!
I did shopping on this store for many years. You have to spend a longer time to wait than they promise you. Products are good and have a nice price
Lots of products, good prices (have been better), negative only the slow delivery here in Brazil has reached almost 3 months.
Got some free shipping cables, of course the delivery time takes rather long from China. It has very low prices compared and if you do not have a hurry, it's a fine place to get it from. It eventually comes to your post box if small enough.
I've never, or will never buy an expensive or important electronic from this site, it's only for small, unimportant things like usb cables that you want to pay a dime for a dozen.
Tip for consumers:
Don't expect a fast delivery, nor order something you might regret. Remember it's all ''Made in China''.
I have bought two items from this site and i was impressed and they are for real.
Product quality varies significantly between items (some are very good, others are ridiculously bad) - while pricing remains very low on everything. Shipping time is pretty bad (expect at least a few weeks wait). Would only recommend buying items with reviews on other websites (reviews appear to be rigged). Free shipping is a plus but upgraded shipping seems to not help the shipping time at all. All tracking numbers I have received have never worked but the package seems to never fail to arrive (maybe I'm just lucky?). Overall, it's a decent place to spend a few bucks on and forget about (because the shipping times are so long).
This site sells Chinese products at good prices. The description of the items they sell sometimes omit key details, so you should do some research before committing to buy. If you can't wait at least 3 weeks (sometimes it can be two months), you must choose the express shipping. If something goes wrong, well, you're going to need a lot of patience; if is a cheap product, I advise you to swallow the bitter pill and consider it a loss; if is an expensive one, be prepared to pass through a long, painful ordeal. Customer support is BAD, as bad as you should expect from a communist bureaucracy: worst than this only at the airport in Havana, Cuba (I haven't been in North Korea, though).
In my experience, they always deliver orders, but you can wait months for it. I haven't ordered more than a half dozen items, mostly cheap stuff, and feel I got what I paid for. I do like the free shipping.
I never had any shipping (Croatia) issues and I don't care about shipping duration, I am patient enough.
But, however, if you encounter ANY problem with your product, don't expect too much help.
Why did I mention 'false advertising'?
Well, for a test I bought a UV mosquito catcher. Of course it did not work. So I put out a review explaining that mosquitos completely ignored the device.
And the review got bounced :). (This is my second negative review that got denied, so 2/2 :) ).
I did not ask for a refund or anything, just wanted to warn other buyers that it's just a pretty glowing ball that doesn't do what it advertises.
Thus beware...
This site has good deals on electronic gadgets, but shipping is definitely a pain.
Never once bought them, the price is not too cheap, fast and free shipping
Cheap, has some good bargains and a lot of rubbish. Free shipping to Norway, but shipping times as indicated on their site is a joke. I've been shopping with them for a couple of years, and always got what I ordered, in the end.
My last order placed 14 days ago was supposedly shipped two days later. However, it didn't show up on Singpost's site as trackable until a week after it was "shipped", and then only as a message that they were waiting for the package from the sender. They still do, almost two weeks after dx confirmed that my order was "shipped".
The site has user reviews of their products, but they can be very misleading. Among my good reviews which gets published, I've written 4-5 reviews on $#*!ty products, obviously giving them a crap rating. These reviews have all mysteriously disappeared without a trace.
Have experienced a few DOA products, but have never bothered to return them or demand my money back, as this would from what I read here probably end up nowhere.
You get what you pay for... I hope.
I am trying to buy a GooPhone Y5 on this page...
Does anybody know if they have them and if they can be trusted
DealeXtreme sells a wide-range of consumer electronics including iphones, tablets, video games, and other gadgets. Additionally, they sell apparel, beauty products, and car parts.
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