Duluth Trading Company

Returns are expensive. Shipping is incredibly slow even if a large order. Stores can have a shirt for $70 that is on sale online for $31-$41. Refunds can take months. Another example of a great company until the founders sell out to some corporate behemoth. Quality and stitching is very very good. But they could massively improve customer relations. An order I made is still not here after 10 days. Free shipping, but when?

A salesperson named Betty was the most helpful person and is perfect for her job. She is definitely a keeper. She was patient with me, helpful, showing me the differences between sizes and offering her opinion which, by the way was correct. Not all salespeople are so willing to take the time to be so helpful. Thank you Betty. Also, everyone in the store guided me through setting up an account, telling me what I will be receiving and definitely making me want to go back soon!

We live in Hawaii and heard about Duluth. The quality of their products are wonderful. I ordered a large order for my husband for Christmas and one of the items a bit too big. The exchange was easy and quick. This is our favorite online company for great quality clothes. Highly recommend.

I'm generally satisfied with Duluth Trading products, but the Double Flex Jeans are outstanding! First the fit, with the flex waistband is very comfortable, and the length of the rise just right for a mature man. Love the extra pockets: over size coin pocket, extra back pocket on the left side, and the small extra pocket on the right hip is just right for my Swiss Army knife. Canvas backing at the hem is smart. Love these Jeans! I have 4 pair, 2 with flannel lining for our Norther winters.

I don't know what everyone's problem is but my family loves their products. I bought 2 pair of Flex Fire Hose pants for my son who drives for a living and he absolutely loves them. He and I both think these pants are very comfortable. They do shrink a little so keep that in mind. I like my Levi's, Wranglers, etc. but these pants are so much more comfortable and look good. Sorry I do not have my proof of purchase but I and my family are true customers. Denton TX store!

I have tried to find the right workwear to fit my small frame for years and have ended up wearing bulky and low quality stuff until now. I am so happy that ai have finally found a company that sees a need for women workwear. I am 110 lbs and 5.4" and finally have something that not only fits but is also made to last. Thanks Daluth

I just read the negative reviews on Duluth and felt I should share my great experience. Between ordering men's jeans incorrectly and a store mixup I was billed for three pair of jeans rather than 2 pair. I lost my paperwork so expected an unhappy outcome.The local Louisville, kY store manager and corporate customer service worked together, unraveled my transactions and immediately issued two credits. They patiently spent over over 1/2 hour because I had no paperwork. They were very pleasant, efficient and resolute in resolving my problem. I am very pleased with my experience with Duluth and my new jeans.

99% of all my clothes come from Duluth. Why not 100%? Grandma still buys me socks for Christmas. That's why

Very high quality durable products. Almost every shirt I wear is from them. Have never worn through any thing after many years of constant wearing.

I had placed an order. When I got home my package was in shreds! I found the pants (although torn). I called and explained that the delivery people didn't go by my request as to where to out the package. Also it was a gift (in less than a week). Today I came home and had a new pair! Thank you for saving my Christmas present! You made my day!

I buy my clothes from either LL Bean, Lands End, and Deluth. I have been buying exclusively from Deluth the past few years and you can't beat the quality of Deluth. They last years, and years. The fit is right on. Christmas shopping was so easy. I don't shop in stores anymore. I find what I want at Deluth. Yes, they cost more but are well worth the price. I am a mature women and the clothes fit me so well and keep me feeling young, Barbara from Western Massachusetts

5star rating with caveats and disclaimer:
I'm a huge Duluth fan and years of truly happy purchases: pants, jackets, vests, truck accessories, underwear (the BEST!) - check my previous purchases. These pants live up to all the promos - love the Fireflex stretches and burr resistant qualities - feel great - room where I need it.
Caveats: front pockets are not as accesible - more like jeans, not as deep - I carry tools, notebook, etc in my
Men's DuluthFlex Fire Hose Relaxed Fit Cargo Work Pants but this pair has too few and less capacity.
DisclaImer: I should have paid more attention to the details and to the photos and descriptions - that's on me.
Advice: pay attention to the above - it was all there - I'm just a fan of all their products I jumped the gun.
Buy again? Probably not, but again, that's on me. Other products? Go for it! Can't speak more highly of just about everything I've purchased!

Bought many pairs of pants from them I had a problem with a pair of jeans I bought called them up and they took care of it right away told me to send them back and they sent me a brand new pair no questions asked there are no bull guarantee it's just that there is not very many companies in the clothing industry that I know of that warranty they're clothing for a year no matter what you do to it they'lltake it back that in itself makes it a great company to do business with well worth the money I highly recommend buying products from them their pants are awesome The pants I've gotten I've got jeans and I've got fire hose flex pants very impressed how tough they are

I recently purchased Duluth Eco cheeks underpants for men no bunch no pinch no stink no mess... Decided to ride my motorcycle on a Sunday beautiful day, when I turn the corner the handlebars broke while I was wearing my Duluth no pinch no mess no stink hold the boys in place Eco cheeks underpants. I'm here to tell you something Duluth underpants hold up to a situation that other ones wouldn't hold up to... The bike left the roadway I went to the left no handlebars no control literally... I was headed in the ditch toward a big pine tree that had low hanging branches big long pointed Spears with needles on them what in that case would you do I did what anyone else would do and laid the bike down well I was in the ditch what happened was my foot pegs dug in to the embankment the bike launched me off the bike I went up and down on my right shoulder and laid in the road I said well I haven't been dirt bike riding in many years that was kind of fun I quickly assessed the situation and found out nothing was broken but I didn't have any feeling in my right arm or hand... The gentleman that were riding with me turned around shut my bike off and help me get up a nurse would happen by and she stopped and assessed the situation said there was no broken bones I asked her a question I said these are brand new Duluth clothes that I have tough as iron and I'm wearing their Eco cheeks underpants... Which means no pinch no bunch no twisting no scraping no cutting very comfortable underpants no stink no mess... With that I said Duluth holds up to their word except for a couple of things she said what's that I said the part where there's no stink and no mess do you smell anything she said no I said well then they're good they are absolutely stood up to the test and she laughed and said you didn't I said well do you smell anything no I said then Duluth underpants holds up to their statements no State no mess no bunch no pinch hold the boys in place the most comfortable things that I've ever worn in my life and they're absolutely was no stink no mess I'm not going to tell you how I know you can surmise... the bike survived and I had to go take a shower... where are those those stink no mess underpants they work... Thank you

To process an exchange, you pretty much have to pick up the phone. But the folks I talked to were super helpful and responsive.

Duluth clothing is my favorite. Their products are high quality and durable! I have purchased jeans, pants, underwear, shirts and sweatshirts. I have never been disappointed!

I have been using Duluth underwear for two years now. My wife bought them for me as a joke because of their funny, witty comerials. I just received two sweaters that I ordered last week. My daughter got me a gift card because she knows I love their products The underwear are the best! They are a bit expensive, but worth every penny. Wives, girlfriends this is the place to shop for the perfect gift for you man.

ALL of you that have left negative reviews need to check yourselves. Are you really going to be turned off by a little hassle, or the wrong size or color? You oviously haven't shopped with this company from the beginning. Quality of something that will last a lifetime far outweighs hiccups or mediocre customer service through these strange times. And yet Duluth will make it right. Can you tell me YOU have it together during Covid? What makes you think businesses are any different? And please notice all future reviewers that most these negative reviews are during Covid! Companies are dealing with the same you are right now as well as keeping quality staff. To me it seems all your concerned about is fashion. Not quality. And too bad your not seeing that all their products are both which is rare. Maybe you need to all be shopping at Abercrombie and Fitch. You'll go back to Duluth.

I purchased a pair of women's shoes from Duluth about a month ago. The front of the sole was coming loose. I took back to Duluth and told them I just wanted to swap for another pair. I was not given any grief at all considering they were REALLY WORN even after 1 month. I swapped for same shoes that were now 25$ instead of 85$. Of course they went on sale after I purchased. The cashier swapped them out AND gave me the difference in pricing! I normally do not write reviews for this sort of thing BUT I was apprehensive about even trying to return/swap them out because if all the TERRIBLE reviews about the no bull guarantee. I told the cashier that this was a crazy easy swap & that I was surprised by this since the reviews were so bad. I was informed that the no bull policy has been changed to make it easier to return or swap. Just thought I'd write a review to let everyone know of this change & of the ease of my no bull guarantee experience

I give credit where it is due. I bought my first pair of Duluth performance long underwear in 2015. I thought at the time they were a little pricey for underwear at $19.99 on sale. I tried everything to find that summer comfort. Other brands wore out in a couple years and didn't fit well. I needed some thing to help with the summer rash in the neatherland. I have worn these at least once a week for the past five years. Over 250 days of rubbing, bending, stretching and I finally got my first sign of wear. Reading the Warrenty it seems they are covered for a replacement pair. I cannot bring myself to file a claim. I now have 6 pair and no more summer rash. They are by far the most comfortable underwear ever. I'm 6'1 280lb and I will not wear anything but Duluth.

Purchased Duluth's firehose flex pants and have been using them for about 6 months now. Duluth firehose pants are tough as they claim to be, worth the price if you work outside, in rougher conditions, or need flexible pants. The crotch gusset is the best thing to ever happen to me,(not literally) I'll never buy jeans again.

I buy the relaxed fit cargo pants for my son for work, he LOVES them best work pants he's ever had... 5 stars from this mom

While Duluth is a little pricey, their products are fantastic. I usually wait for clearances sales because of this, but their clothes are actually both comfortable and rugged as advertised. Probably not for the city dwelling attempting to be outdoorsy type, but if you really do frequent areas where clothes need to be sturdy and you want to do it comfortable, this is the product for you.