• DealeXtreme

DealeXtreme

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Overview

DealeXtreme has a rating of 1.76 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DealeXtreme most frequently mention customer service, tracking number, and credit card problems. DealeXtreme ranks 232nd among Gadgets sites.

  • Service
    43
  • Value
    46
  • Shipping
    45
  • Returns
    33
  • Quality
    41
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

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Critical highlights

  • The customer service representatives are clueless and are totally full of garbage.
How would you rate DealeXtreme?
Top Positive Review

“Good for the little things”

Melloney S.
2/26/18

Dx.com is a wonderful site to pick up bits and bobs, gadgets for the kitchen, parts for pcs, mobiles, usb keys etc The smart phones are cheap and worth a look at, some last a year (we got one for 40 euros) some up to three years and is still going (that one cost 98 euros)! Free postage, good customer service and a wide range of goods. Just remember that you get what you pay for most of the time, read the reviews that people have left. Never had any trouble with refunds or items not arriving. Well worth a look at!

Top Critical Review

“Robbed me”

Debra M.
6/11/21

I ordered gas struts fir a tanning bed. They took forever to arrive and had already gotten some when the finally came. They told me how to send them back for a refund. They received them back on June 10th. Today I get an email stating that they had only gave me back the tax of $2.80 on an over $50 order and charged the rest as a restocking fee! I would have just kept them if they would have told me this upfront and sold them myself to get the money back. Terrible wah to do business!

Reviews (328)

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customer service (63)
Thumbnail of user robt123
3 reviews
6 helpful votes
March 12th, 2014

Tens of thousands of products... literally. Unfortunately, I don't think many of them are actually in stock, so delivery time and shipping time are out of this world! The prices though more than make up for it, as they have some of the cheapest prices for virtually any gadget you can think of, from toys to games to computer parts, etc. but it took almost 4 months for my package to arrive. I think their free shipping is sent by boat as a ground shipment. When I finally received the package, it had everything I had ordered... but still... 4 months. I'd give them 5 stars if the shipping time could be fixed up!

Thumbnail of user vladsd
10 reviews
8 helpful votes
May 16th, 2016

I started buying here just before discovering gearbest. The dx website is overpriced and has fewer items, although they are quite reactive. Would grate them with 3/5, as I had no bad nor positive experience. The quality of products was always different, so no unique opinion. Probably it is due to their competitive model of attracting more and more one-time customers.

Value
Shipping
Quality
Thumbnail of user rajasamir
1 review
4 helpful votes
October 17th, 2014

Recall your special day and occasion with the attraction of delicious Cake and other amazing gifts. Send Cakes to Mumbai at affordable price through online and spread the aura of your emotion and indulgence. Dedicate your emotion with the marvelous yummy Cake in an occasion to see the smile of yourdear ones. In order to retain the long lasting memory of your loved ones you should do something unique and creative and romantic. Delight your loved ones with a wide range of remarkable Cakes.

Thumbnail of user deel12
4 reviews
6 helpful votes
January 23rd, 2013

This 'everything under the sun' distributor has great prices and very interesting/entertaining to peruse through. The first shipment arrives within a satisfactory time (within 2 weeks) BUT if you have further shipments... they could arrive up to 4 weeks later. They are generally pretty good at completing orders in multiple shipments but in one case I did have to contact them and they shipped the goods within 2 weeks. Minor issue :)

Thumbnail of user rogeriod
1 review
2 helpful votes
December 12th, 2013

I've bought from them several times without problems. But their communication is bad. They sent me a message saying that one or more items in my order are out of stock, and invite me to change or cancel them. However they do not tell which item(s) are those so I cannot actually do what they suggest. And the chat they offer is always busy and there is no email communication. There is a ticket communication which asks for obscure information such as SKU and this is mandatory. So there is no way of getting in touch with them.

Thumbnail of user shygs
5 reviews
5 helpful votes
June 27th, 2012

I have ordered on dealextreme before, have good exprience. But this time. I try to place an order on dealextreme.com, before checkout I encountered some issue. I try to contact customer service via live chat, there is no one help me, alway show: Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
So disappointed

Thumbnail of user maheshs12
27 reviews
188 helpful votes
January 30th, 2017

Though the site claims to have versatile shopping experience products, I have found so far is the updated inventory of the gadgets and electronics only! The "Dress category" is the worst, the products are hardly latest, everything seems outdated and the price which is claimed the lowest, is not the lowest, in fact, they are higher compared to Aliexpress's!

But I shop regularly here for the electronics items, and the quality is quite good for the price stated.

Tip for consumers:
You can get free 15$ store credit to shop in the site if you report the errors in the site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user andyt15
7 reviews
10 helpful votes
July 1st, 2014

I did shopping on this store for many years. You have to spend a longer time to wait than they promise you. Products are good and have a nice price

Thumbnail of user pedroa12
1 review
4 helpful votes
July 30th, 2013

Lots of products, good prices (have been better), negative only the slow delivery here in Brazil has reached almost 3 months.

Thumbnail of user sunt2
15 reviews
26 helpful votes
October 1st, 2015

Got some free shipping cables, of course the delivery time takes rather long from China. It has very low prices compared and if you do not have a hurry, it's a fine place to get it from. It eventually comes to your post box if small enough.
I've never, or will never buy an expensive or important electronic from this site, it's only for small, unimportant things like usb cables that you want to pay a dime for a dozen.

Tip for consumers:
Don't expect a fast delivery, nor order something you might regret. Remember it's all ''Made in China''.

Value
Shipping
Quality
Thumbnail of user kaygeen
3 reviews
5 helpful votes
December 6th, 2013

I have bought two items from this site and i was impressed and they are for real.

Thumbnail of user sookieb
2 reviews
3 helpful votes
August 29th, 2013

Well, the price is cheap. The quality is OK.

Thumbnail of user andrewn12
1 review
1 helpful vote
January 23rd, 2014

Product quality varies significantly between items (some are very good, others are ridiculously bad) - while pricing remains very low on everything. Shipping time is pretty bad (expect at least a few weeks wait). Would only recommend buying items with reviews on other websites (reviews appear to be rigged). Free shipping is a plus but upgraded shipping seems to not help the shipping time at all. All tracking numbers I have received have never worked but the package seems to never fail to arrive (maybe I'm just lucky?). Overall, it's a decent place to spend a few bucks on and forget about (because the shipping times are so long).

Thumbnail of user davida45
4 reviews
5 helpful votes
March 21st, 2012

This site sells Chinese products at good prices. The description of the items they sell sometimes omit key details, so you should do some research before committing to buy. If you can't wait at least 3 weeks (sometimes it can be two months), you must choose the express shipping. If something goes wrong, well, you're going to need a lot of patience; if is a cheap product, I advise you to swallow the bitter pill and consider it a loss; if is an expensive one, be prepared to pass through a long, painful ordeal. Customer support is BAD, as bad as you should expect from a communist bureaucracy: worst than this only at the airport in Havana, Cuba (I haven't been in North Korea, though).

Thumbnail of user michaeld258
1 review
1 helpful vote
January 19th, 2017

In my experience, they always deliver orders, but you can wait months for it. I haven't ordered more than a half dozen items, mostly cheap stuff, and feel I got what I paid for. I do like the free shipping.

Thumbnail of user titob1
1 review
1 helpful vote
December 17th, 2015

I never had any shipping (Croatia) issues and I don't care about shipping duration, I am patient enough.

But, however, if you encounter ANY problem with your product, don't expect too much help.
Why did I mention 'false advertising'?
Well, for a test I bought a UV mosquito catcher. Of course it did not work. So I put out a review explaining that mosquitos completely ignored the device.
And the review got bounced :). (This is my second negative review that got denied, so 2/2 :) ).
I did not ask for a refund or anything, just wanted to warn other buyers that it's just a pretty glowing ball that doesn't do what it advertises.

Thus beware...

Thumbnail of user anas192
12 reviews
36 helpful votes
May 24th, 2013

This site has good deals on electronic gadgets, but shipping is definitely a pain.

Thumbnail of user nury
7 reviews
14 helpful votes
May 16th, 2013

Never once bought them, the price is not too cheap, fast and free shipping

Thumbnail of user jamesfanm
2 reviews
3 helpful votes
May 27th, 2013

Really slow shipping...

Thumbnail of user knuth
1 review
2 helpful votes
November 13th, 2012

Cheap, has some good bargains and a lot of rubbish. Free shipping to Norway, but shipping times as indicated on their site is a joke. I've been shopping with them for a couple of years, and always got what I ordered, in the end.

My last order placed 14 days ago was supposedly shipped two days later. However, it didn't show up on Singpost's site as trackable until a week after it was "shipped", and then only as a message that they were waiting for the package from the sender. They still do, almost two weeks after dx confirmed that my order was "shipped".

The site has user reviews of their products, but they can be very misleading. Among my good reviews which gets published, I've written 4-5 reviews on $#*!ty products, obviously giving them a crap rating. These reviews have all mysteriously disappeared without a trace.

Have experienced a few DOA products, but have never bothered to return them or demand my money back, as this would from what I read here probably end up nowhere.

You get what you pay for... I hope.

Thumbnail of user maribelp1
3 reviews
4 helpful votes
September 25th, 2012

I am trying to buy a GooPhone Y5 on this page...
Does anybody know if they have them and if they can be trusted

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About the business

DealeXtreme sells a wide-range of consumer electronics including iphones, tablets, video games, and other gadgets. Additionally, they sell apparel, beauty products, and car parts.

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